https://community.cisco.com/t5/wireless/guest-wifi-user-disconnect-in-every-3-hours/m-p/3297432#M159783 <P>Hi fellow expert, what is the possible reasons that the guest users disconnect in every 3 hours? Currently the customer is using WLC 2504. I have check the customer has enabled seesion timeout 1800 seconds. But this should not be the reason, right?</P> Mon, 05 Jul 2021 14:59:06 GMT Wei Kwong Ong 2021-07-05T14:59:06Z https://community.cisco.com/t5/wireless/guest-wifi-user-disconnect-in-every-3-hours/m-p/3297432#M159783 <P>Hi fellow expert, what is the possible reasons that the guest users disconnect in every 3 hours? Currently the customer is using WLC 2504. I have check the customer has enabled seesion timeout 1800 seconds. But this should not be the reason, right?</P> Mon, 05 Jul 2021 14:59:06 GMT https://community.cisco.com/t5/wireless/guest-wifi-user-disconnect-in-every-3-hours/m-p/3297432#M159783 Wei Kwong Ong 2021-07-05T14:59:06Z https://community.cisco.com/t5/wireless/guest-wifi-user-disconnect-in-every-3-hours/m-p/3297455#M159784 <P>Session timeout forces client to reauthenticate which can justify the behavior you see.</P> <P>&nbsp;Change this value of 1800 to zero and keep monitoring.</P> <P>&nbsp;</P> <P>-If I helped you somehow, please, rate it as useful.-</P> Sun, 17 Dec 2017 16:22:37 GMT https://community.cisco.com/t5/wireless/guest-wifi-user-disconnect-in-every-3-hours/m-p/3297455#M159784 Flavio Miranda 2017-12-17T16:22:37Z