topic 802.11a/n/ac Operational Status down in Wireless

802.11a/n/ac Operational Status down

ezhu666888 — Mon, 05 Jul 2021 12:42:04 GMT

Hi,

I'm trying to connect three 3702I access points to one C3650 stack which is in MC mode, two of the 3702I APs are AIR-AP3702I-UXK9, and the other one is AIR-CAP3702I-N-K9.

I just noticed that the 802.11a/n/ac Operational Status for AIR-CAP3702I-N-K9 is always DOWN, I can confirm that the admin status is enabled.

But the 802.11b/g/n is all ok. Is there anything I need to do to bring up the 802.11a/n/ac? Thanks!

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Maybe the AP has the wrong

Leo Laohoo — Tue, 23 Aug 2016 03:10:14 GMT

Maybe the AP has the wrong Regulatory Domain.

Thanks for answering the

ezhu666888 — Tue, 23 Aug 2016 19:02:42 GMT

Thanks for answering the question. I don't know where our customer get this AIR-CAP3702I-N-K9 from, but we are in Canada and should be having the AP with A regulatory domain. I wll try to enable the AU country code in WLC and check if it will make any difference.

You can use below command to

Rasika Nayanajith — Fri, 26 Aug 2016 03:43:33 GMT

You can use below command to verify what country configured

show wireless country configured

If AP is in canada, then -N regulatory domain AP is not suppose to use over there. Pls check below regulatory domain document for details

http://www.cisco.com/c/en/us/products/collateral/wireless/access-points/product_data_sheet0900aecd80537b6a.html

HTH

Rasika

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