topic hi! in Wireless

The Controller 2504 and the AP 1832I don't want to talk to each other!

joyride_us2 — Mon, 05 Jul 2021 13:46:43 GMT

I have connected the boxes through port 3 (PoE) of the controller.

The green light blinks on the AP. The 2 boxes are directly connected!

But on the controller :

(Cisco Controller) >show ap summary

Number of APs.................................... 0

Global AP User Name.............................. Not Configured
Global AP Dot1x User Name........................ Not Configured

I have 2 SSID's on my controller...

thanks!

paste the output of these

Sandeep Choudhary — Fri, 31 Mar 2017 09:00:17 GMT

paste the output of these commands:

sh sysinfo from WLC

sh version form AP

Also paste the bootup process from console access of AP.

Regards

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Post the complete output to

Leo Laohoo — Fri, 31 Mar 2017 09:01:35 GMT

Post the complete output to the following commands:

WLC: sh sysinfo;
WLC: sh time;
AP: sh version; and
AP: sh ip interface brief

(Cisco Controller) >show

joyride_us2 — Fri, 31 Mar 2017 10:05:40 GMT

(Cisco Controller) >show sysinfo

Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 7.6.130.0
Bootloader Version............................... 1.0.20
Field Recovery Image Version..................... 7.6.101.1
Firmware Version................................. PIC 20.0

Build Type....................................... DATA + WPS

System Name...................................... WIZCONTROLLER
System Location..................................
System Contact...................................
System ObjectID.................................. 1.3.6.1.4.1.9.1.1279
IP Address....................................... 10.0.2.10
Last Reset....................................... Power on reset
System Up Time................................... 0 days 0 hrs 50 mins 44 secs
System Timezone Location......................... (GMT +1:00) Amsterdam, Berlin, Rome, Vienna
System Stats Realtime Interval................... 5
System Stats Normal Interval..................... 180

--More-- or (q)uit
Configured Country............................... NO - Norway
Operating Environment............................ Commercial (0 to 40 C)
Internal Temp Alarm Limits....................... 0 to 65 C
Internal Temperature............................. +31 C
External Temperature............................. +34 C
Fan Status....................................... 3500 rpm

State of 802.11b Network......................... Enabled
State of 802.11a Network......................... Enabled
Number of WLANs.................................. 1
Number of Active Clients......................... 0

Burned-in MAC Address............................ F8:A5:C5:28:C2:80
Maximum number of APs supported.................. 0

(Cisco Controller) >show time

Time............................................. Fri Mar 31 11:58:16 2017

Timezone delta................................... 0:0
Timezone location................................ (GMT +1:00) Amsterdam, Berlin, Rome, Vienna

NTP Servers
NTP Polling Interval......................... 86400

     Index     NTP Key Index                  NTP Server                  NTP Msg Auth Status
    ------- ----------------------------------------------------------------------------------
       1              0                                                   AUTH DISABLED

for the AP :

wired0>sh vers
Restricted Rights Legend

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restrictions as set forth in subparagraph (c) of the Commercial
Computer Software - Restricted Rights clause at FAR sec. 52.227-19 and
subparagraph (c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.

            Cisco Systems, Inc.
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            San Jose, California 95134-1706

This product contains cryptographic features and is subject to United
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Importers, exporters, distributors and users are responsible for
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agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
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If you require further assistance please contact us by sending email to
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This product contains some software licensed under the
"GNU General Public License, version 2" provided with
ABSOLUTELY NO WARRANTY under the terms of
"GNU General Public License, version 2", available here:
http://www.gnu.org/licenses/old-licenses/gpl-2.0.html

This product contains some software licensed under the
"GNU Library General Public License, version 2" provided
with ABSOLUTELY NO WARRANTY under the terms of "GNU Library
General Public License, version 2", available here:
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This product contains some software licensed under the
"GNU Lesser General Public License, version 2.1" provided
with ABSOLUTELY NO WARRANTY under the terms of "GNU Lesser
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bilty-express-v_8_3_throttle-FCS_CCO/c8_3_throttle_290716081634/router]ightly-mo--More--
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2015 by Cisco Systems, Inc.
Compiled Fri Jul 29 09:11:01 PDT 2016

ROM: Bootstrap program is U-Boot boot loader
BOOTLDR: U-Boot boot loader Version 24

wired0 uptime is 0 days, 0 hours, 54 minutes
Last reload time : Mon Mar 6 11:37:26 UTC 2017
Last reload reason : unknown

cisco AIR-AP1832I-E-K9 ARMv7 Processor rev 0 (v7l) with 966404/436380K bytes of memory.
Processor board ID KWC20490DGU
AP Running Image     : 8.3.102.0
Primary Boot Image   : 8.3.102.0
Backup Boot Image    : 0.0.0.0
AP Image type    : MOBILITY EXPRESS IMAGE
AP Configuration : MOBILITY EXPRESS CAPABLE
2 Gigabit Ethernet interfaces
2 802.11 Radios
Radio FW version : e5a4a8a71f070bfaa9221d5f60e73236
NSS FW version : NSS.AK.1.0.c10-00017-E_custC-1

Base ethernet MAC Address            : 00:38:DF:20:64:C0
Part Number                          : 0-0000-00
PCA Assembly Number                  : 074-104313-02
PCA Revision Number                  : 01
PCB Serial Number                    : KWC20490DGU
Top Assembly Part Number             : 000-00000-00
Top Assembly Serial Number           : KWC20490DGU
Top Revision Number                  : A0
Product/Model Number                 : AIR-AP1832I-E-K9

wired0>sh ip int brief
Interface IP-Address      Method   Status                 Protocol   Speed
wired0     192.168.1.6     static   up                     up         1000
wifi0      unassigned      unset    up                     up         n/a
wifi1      unassigned      unset    up                     up         n/a

1832 AP require minimum SW

Sandeep Choudhary — Fri, 31 Mar 2017 10:19:28 GMT

1832 AP require minimum SW version on WLC is 8.2.122.0

Check the compatibility matrix:

http://www.cisco.com/c/en/us/td/docs/wireless/compatibility/matrix/compatibility-matrix.html

Upgrade the WLC sw and try again.

Regards

Dont forget to rate helpful posts

hi!

joyride_us2 — Fri, 31 Mar 2017 11:00:04 GMT

hi!

thanks for the answer. But I do not think it is a matter of compatibility...!

(I am CCNP R&S and Security)...I would look more in the configuration of both nodes I have done...I am 99% sure I am just missing something here! 🙂

I cannot find any document

joyride_us2 — Fri, 31 Mar 2017 11:03:04 GMT

I cannot find any document telling me how to add a port to the WLAN Controller config (in CLI)....There is for sure something wrong there since a "show interface summ" only gives me port 1 where port 3 in the port carrying the AP!

Help!

Product Version..............

Leo Laohoo — Fri, 31 Mar 2017 11:17:13 GMT

Product Version.................................. 7.6.130.0

AP won't join because the firmware of the controller is not compatible with the AP. Use 8.2.151.0 and the AP should be able to join after the reboot.

     Index     NTP Key Index                  NTP Server                  NTP Msg Auth Status
    ------- ----------------------------------------------------------------------------------
       1              0                                                   AUTH DISABLED

NTP is not configured. It is highly recommended that the controller's time and date by sychronized in order for the AP to join. The AP won't join if the WLC has the wrong time and date.

Hmmm.....how do I get hold of

joyride_us2 — Fri, 31 Mar 2017 12:13:58 GMT

Hmmm.....how do I get hold of this firmware. We do not have an account for that!

Contact with your supplier,

Sandeep Choudhary — Fri, 31 Mar 2017 12:19:10 GMT

Contact with your supplier, may be he can help you...

Regards

Dont forget to rate helpful posts

Sorry for the extra question

joyride_us2 — Fri, 31 Mar 2017 13:23:31 GMT

Sorry for the extra question but : do I run mobility express (on the AP) or not ?