topic What caught my attention is in Wireless

Apple Macbook client connectivity issue

vijay kumar — Mon, 05 Jul 2021 09:49:14 GMT

Hi Experts ,

We are having 5508 WLC with code of 7.0.98.218 . We are facing reauthentication issue for Apple MAC clients during roaming. They are prompting for credentials again. Wheras remaining clients and all roaming without any issues.

Kindly suggest on this

Hello, Apple OS X deoesn't

George Stefanick — Mon, 30 Mar 2015 17:06:21 GMT

Hello,

Apple OS X deoesn't support 802.11r or OKC. Its to be expected when roaming with a MAC. iOS on the other hand supports 802.11r.

Is there any workaround

vijay kumar — Mon, 30 Mar 2015 17:08:47 GMT

Is there any workaround option available for the same?

It's how apple handles their

George Stefanick — Mon, 30 Mar 2015 21:05:58 GMT

It's how apple handles their wireless.

I agree with George:) The

Scott Fella — Tue, 31 Mar 2015 03:29:18 GMT

I agree with George:) The only other thing you can try is to upgrade to the latest v7.0.x

-Scott

I have referred the below

vijay kumar — Tue, 31 Mar 2015 05:08:04 GMT

I have referred the below link and it says , upgrading the apple to 10.9.4 will resolve the roaming issue,

http://www.experts-exchange.com/Networking/Wireless/Q_28389889.html

I can't read the entire

George Stefanick — Tue, 31 Mar 2015 05:41:04 GMT

I can't read the entire thread. Give it a shot and report back. Last known testing advance security roaming wasn't supported other than sticky key.

we have tried with 10.9.5

vijay kumar — Tue, 31 Mar 2015 12:46:08 GMT

we have tried with 10.9.5 clients , but still it gets disconnected . But in the Apple support site they have mentioned clients after 6.0 version supports FT and PMKID caching .

https://support.apple.com/en-in/HT202628

Have you upgraded the

Scott Fella — Tue, 31 Mar 2015 13:39:39 GMT

Have you upgraded the controller code? Has this always been an issue or just started happening? Can you post your show wlan <wlan id> that the apple devices connect to?

-Scott

We just noticed this issue

vijay kumar — Tue, 31 Mar 2015 13:51:25 GMT

We just noticed this issue now only . And there were no Mac clients previously. As of now we havent upgraded the code of WLC . We will upgrade and tell the status soon

Post your wlan config...

Scott Fella — Tue, 31 Mar 2015 13:56:29 GMT

Post your wlan config... there might be a configuration change that is required.

-Scott

Scott -- intersted in knowing

George Stefanick — Tue, 31 Mar 2015 15:39:43 GMT

Scott -- intersted in knowing your thought process. Apple OS X doesn't support security roaming. How will the infrastructure help ?

I have implemented many

Scott Fella — Tue, 31 Mar 2015 15:47:51 GMT

I have implemented many schools that are 100% Apple and seeing that they are not experiencing issues with roaming makes me think its a configuration issue. I say this, because in environments with specific end devices, I have different things I know works with those devices and might not work with others. You can say its a work around or device specific settings, but with code and NIC device/firmware, these can change.

-Scott

But i think his question was

George Stefanick — Tue, 31 Mar 2015 15:55:18 GMT

But i think his question was about 802.1X roaming. Do you agree or do you know anything about OS X supporting OKC or 802.11r ?

What caught my attention is

Scott Fella — Tue, 31 Mar 2015 15:58:59 GMT

What caught my attention is when the OP mentioned,"We are facing reauthentication issue for Apple MAC clients during roaming. They are prompting for credentials again. Wheras remaining clients and all roaming without any issues."

They shouldn't be prompted to login again.

-Scott

right right .. go it. maybe

George Stefanick — Tue, 31 Mar 2015 16:07:37 GMT

right right .. go it. maybe multiple controllers not in a mob group might all cause that ..

George and Scott,Maybe a

Freerk Terpstra — Wed, 01 Apr 2015 18:09:49 GMT

George and Scott,

Maybe a little off-topic, but what are your experiences with enabling 802.11k (in conjunction with IOS devices)?

I havent enabled it yet. You

George Stefanick — Thu, 02 Apr 2015 06:20:12 GMT

I havent enabled it yet. You ?

I have tested it at a client

Scott Fella — Thu, 02 Apr 2015 12:02:21 GMT

I have tested it at a client because he read soooo much about it and wanted it:) In the end we removed it because of the trap that were being generated and the user experience never changed. I guess if you were to run Lync/Jabber/softphone on your Apple device, then you might want to try each out to see if it helps, but I would see how things work traditionally first so you have a baseline.

-Scott

Thanks gentlemen!@George, no

Freerk Terpstra — Thu, 02 Apr 2015 20:59:55 GMT

Thanks gentlemen!

@George, no I have not. But I have read some things about it as well and was wondering if there are any real test results out there. I have a customer who runs a lot of Apple iPhones on there network, but all with only 2.4Ghz radios and with the intension to give Lync a try.

My idea was to test it there because I have the feeling that the could probably benefit, but I really want to see numbers 🙂 So if I get the opportunity to test, I can get a report out of PI and see if there are any differents a week later.