topic After upgrading 881W router and ap software, web gui changes in Wireless

After upgrading 881W router and ap software, web gui changes

lbroering — Sun, 04 Jul 2021 07:19:32 GMT

I have a 881W router. I upgraded the router IOS to c880data-universalk9-mz.153-2.T.bin

and then I upgraded the wireless ap to ap801-k9w7-tar.152-2.JB.tar. I may have changed a few other settings also.

Before the upgrade, I could access the wireless ap gui with all of the "normal" access point settings. After the upgrade, I receive the below web page and not sure what happened to the web page with all of the access point settings Anyone know where I took a wrong turn?

Cisco Systems

Accessing Cisco AP801GN-A-K9 "my_ap_name"

Show diagnostic log - display the diagnostic log.
Monitor the router - HTML access to the command line interface at level 0,1,2,3,4,5,6,7,8,9,10,11,12,13,14,15
Show tech-support - display information commonly needed by tech support.
Extended Ping - Send extended ping commands.

After upgrading 881W router and ap software, web gui changes

Leo Laohoo — Tue, 02 Jul 2013 03:26:07 GMT

On your AP, can you post the output to the command "dir"?

How did you upgrade the IOS of the AP? Did you copy the BIN file or did you use the TAR file?

After upgrading 881W router and ap software, web gui changes

lbroering — Tue, 02 Jul 2013 03:47:34 GMT

I ended up using the tftp method in the web browser and I uploaded the ap801-k9w7-tar.152-2.JB.tar so I guess that is the tar file. The first time I tried to upgrade it, I just tried to upload the file with the browser, but that did not work for me.

here is the output of dir -

ca_houston_ap#
ca_houston_ap#dir
Directory of flash:/

    2 -rwx        2394 Feb 28 1993 19:00:15 -05:00 config.txt
    3 -rwx           5 Feb 28 1993 19:00:15 -05:00 private-config
162 drwx         384 Jun 30 2013 09:40:41 -04:00 ap801-k9w7-mx.152-2.JB
    6 -rwx         559 Feb 28 1993 19:00:09 -05:00 env_vars
153 drwx         192 Dec 31 1969 19:08:42 -05:00 ap801-rcvk9w8-mx
157 -rwx        2775 Sep 19 2012 12:09:43 -04:00 cpconfig-ap801.cfg
158 -rwx        2775 Sep 19 2012 12:09:50 -04:00 back_up.txt
    5 -rwx        2072 Feb 28 1993 19:00:15 -05:00 private-multiple-fs

31223808 bytes total (19623424 bytes free)
ca_houston_ap#

After upgrading 881W router and ap software, web gui changes

Leo Laohoo — Tue, 02 Jul 2013 03:56:15 GMT

Can you try a different browser?

After upgrading 881W router and ap software, web gui changes

lbroering — Tue, 02 Jul 2013 04:02:50 GMT

I just tried Firefox and received the same result. I also tried deleting the temp internet files and that did not do anything either.

Re: After upgrading 881W router and ap software, web gui changes

lbroering — Tue, 02 Jul 2013 04:08:24 GMT

I attached a full screen shot of the home page so you can see what I am looking at.

After upgrading 881W router and ap software, web gui changes

Leo Laohoo — Tue, 02 Jul 2013 04:18:35 GMT

Can you post the output to this command:

dir flash:/ap801-k9w7-mx.152-2.JB/html/

Re: After upgrading 881W router and ap software, web gui changes

lbroering — Tue, 02 Jul 2013 09:54:27 GMT

Here it is -

ca_houston_ap#
ca_houston_ap#dir flash:/ap801-k9w7-mx.152-2.JB/html/
Directory of flash:/ap801-k9w7-mx.152-2.JB/html/

165 drwx 128 Jun 30 2013 09:40:31 -04:00 level

31223808 bytes total (19623424 bytes free)
ca_houston_ap#

After upgrading 881W router and ap software, web gui changes

Leo Laohoo — Tue, 02 Jul 2013 10:15:57 GMT

Right. Just as I suspected.

The HTML files from the TAR file was not extracted properly.

If you can telnet into the AP, use this command instead: archive download-sw tftp:///ap801-k9w7-tar.152-2.JB.tar

Re: After upgrading 881W router and ap software, web gui changes

lbroering — Tue, 02 Jul 2013 11:23:36 GMT

I did the upgrade and still the same result. Here is the result for the dir command -

ca_houston_ap#dir flash:/ap801-k9w7-mx.152-2.JB/html/
Directory of flash:/ap801-k9w7-mx.152-2.JB/html/

166 drwx 128 Feb 28 1993 19:26:48 -05:00 level

31223808 bytes total (19621376 bytes free)
ca_houston_ap#

There should definitely be more there. I am attaching the upgrade process and you can see that it extracted the files and put it in the directory. I am attaching the config as well.

Do I need to save and reload. I must not be finishing it correctly.

Thanks for all of your help.

Re: After upgrading 881W router and ap software, web gui changes

lbroering — Tue, 02 Jul 2013 11:30:10 GMT

After I looked at the upgrade play by play again, I can see that it did extract a lot of files, but it did not put them in the directory. Do I need to insert a username and password in the upgrade command?

After upgrading 881W router and ap software, web gui changes

Leo Laohoo — Tue, 02 Jul 2013 11:31:26 GMT

I'm out of ideas.

The only thing I can suggest, by a loooong shot, is to use a different machine. In that other machine, use different browser: IE or Chrome or Firefox.

After upgrading 881W router and ap software, web gui changes

Scott Fella — Tue, 02 Jul 2013 11:40:09 GMT

The v15 is a bit different and that has been an issue in the past. I guess the question is do you really need to go with v15? You really don't when your talking about a standalone access point. Downgrade the AP to v12 and upgrade it again or else just stick with v12.

Thanks,

Scott

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Re: After upgrading 881W router and ap software, web gui changes

lbroering — Tue, 02 Jul 2013 11:45:28 GMT

Thanks Leo and Scott. You have been awesome help. I need to go to work and take care of some other issues, but I will put the version 12 back on here and go with that. I will post back on the outcome.

Re: After upgrading 881W router and ap software, web gui changes

lbroering — Mon, 08 Jul 2013 02:22:14 GMT

The working answer for my 881w was to upload the latest software for version 12 and the web interface came back and is working fine, but I want to point out that I needed to also do the troubleshooting as suggested by Leo to arrive at that point. Thanks everyone.