topic Re: Cisco Mobility Express - Excluded Client in Wireless

Cisco Mobility Express - Excluded Client

dot1x — Mon, 05 Jul 2021 17:56:00 GMT

Hi All,

We are running Cisco Mobility Express v8.3.133.0 on 2800 Series APs.

One of the clients has been excluded and won't connect.
From CLI, I used following command to delete the excluded client but the client still wont' connect and goes into exclusion list.

config exclusionlist delete <MAC Address>

Any thoughts?

Re: Cisco Mobility Express - Excluded Client

Sandeep Choudhary — Mon, 02 Sep 2019 05:03:31 GMT

Check if client is using the wrong password!

1. try to ignote/forget the wlan on clinet

2. delete the mac address of clinet from Exlusion list

3. try again to connetc to wlan with correct password.

Rergards

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Re: Cisco Mobility Express - Excluded Client

dot1x — Mon, 02 Sep 2019 05:32:24 GMT

@Sandeep Choudhary wrote:
Check if client is using the wrong password!
1. try to ignote/forget the wlan on clinet
2. delete the mac address of clinet from Exlusion list
3. try again to connetc to wlan with correct password.

Rergards
Dont forget to rate helpful posts

Hi Sandeep,

Thanks for your reply.

I've tried all these already, nothing worked.

I've now disabled client exclusion and able to connect now.

Still wondering if there's a way to fix this without disabling this feature?

Re: Cisco Mobility Express - Excluded Client

Sandeep Choudhary — Mon, 02 Sep 2019 06:07:20 GMT

HI,

I would recommand to upgarde the 2800 AP software to 8.5.151.0 and then test it again.

FYI: 8.3.133.0 version is already deffered from cisco so dont use it.

Regards

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