topic WLC5508 suddenly not responding to https/ssh in Wireless

WLC5508 suddenly not responding to https/ssh

Jian Gu — Mon, 05 Jul 2021 09:01:38 GMT

Hi, I recently upgraded WLC5508 to 7.6.130.0, after two days, suddenly I can not https or ssh to the controller, console ports responses, futunately. WiFi itself seems to be working fine for now, is this a known problem on 5500 series WLCs? is there any way to restart some kind of httpd and sshd?

can you access it through

Saurav Lodh — Wed, 26 Nov 2014 22:52:09 GMT

can you access it through http instead of https?

No, http is disabled,

Jian Gu — Wed, 26 Nov 2014 23:47:20 GMT

No, http is disabled, enabling it would require a reboot, I checked, there is nothing suspicious in syslog. Now I remember we had the same problem when originally loaded 7.6.120 code, https web interface just suddenly fails, we rebooted to recover as the controller was not in production yet at that time.

Please change the subnet of

Abhishek Abhishek — Thu, 27 Nov 2014 02:18:06 GMT

Please change the subnet of the service port on a different vlan and source ping again.Because right now, i can see that the service port and the management port are in the same IP scope.

Hmm, how do you know service

Jian Gu — Thu, 27 Nov 2014 03:51:47 GMT

Hmm, how do you know service port and management port are in the same IP scope? I am not using service port, the management is in-band, even if that is the problem, I should not be able to https/ssh in all the time, right?

Check the attached document

mohanak — Thu, 27 Nov 2014 10:18:17 GMT

Check the attached document

Thank you for your

Jian Gu — Fri, 28 Nov 2014 03:29:04 GMT

Thank you for your documentation, I accidentally clicked correct answer button. The problem had nothing to do with management via wireless is enabled or not (in my case it is enabled), reset controller somehow fixed the problem.