topic Cisco 4402 issue with wireless. in Wireless

Cisco 4402 issue with wireless.

fariha zain — Sun, 04 Jul 2021 02:57:43 GMT

Hi all,

I need you help on the issue which i am facin.

I have guest users wireless access and when I connect to the access point,It does prompt me for the username and passowrd I enter and then it tries to connect to internet and then does nothing.

Is this issue with the AP? or somethin to do with WLC controller?

Anyhelp would be appriciated.

Thanks

Fari.

Re: Cisco 4402 issue with wireless.

Stephen Rodriguez — Wed, 16 Mar 2011 15:14:32 GMT

Fariha,

Couple things to try.

Disable the authentication on the guest SSID and see if you can internet
Browse to an IP address an not a domain name.
While on the "guest" do a traceroute or ping and see if you can get beyond your network
Try linking the guest to an internal SSID that can get to the internet

Cheers,
Steve

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Re: Cisco 4402 issue with wireless.

dmantill — Thu, 17 Mar 2011 00:13:51 GMT

Either a DNS issue or that VLAN does not have Internet access.