topic Re: CUPS 8.0 Proxy Domain name change in Unified Communications Infrastructure

CUPS 8.0 Proxy Domain name change

Amit Singh2000 — Tue, 19 Mar 2019 08:16:52 GMT

Hi Guys

I have installed Cisco presence 8.0.x server on Vmware. After the installation i have to change the SIP proxy domain. in version 7.0 i did it in service parameter sip proxy settings...

Its seems like things have changed big time in 8.0.. Now i have tried everything to change the SIP proxy Domain id from PROXY.DOMAIN.NOT.SET to x.x.x.com.. I have disabled all the services .. i go to service parameter and also system > cluster topology and > settings. cannot change the name .. it keep saying that """ Cisco UP Presence Engine and Cisco UP XCP Router services must be stopped on all nodes in the cluster before the Domain Name can be modified """"

i followed the deployment guide and followed the steps from there. But no luck...

Can anyone point my mistake or waht else do i need to change the domain name..

Thanks in advance

Regards

Re: CUPS 8.0 Proxy Domain name change

htluo — Wed, 21 Jul 2010 13:41:23 GMT

I was able to change it from System > Cluster Topology > Settings after stopping the referenced services. I'm running CUPS 8.0.2.

Michael

http://htluo.blogspot.com

Re: CUPS 8.0 Proxy Domain name change

tnguyen620_2 — Wed, 21 Jul 2010 20:36:21 GMT

You will also need to stop the Cisco UP SIP Proxy service under Tools -> Control Center - Feature Services in addition to the two services referenced.

Re: CUPS 8.0 Proxy Domain name change

Amit Singh2000 — Wed, 21 Jul 2010 20:44:18 GMT

Hey Guys

thanks for your replies. Well i tried everything . but never gave up..Finally i restarted the server. Services were all disbaled... From network center disabled everything as per document and then tried and now i am able to change the proxy domain name..

Well the surprising thing is that all the services were disbaled even before the restart.

but anyways ..Thanks a lot guys...

Re: CUPS 8.0 Proxy Domain name change

cook-andrew — Fri, 28 Jan 2011 20:25:40 GMT

I'm having the same problem, but mine won't stop. All services are stopped, I've rebooted the server and I still can't make any changes.

Re: CUPS 8.0 Proxy Domain name change

satish rawat — Tue, 15 Feb 2011 05:02:00 GMT

this is very buggy...and wont allow you to change easily...i had same issue...keep doing something diffrent

..bouncing services or maybe restart servers...it works for sure

Re: CUPS 8.0 Proxy Domain name change

zamora0800 — Fri, 01 Apr 2011 20:28:22 GMT

Hey all did anyone here ever figure this out? I am having the same issue

Re: CUPS 8.0 Proxy Domain name change

zamora0800 — Fri, 01 Apr 2011 21:43:00 GMT

I figured out my issue. I ended up doing these steps

1.via CLI entered a Domain Name- set network domain xxxx.com

2. regenereated any certificate that had the option to Regenerate under - OS Administration- Certificate management

3. Restarted cisco Tomcat

4. Stopped the following : Cisco Presence Engine, Cisco UP XCP router, Cisco UP Sip Proxy

5. Went to the Admin page. System- Cluster Topology, settings and was able to change it

6. Restart all services.

Re: CUPS 8.0 Proxy Domain name change

kenta_watai — Sat, 30 Apr 2011 00:57:45 GMT

Had the same problem. You have to connect to the CLI and run utils service list and confirm they are all down. If you have multiple presence servers, you need to check on each one. Just because the Webbased GUI tells you all the services are down, it wasn't the case for me. Had to shutdown Cisco UP XCP Router on both servers before it would let me change it, even if all the services were deactivated and not running.

To shut the service down,

utils service stop Cisco UP XCP Router

This is on

8.5.2.10000-49

Re: CUPS 8.0 Proxy Domain name change

zamora0800 — Sat, 30 Apr 2011 01:15:36 GMT

Cool Kenta..yup that makes sense! I am glad you got it working. Let me know if you have any other questions.

CUPS 8.0 Proxy Domain name change

itsamitkumar — Sat, 28 Jan 2012 11:32:30 GMT

Please refer to below link :

http://www.cisco.com/en/US/docs/voice_ip_comm/cups/8_0/english/install_upgrade/deployment/guide/dgcupc.html

CUPS 8.0 Proxy Domain name change

AntonioDom — Tue, 15 May 2012 18:49:59 GMT

services must be stopped on all nodes in the cluster before the Domain Name can be modified.

you must first stop the

SIP Proxy

Cisco UP Presence Engine

Cisco UP XCP Router services on all nodes in the cluster.

Cisco UP Presence Engine

Cisco UP Proxy

Cisco UP XCP Router

In: Cisco unified Serviceability > Tools > Control Centre - Network Services:

CUP Services

Service Name Status Start Time Up Time

Cisco UP Config Agent Not Running

Cisco UP OAM Agent Not Running

Cisco UP Client Profile Agent Not Running

Cisco UP Presence Engine Database Not Running

Cisco UP Intercluster Sync Agent Not Running

Cisco UP XCP Config Manager Not Running

Cisco UP XCP Router Not Running

Cisco UP Server Recovery Manager Not Running

Cisco UP Replication Watcher Not Running

In: Cisco unified Serviceability > Tools > Control Centre - Feature Services:

Cisco UP SIP Proxy Not Running Deactivated

Cisco UP Presence Engine Not Running Deactivated

Cisco UP Sync Agent Not Running Deactivated

Cisco UP XCP Text Conference Manager Not Running Deactivated

Cisco UP XCP Web Connection Manager Not Running Deactivated

Cisco UP XCP Connection Manager Not Running Deactivated

Cisco UP XCP SIP Federation Connection Manager Not Running Deactivated

Cisco UP XCP XMPP Federation Connection Manager Not Running Deactivated

Cisco UP XCP Message Archiver Not Running Deactivated

Cisco UP XCP Directory Service Not Running Deactivated

Cisco UP XCP Authentication Service Not Running Deactivated

then change FQDN to your email address FQDN:

System > Cluster Topology > Settings > Domain Name: