topic unity connection 7.1.2 Service Control Center in Unified Communications Infrastructure https://community.cisco.com/t5/unified-communications-infrastructure/unity-connection-7-1-2-service-control-center/m-p/1285455#M89965 <P>Hello All,</P><P></P><P> When I go to Cisco Unity Connection Servicibility and hit service management I get the error that I can't contact the service center. Is this not accessible anymore? So these services can only be stopped from the CLI, or do I have an issue? Thanks!</P><P></P><P>Jason</P> Tue, 19 Mar 2019 06:35:57 GMT steigja 2019-03-19T06:35:57Z unity connection 7.1.2 Service Control Center https://community.cisco.com/t5/unified-communications-infrastructure/unity-connection-7-1-2-service-control-center/m-p/1285455#M89965 <P>Hello All,</P><P></P><P> When I go to Cisco Unity Connection Servicibility and hit service management I get the error that I can't contact the service center. Is this not accessible anymore? So these services can only be stopped from the CLI, or do I have an issue? Thanks!</P><P></P><P>Jason</P> Tue, 19 Mar 2019 06:35:57 GMT https://community.cisco.com/t5/unified-communications-infrastructure/unity-connection-7-1-2-service-control-center/m-p/1285455#M89965 steigja 2019-03-19T06:35:57Z Re: unity connection 7.1.2 Service Control Center https://community.cisco.com/t5/unified-communications-infrastructure/unity-connection-7-1-2-service-control-center/m-p/1285456#M89966 <HTML><HEAD></HEAD><BODY><P>Hi Jason -</P><P>I did not experience any problems with Serviceability after upgrading from 7.0(2) to 7.1(2). Did this work for you before? Try this web url to see if that goes to Serviceability directly - Go to <A class="jive-link-custom" href="https://" target="_blank">https://</A><CISCO unity="" connection="" server="" ip="" address="">/cuservice. I also found this section of the troubleshooting guide which discusses SNMP for serviceability - make sure the Master SNMP Agent and Connection SNMP Agent services are started - <A class="jive-link-custom" href="http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/troubleshooting/guide/7xcuctsg240.html" target="_blank">http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/troubleshooting/guide/7xcuctsg240.html</A></CISCO></P><P>Ginger</P></BODY></HTML> Fri, 04 Sep 2009 00:56:45 GMT https://community.cisco.com/t5/unified-communications-infrastructure/unity-connection-7-1-2-service-control-center/m-p/1285456#M89966 Ginger Dillon 2009-09-04T00:56:45Z