topic Boot problem with WLC 5508 in Wireless

Boot problem with WLC 5508

derick.aguey — Sun, 04 Jul 2021 07:15:15 GMT

Hi all,

We receive a new WLC 5508 from our head office.

When we start it, we see this message in the CLI

1. Run primary image (Image not found) - Active

2. Run backup image (Image not found)

How can we found the needed images to run the equipment.

Thanks.

Boot problem with WLC 5508

Stephen Rodriguez — Tue, 18 Jun 2013 16:31:59 GMT

If it's not finding the image, you could try to reboot and see if it comes up on a subsequent cycle.

if not, best bet is to RMA the device.

HTH,
Steve

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Boot problem with WLC 5508

Scott Fella — Tue, 18 Jun 2013 16:39:29 GMT

TAC can provide you with the image and the instructions on how to load it back on the WLC, or else, Steve is right.... RMA time!

Thanks,

Scott

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Boot problem with WLC 5508

Stephen Rodriguez — Tue, 18 Jun 2013 16:45:13 GMT

yes, if you can find someone who knows where the three files are, and knows how to install them..

RMA is the better option, IMHO

HTH,
Steve

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Boot problem with WLC 5508

Scott Fella — Tue, 18 Jun 2013 16:48:42 GMT

That is true.... as long as you have smarnet and that your smartnet is 4 hours or NBD or else you will be waiting:)

Thanks,

Scott

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