topic Re: How to Upgrade Cisco Mobility Express Controller Image in Wireless

How to Upgrade Cisco Mobility Express Controller Image

shehrozceh — Mon, 05 Jul 2021 16:05:28 GMT

Hi all experts, How can i upgrade only my Mobility Express Controller image ? I have only one AP which is ME Controller and it has running AIR-AP2800-K9-ME-8-5-120-0 currently but now i want to upgrade this ME Controller image to AIR-AP2800-K9-ME-8-5-131-0 but i'm unable to find any method for upgrading. I don't have any other APs to upgrade i just want to only upgrade my single AP which is ME Controller because this is my POC AP.

Reason for upgrading: Misbehaving, Can't show SSID sometimes and can't show connected clients on web interface therefore i need to upgrade.

Please suggest the method.

Thanks

Re: How to Upgrade Cisco Mobility Express Controller Image

Sandeep Choudhary — Mon, 03 Sep 2018 11:22:51 GMT

Here is the link to upgrade the sw on ME AP.

https://www.youtube.com/watch?v=X9GRWbsVAT4

Regards

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Re: How to Upgrade Cisco Mobility Express Controller Image

shehrozceh — Mon, 03 Sep 2018 11:25:50 GMT

I already watch this video and try that method also from cli but no luck because this method will work when we have sub-ordinate APs joined with controller so the controller will push image to all other APs but in my case i only have single AP which is already controller but i want to upgrade as i mentioned..

CLI Ref: transfer download

Re: How to Upgrade Cisco Mobility Express Controller Image

shehrozceh — Mon, 03 Sep 2018 11:39:59 GMT

(Cisco Controller) >transfer download start

Mode............................................. TFTP
Data Type........................................ ap-image
TFTP Server IP................................... 192.168.200.200
TFTP Packet Timeout.............................. 6
TFTP Max Retries................................. 10
TFTP Path........................................ 8-5-131-0/

Do you want to Auto-Reboot after Complete? (y/N) y
Auto-Reboot check ENABLED!!
System will reboot within 5secs, ONLY upon Download COMPLETION to all Aps.
Configuration will be Saved before Auto-Reboot

DOWNLOAD may take some time......
Are you sure you want to start? (y/N) y

TFTP Code transfer starting.

No APs to upgrade.
Nothing to do for Image Upgrade.

the highlighted error i got when update from web interface or run the command transfer download start

Re: How to Upgrade Cisco Mobility Express Controller Image

Sandeep Choudhary — Mon, 03 Sep 2018 11:43:40 GMT

If you follow the guide(above youtube video) then it will update the controller(ME AP) software.

Regards

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Re: How to Upgrade Cisco Mobility Express Controller Image

shehrozceh — Mon, 03 Sep 2018 12:06:25 GMT

yes i follow, but it is not updating. Please tell me is this required that other APs are joined on controller for upgrading or we can perform upgrade on single AP ?

Re: How to Upgrade Cisco Mobility Express Controller Image

Sandeep Choudhary — Mon, 03 Sep 2018 12:14:28 GMT

We can update on single AP. I did in my lab and its working.

Regards

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Re: How to Upgrade Cisco Mobility Express Controller Image

shehrozceh — Mon, 03 Sep 2018 12:20:41 GMT

Alright thanks, but i don't know why this isn't working for me. We don't have any other method to upgrade ME image ?

Re: How to Upgrade Cisco Mobility Express Controller Image

Sandeep Choudhary — Mon, 03 Sep 2018 12:26:52 GMT

you can also do it via CLI:

Updating Cisco Mobility Express Network using CLI

https://www.cisco.com/c/en/us/td/docs/wireless/controller/technotes/8-2/b_Mobility_Express_Deployment_guide/b_Mobility_Express_Deployment_guide_chapter_01000.html

Regards

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Re: How to Upgrade Cisco Mobility Express Controller Image

pieterh — Mon, 03 Sep 2018 12:33:39 GMT

from the Cisco Mobility Express Deployment Guide the upgrade looks straighforward

maybe you are doing this with the wrong AP image? i mean, not the ME image but the lightweight-only image?

Step 1

Re: How to Upgrade Cisco Mobility Express Controller Image

shehrozceh — Mon, 03 Sep 2018 12:49:13 GMT

Thanks sandeep, don't know why this is annoying me. I tried both method

Re: How to Upgrade Cisco Mobility Express Controller Image

shehrozceh — Mon, 03 Sep 2018 12:50:10 GMT

I procure ME image!

Re: How to Upgrade Cisco Mobility Express Controller Image

pieterh — Mon, 03 Sep 2018 12:53:49 GMT

do you see the file being accessed in the tftp server logs?

Re: How to Upgrade Cisco Mobility Express Controller Image

shehrozceh — Mon, 03 Sep 2018 12:59:57 GMT

It is just displaying version.info file lines which are started and completed. No other transferring lines

Re: How to Upgrade Cisco Mobility Express Controller Image

shehrozceh — Mon, 03 Sep 2018 13:04:05 GMT

It is just displaying "version.info" file as started and completed..

Re: How to Upgrade Cisco Mobility Express Controller Image

Sandeep Choudhary — Mon, 03 Sep 2018 13:15:44 GMT

you can also try this method by using the command:

#archive download-sw /reload tftp://<tftp server ip address>/<filename.tar>

more info: https://community.cisco.com/t5/wireless-mobility-blogs/ap-1832i-mobility-express-software-upgrade-from-8-2-to-8-5/ba-p/3384973

Rergards

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Re: How to Upgrade Cisco Mobility Express Controller Image

pielunswe — Mon, 04 May 2020 06:57:54 GMT

For me it works updating via TFTP if I'm using Firefox in GUI update, not with Chrome nor Safari.

(2802i as master)

Re: How to Upgrade Cisco Mobility Express Controller Image

ashasin — Thu, 21 Jan 2021 10:06:40 GMT

Hi Sandeep,

On what code did you recreate this ?

It does not work for me either if there is no ap connected to ME wlc ? verified on 8.5.135. code.

Re: How to Upgrade Cisco Mobility Express Controller Image

marinogr — Thu, 07 Oct 2021 08:28:17 GMT

For 3800I it works for me only via tftp CLI method:

AP1111.93C9.1111>en

AP1111.93C9.1111#archive download-sw /reload tftp://11.11.2.61/AIR-AP3800-K9-ME-8-5-171-0.tar

######################################################################## 100.0%
Image downloaded, writing to flash...