topic Re: AP 1532 reloads in Wireless

AP 1532 reloads

pavel.mr4 — Mon, 05 Jul 2021 16:45:04 GMT

Hi Everyone!

I have a workgroup-bridge scenario where a 1572 ap is the root and an 1532 the wgb client, attached to the 1532 ap we have some axis cameras, the thing is that the 1532 ap is ok untill someone tries to access the cameras, then the access points reloads this issue is driving me crazy haha. Does anyone has ever had some issue like this before?

Kind Regards!

Re: AP 1532 reloads

Mark Elsen — Sat, 26 Jan 2019 06:50:15 GMT

- If possible, monitor the console AP and or try to capture the reason of the reboot ; also check current software version being used by the AP. Compare with more recent releases if applicable (upgrade).

Re: AP 1532 reloads

Scott Fella — Sat, 26 Jan 2019 14:07:53 GMT

You should open a TAC case if possible. Something like this, it’s best for them to see how everything is setup and what code you are using.

Re: AP 1532 reloads

pavel.mr4 — Mon, 28 Jan 2019 16:18:21 GMT

The current version of the ap is ap1g3-k9w7-tar.153-3.JI1.tar

Re: AP 1532 reloads

patoberli — Tue, 29 Jan 2019 09:18:11 GMT

There is one update out for your release, but it doesn't list any fixed bugs: https://www.cisco.com/c/en/us/td/docs/wireless/access_point/ios/release/notes/aap-rn-88.html
Do you maybe have AVC active? It shouldn't cause a crash, but one never knows.

Re: AP 1532 reloads

pavel.mr4 — Tue, 29 Jan 2019 15:46:19 GMT

Hi,

Since the ap are in autonomous mode, there is no avc configuration capability right? but anyways, i'll give it a check and let you know, and ill try to upgrade the ap, but the weird thing is that the rest of the ap on the warehouse have the same code version and no other behaves like that!

BR!

Re: AP 1532 reloads

patoberli — Tue, 29 Jan 2019 16:02:57 GMT

Sounds like some weird software bug. I suggest to involve TAC, there probably are crash dumps on the AP which they are interested in.

Re: AP 1532 reloads

pavel.mr4 — Thu, 21 Nov 2019 21:10:33 GMT

Yup thanks,

there was a damaged hardware!

thanks!