topic Re: CUPC Client "Connected(Limited)" when registering in Unified Communications Infrastructure

CUPC Client "Connected(Limited)" when registering

Michael Murray — Tue, 19 Mar 2019 07:03:55 GMT

When I start my CUPC client it looks like it registers with the CUPS server but that's it. I get a "Connected(Limited)" status and I can't make any calls. The server health screen (attached) shows that I've downloaded the config (TFTP) ok but I can't connect to the Presence server. It cycles through "Connecting (Primary)" and "Disconnecting (Pending Retry)". The Presence server status screen shows the right server and I can ping the server from the PC by using the server name. I'm not using DNS though. Not sure if it matters but I'm resolving the name by using a local host file.

Re: CUPC Client "Connected(Limited)" when registering

htluo — Thu, 26 Nov 2009 14:03:33 GMT

Go to CUPS > System > Security > Incoming ACL. Add an ACL with the following:

Description: All

Address Pattern: All.

Regards,

Michael

http://htluo.blogspot.com

Re: CUPC Client "Connected(Limited)" when registering

JustForVoice_2 — Thu, 26 Nov 2009 14:13:46 GMT

Hi Michael,

I do not think it is Access list problem. I think there is no Digest credentials under the users in CUCM.

Re: CUPC Client "Connected(Limited)" when registering

htluo — Thu, 26 Nov 2009 14:59:30 GMT

The "ACL" is to bypass the digest credential check. Otherwise, you'll have to configure digest credential for every CUCM user. It's not going to be fun without BAT.

Michael

Re: CUPC Client "Connected(Limited)" when registering

JustForVoice_2 — Thu, 26 Nov 2009 17:17:58 GMT

You are the Boss Michael, I thought the default for ACL to allow. Is it deny by default??

One more thing, even if he add the ACL or Digest, the word limited will remain. unless he integrate with LDAP. true or false ?

Re: CUPC Client "Connected(Limited)" when registering

htluo — Fri, 27 Nov 2009 18:01:34 GMT

You're right. When there's an outstanding item in "show server health", CUPC will show "limited".

Michael