Error when using 'service in0/0 session' command.

stephenco — Tue, 19 Mar 2019 08:37:12 GMT

Good morning everyone,

I'm having difficulties with one of my companies UC500 systems. It has been sitting for a number of months with no use, and we're putting it back in to production. When I attempt to take it offline to backup it's old config, I get a kernel panic (the full error is attached below). I can stop the panic and get it back to a working state. But in the course of doing that, the system won't save any config changes I have made. Are the hda1 errors on the bottom of the message anything to do with the CF cards? Can anyone tell me what I am doing wrong?

Thanks,

Stephen.

Here is the error dump:

Trying to shutdown Service Module Integrated-Service-Engine0/0

Cisco BootMon Version: 1.0.2
(Feb 27 2007 - 10:38:53) MPC83XX

Bootmon starts
Bootmon: cold reset.
System now booting.
Bootmon: reading primary bootloader image
Bootmon: calling bootloader

Cisco ServiceEngine Bootloader Version: 1.0.3
(Jul 6 2007 - 10:15:37) MPC83XX

Resetting devices ....Done.
mac address for internal ethernet 00:1b:7a:42:55:de

Please enter '***' to change boot configuration:
ServicesEngine Bootloader Version : 1.0.3

kern_sz: 1208148
bl_boot_cf_cmd root=/dev/hda1 install_root=ide ro plat=freddo
## Booting image at 04000000 ...
   Image Name:   Linux-2.6.11.11-ppc
   Image Type:   PowerPC Linux Kernel Image (gzip compressed)
   Data Size:    1208084 Bytes = 1.2 MB
   Load Address: 00000000
   Entry Point: 00000000
   Verifying Checksum ... OK
   Uncompressing Kernel Image ... OK
Linux version 2.6.11.11 (drodrig@fndn-bld-system1) (gcc version 3.4.3) #1 Fri Jan 25 19:10:11 PST 2008
Built 1 zonelists
Kernel command line: root=/dev/hda1 install_root=ide ro plat=freddo
IPIC (128 IRQ sources, 8 External IRQs) at fe000700
PID hash table entries: 4096 (order: 12, 65536 bytes)
Dentry cache hash table entries: 131072 (order: 7, 524288 bytes)
Inode-cache hash table entries: 65536 (order: 6, 262144 bytes)
Memory: 514944k available (2036k kernel code, 552k data, 124k init, 0k highmem)
Kernel Log Buffers loaded at 0xdfe80000, size: 524288 bytes
Trace Buffers loaded at 0xdff00000, size: 1048576 bytes
in atrace_init
log_head: h: 0, t: 0, l: 0, w: 0, s: 1047488
Using existing trace log
log_head: h: 0, t: 0, l: 0, w: 0, s: 1047488
Mount-cache hash table entries: 512 (order: 0, 4096 bytes)
NET: Registered protocol family 16
PCI: Probing PCI hardware
PCI: Cannot allocate resource region 0 of device 0000:00:00.0
PCI: Cannot allocate resource region 2 of device 0000:00:00.0
PCI: Failed to allocate mem resource #2:80000000@80000000 for 0000:00:00.0
SCSI subsystem initialized
usbcore: registered new driver usbfs
usbcore: registered new driver hub
devfs: 2004-01-31 Richard Gooch (rgooch@atnf.csiro.au)
devfs: devfs_debug: 0x0
devfs: boot_options: 0x1
Cisco ContentEngine Flash Driver Version 0.02
Serial: 8250/16550 driver $Revision: 1.90 $ 4 ports, IRQ sharing disabled
ttyS0 at MMIO 0xe0004500 (irq = 9) is a 16550A
ttyS1 at MMIO 0xe0004600 (irq = 10) is a 16550A
io scheduler noop registered
io scheduler anticipatory registered
io scheduler deadline registered
io scheduler cfq registered
RAMDISK driver initialized: 16 RAM disks of 32768K size 1024 blocksize
loop: loaded (max 8 devices)
GFAR: MTU = 1500 (frame size=1518,rx_buffer_size=1536,truesize=1784,sk_buff=152)
eth0: Gianfar Ethernet Controller Version 1.1, 00:1b:7a:42:55:de
eth0: Running with NAPI enabled
Weight = 32
eth0: 32/32 RX/TX BD ring size
eth0: PHY is PHY-less
GFAR: MTU = 1500 (frame size=1518,rx_buffer_size=1536,truesize=1784,sk_buff=152)
eth1: Gianfar Ethernet Controller Version 1.1, 00:1b:7a:42:55:df
eth1: Running with NAPI enabled
Weight = 32
eth1: 32/32 RX/TX BD ring size
eth1: PHY is PHY-less
Uniform Multi-Platform E-IDE driver Revision: 7.00alpha2
ide: Assuming 33MHz system bus speed for PIO modes; override with idebus=xx
hda: probing with STATUS(0x50) instead of ALTSTATUS(0x0a)
hda: STI Flash 7.4.2, CFA DISK drive
hdb: probing with STATUS(0x50) instead of ALTSTATUS(0x0a)
hdb: probing with STATUS(0x51) instead of ALTSTATUS(0x0a)
ide0 at 0xe1000000-0xe1000007,0xe100280d on irq 17
hda: max request size: 128KiB
hda: 2001888 sectors (1024 MB), CHS=1986/16/63
/dev/ide/host0/bus0/target0/lun0: p1 p2
ehci_hcd 0000:00:12.2: EHCI Host Controller
ehci_hcd 0000:00:12.2: irq 18, pci mem 0x7fffef00
ehci_hcd 0000:00:12.2: new USB bus registered, assigned bus number 1
ehci_hcd 0000:00:12.2: USB 2.0 initialized, EHCI 0.95, driver 10 Dec 2004
hub 1-0:1.0: USB hub found
hub 1-0:1.0: 2 ports detected
Initializing USB Mass Storage driver...
usbcore: registered new driver usb-storage
USB Mass Storage support registered.
i2c /dev entries driver
NET: Registered protocol family 2
IP: routing cache hash table of 4096 buckets, 32Kbytes
TCP established hash table entries: 131072 (order: 8, 1048576 bytes)
TCP bind hash table entries: 65536 (order: 6, 262144 bytes)
TCP: Hash tables configured (established 131072 bind 65536)
NET: Registered protocol family 1
NET: Registered protocol family 17
Exporting platform capabilities
/dev/ide/host0/bus0/target0/lun0: p1 p2
ReiserFS: hda1: found reiserfs format "3.6" with standard journal
ReiserFS: hda1: using ordered data mode
ReiserFS: hda1: journal params: device hda1, size 8192, journal first block 18, max trans len 1024, max batch 900, max commit age 30, max trans age 30
ReiserFS: hda1: checking transaction log (hda1)
ReiserFS: hda1: Using r5 hash to sort names
VFS: Mounted root (reiserfs filesystem) readonly.
Mounted devfs on /dev
hda: task_in_intr: status=0x51 { DriveReady SeekComplete Error }
hda: task_in_intr: error=0x40 { UncorrectableError }, LBAsect=1321204, sector=1321204
ide: failed opcode was: unknown
end_request: I/O error, dev hda, sector 1321204
ReiserFS: hda1: warning: vs-13070: reiserfs_read_locked_inode: i/o failure occurred trying to find stat data of [5962 5985 0x0 SD]
hda: task_in_intr: status=0x51 { DriveReady SeekComplete Error }
hda: task_in_intr: error=0x40 { UncorrectableError }, LBAsect=1321204, sector=1321204
ide: failed opcode was: unknown
end_request: I/O error, dev hda, sector 1321204
ReiserFS: hda1: warning: vs-13070: reiserfs_read_locked_inode: i/o failure occurred trying to find stat data of [5962 5985 0x0 SD]
hda: task_in_intr: status=0x51 { DriveReady SeekComplete Error }
hda: task_in_intr: error=0x40 { UncorrectableError }, LBAsect=1321204, sector=1321204
ide: failed opcode was: unknown
end_request: I/O error, dev hda, sector 1321204
ReiserFS: hda1: warning: vs-13070: reiserfs_read_locked_inode: i/o failure occurred trying to find stat data of [5962 5992 0x0 SD]
Kernel panic - not syncing: No init found. Try passing init= option to kernel.
<0>Rebooting in 180 seconds..

Re: Error when using 'service in0/0 session' command.

stephenco — Tue, 21 Sep 2010 01:39:37 GMT

Bit more info, when booting and I get into the boot service config, I cannot verify the system as that ends in Kernel panic as well.

Thanks,

Stephen.

Re: Error when using 'service in0/0 session' command.

Felipe Garrido — Tue, 21 Sep 2010 14:57:44 GMT

Stephen,

The errors look to indicate that the information stored on the CFcard is corrupt. You'll need to re-install CUE through the boot loader. If that fails, then an RMA of the CF card may be necessary.

http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel3_1/installation/guide/boothelp31.html

-Felipe

Re: Error when using 'service in0/0 session' command.

stephenco — Wed, 22 Sep 2010 04:38:41 GMT

Felipe,

I reloaded as suggested, I am still get the same error occurring. Could this be a possible faulty CF card? I have a spare 2gb CF card in my office, am I able to do a rebuild on it and use that card?

Thanks,

Stephen.

Re: Error when using 'service in0/0 session' command.

Felipe Garrido — Wed, 22 Sep 2010 13:14:40 GMT

The CUE software was re-installed and it still gave the same error? If so, then you'll need to RMA the CUE module.

-Felipe

Re: Error when using 'service in0/0 session' command.

stephenco — Wed, 22 Sep 2010 22:08:23 GMT

Thank you for your assistance Felipe. Do I just contact my account manager or tech support to arrange the RMA?

Thanks,

Stephen.

Re: Error when using 'service in0/0 session' command.

Felipe Garrido — Thu, 23 Sep 2010 13:04:22 GMT

If the product is covered under a Cisco support contract, open a TAC SR. If it's not, contact your account team or partner.

http://tools.cisco.com/ServiceRequestTool/create/

-Felipe

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Error when using 'service in0/0 session' command.

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Re: Error when using 'service in0/0 session' command.

Re: Error when using 'service in0/0 session' command.

Re: Error when using 'service in0/0 session' command.

Re: Error when using 'service in0/0 session' command.

Re: Error when using 'service in0/0 session' command.