topic Re: Adding CMX 10.4.1 to the Prime Infrastructure 3.4 to see client location in Wireless

Adding CMX 10.4.1 to the Prime Infrastructure 3.4 to see client location

S. K. — Mon, 05 Jul 2021 16:41:32 GMT

Hi all,

I've added a CMX to Prime 3.4 but cannot see any Clients on the maps.

Under: Services / Mobility Services / Mobility Services Engines I can click on: Click Here to manage CMX

and added the CMX which is also reachable. But what about the next step? I cannot see any clients on any maps...

Thanks for some help.

Steve

Re: Adding CMX 10.4.1 to the Prime Infrastructure 3.4 to see client location

patoberli — Mon, 14 Jan 2019 16:01:42 GMT

Wasn't that an MSE feature, which isn't available in CMX?
I think you have to look for those clients on a map on the CMX, not on the Prime. I don't remember it anymore fully...

Re: Adding CMX 10.4.1 to the Prime Infrastructure 3.4 to see client location

Rasika Nayanajith — Tue, 15 Jan 2019 02:43:18 GMT

Hi Steve,

As long as you configure NMSP from your WLC point to CMX, you should get that data on CMX.

Prime is only to update maps in CMX, nothing else can be done through prime with respect to CMX

If you can't see APs on prime maps then check WLC/prime SNMP configs

HTH

Rasika

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Re: Adding CMX 10.4.1 to the Prime Infrastructure 3.4 to see client location

S. K. — Tue, 15 Jan 2019 14:54:54 GMT

Hi Rasika,

On CMX I can see the clients on the maps, but I was thinking that CMX is also like a MSE in the background. So that means that the feature to see client location on Prime maps is not anymore supported in CMX? What about on a DNA Center?

Thanks in advance.

Best regards

Steve

Re: Adding CMX 10.4.1 to the Prime Infrastructure 3.4 to see client location

Rasika Nayanajith — Tue, 15 Jan 2019 17:07:23 GMT

Hi Steve,

So that means that the feature to see client location on Prime maps is not anymore supported in CMX?

That's true.

What about on a DNA Center?

I do not think it makes any difference as of today.

HTH

Rasika

*** Pls rate all useful responses ***

Re: Adding CMX 10.4.1 to the Prime Infrastructure 3.4 to see client location

Muhammed Adnan — Thu, 18 Apr 2019 08:23:11 GMT

Hi Rasika,

//Rasika: Prime is only to update maps in CMX, nothing else can be done through prime with respect to CMX//

Had been always of the opinion that we have lot to obtain from CMX-Location as compared to MSE-CAS. However there are many limitations imposed by not have MSE-CAS. For instance, not being able to see the "Map Location" of triggered alarms.
This is indeed a major limitation. Having both MSE-CAS along with CMX-location will not make any sense though 🙂

So we will continue to lose map locations of triggered alarms so long as we have CAS service disabled on MSE?

Reference to duplicate thread opened for same query: https://community.cisco.com/t5/wireless-and-mobility/do-we-require-cas-service-despite-of-having-a-dedicated-cmx/m-p/3837630#M108185

Re: Adding CMX 10.4.1 to the Prime Infrastructure 3.4 to see client location

Nana Banahene — Sat, 01 Jun 2019 13:17:40 GMT

What if you can't see clients on the maps in DNA Center even though CMX 10.5 is added?

Re: Adding CMX 10.4.1 to the Prime Infrastructure 3.4 to see client location

Mohammad- — Tue, 30 Jul 2019 11:34:40 GMT

Does existing Cisco Prime can manage the CMX?

Do they need additional licences on Existing Cisco Prime in order to manage CMX?

Re: Adding CMX 10.4.1 to the Prime Infrastructure 3.4 to see client location

Mohammad- — Tue, 30 Jul 2019 11:36:03 GMT

Does existing Cisco Prime to manage the CMX?.

Do they need additional licences on Cisco Prime in order to manage CMX?

Re: Adding CMX 10.4.1 to the Prime Infrastructure 3.4 to see client location

Muhammed Adnan — Wed, 04 Sep 2019 12:03:16 GMT

Hi Rasika,

I am running on CMX 10.6.1 and Prime 3.5 and able to see the client locations determined by CMX on Prime.

Re: Adding CMX 10.4.1 to the Prime Infrastructure 3.4 to see client location

Joe00 — Tue, 07 Jul 2020 10:16:50 GMT

Hi @Muhammed Adnan ,

Thanks for posting this. Did you manage to confirm via any official documentation that location mapping within Prime was supported in 3.5?