topic Re: Bose 700 NC Bluetooth Headset - Jabber CISCO in Wireless

Bose 700 NC Bluetooth Headset - Jabber CISCO

LucaM_Italy — Mon, 05 Jul 2021 18:55:16 GMT

Hi,

I tried to use a Bose 700NC Bluetooth Headset with Jabber CISCO installed on Windor10 HP ElitePro Laptop .

Jabber recognize the Headset both for Speakers and Mic but if I test, only Mic is working while Speakers not.

I have a colleague that is using the an older version, i.e. Bose 700 version, and is working fine.

FYI I tested my headset with the same PC for simply listening musing and it is perfectly working.

I really hope that someone in this wide community could help me.

Thanks in advance for your support

Luca

Re: Bose 700 NC Bluetooth Headset - Jabber CISCO

Rich R — Fri, 10 Apr 2020 11:10:57 GMT

Hi Luca - this forum is primarily about wireless networking (WiFi) so you might get lucky and somebody might be able to help but I think you will have more luck in the correct forum - for example https://community.cisco.com/t5/collaboration-applications/bd-p/discussions-collaboration-apps because you are really asking a question about the Jabber app not WiFi 🙂
Regards
Rich

Re: Bose 700 NC Bluetooth Headset - Jabber CISCO

patoberli — Tue, 14 Apr 2020 11:41:55 GMT

Check the advanced settings in Jabber and make sure you selected the right speakers.

Re: Bose 700 NC Bluetooth Headset - Jabber CISCO

LucaM_Italy — Tue, 14 Apr 2020 13:02:07 GMT

Ciao,
Thanks for your suggestion. I did already: I am able to select the bose speakers and the mic, but mic is working and speakers not (extra info: if I test the speakers via option provided by the cisco tool I see the bar moving but I don't hear the testing jingle)
Is there anything else I could test/check/change?
Thanks
Regards, Luca

Re: Bose 700 NC Bluetooth Headset - Jabber CISCO

patoberli — Tue, 14 Apr 2020 13:15:07 GMT

You can try to update the Bluetooth drivers of the adapter in the computer, assuming you use the Bluetooth connection.