topic What country is the AP going in Wireless

Cisco Access Point Priming

Ajin Skariah — Mon, 05 Jul 2021 12:33:10 GMT

Hi,

I am trying to air provision Cisco AIR-AP2702E-UXK9 access point through the Cisco Air Provision application in android but it is giving "Regulatory Domains for Universal AP are not available.The AP cannot be configured" and the "Configure" button is grayed out. Attached screenshot. The controller used is WLC-2504. Please advice what to do to provision the access point.

Thanks,

Ajin.

On the SSID settings, is the

Leo Laohoo — Wed, 03 Aug 2016 07:26:45 GMT

On the SSID settings, is the Universal AP ticked?

Hi Leo,

Ajin Skariah — Wed, 03 Aug 2016 07:28:19 GMT

Hi Leo,

yes, it is ticked, otherwise I wont be able to login to the AP using the application.

What country is the AP going

Leo Laohoo — Wed, 03 Aug 2016 07:38:34 GMT

What country is the AP going to be deployed and what is the country code allowed in the controller?

The country configured is

Ajin Skariah — Wed, 03 Aug 2016 07:50:31 GMT

The country configured is Kuwait and I am trying to deploy in Kuwait only. Please see attached screenshot.

Please post the complete

Leo Laohoo — Wed, 03 Aug 2016 07:57:55 GMT

Please post the complete output to the WLC command "sh sysinfo".

Please see the output below.

Ajin Skariah — Wed, 03 Aug 2016 08:02:11 GMT

Please see the output below.

(Cisco Controller) >show sysinfo

Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 8.1.102.0
Bootloader Version............................... 1.0.20
Field Recovery Image Version..................... 7.6.101.1
Firmware Version................................. PIC 20.0

Build Type....................................... DATA + WPS

System Name...................................... Audi-WLC
System Location..................................
System Contact...................................
System ObjectID.................................. 1.3.6.1.4.1.9.1.1279
IP Address....................................... 192.168.6.100
IPv6 Address..................................... ::
Last Reset....................................... Power on reset
System Up Time................................... 0 days 1 hrs 11 mins 42 secs
System Timezone Location......................... (GMT +3:00) Baghdad
System Stats Realtime Interval................... 5
System Stats Normal Interval..................... 180

Configured Country............................... KW - Kuwait
Operating Environment............................ Commercial (0 to 40 C)
Internal Temp Alarm Limits....................... 0 to 65 C
Internal Temperature............................. +32 C
External Temperature............................. +35 C
Fan Status....................................... 3200 rpm

State of 802.11b Network......................... Enabled
State of 802.11a Network......................... Enabled
Number of WLANs.................................. 1
Number of Active Clients......................... 0

Burned-in MAC Address............................ 00:CC:FC:A5:5D:60
Maximum number of APs supported.................. 75
System Nas-Id.................................... Audi-WLC
WLC MIC Certificate Types........................ SHA1/SHA2

LOL! Found it. CSCva62084

Leo Laohoo — Wed, 03 Aug 2016 08:12:24 GMT

LOL! Found it. CSCva62084

it's a bug with the Air Provisioning App.

That means I cannot provision

Ajin Skariah — Wed, 03 Aug 2016 08:17:01 GMT

That means I cannot provision the AP?! There is no fix?

I have no idea when the fix

Leo Laohoo — Wed, 03 Aug 2016 08:19:40 GMT

I have no idea when the fix is going to be released, however, it is deemed to be "Severe". So this means a fix is on the way. ETA, however, is unknown.

Hopefully they'll fix it soon

Ajin Skariah — Wed, 03 Aug 2016 08:21:24 GMT

Hopefully they'll fix it soon...Thank you...Cheers

Talk to your Cisco SE/AM and

Leo Laohoo — Wed, 03 Aug 2016 08:26:53 GMT

Talk to your Cisco SE/AM and maybe they can provide a reasonable ETA.

Raise a TAC Case and maybe this will pressure the app developer to do something.

Don't forget to mark this thread as "Answered".