AP not joining controller

Shivu b — Mon, 05 Jul 2021 18:52:40 GMT

Hello Members,

I do have an AP 2702i-E-k9 AP is not joining to controller which is setup locally. Getting an invalid country code.

Country and time set date as below, if i set it for "KZ" " RU Fed "country AP will join. if i remove RU from country list its getting invalid country. i remove private config file and reload but didn't work. dot11b domain in valid in KZ

would you please someone provide your valuable suggestion to reslove an issue.

System Name...................................... WIreless_controller-KAZ-01
System Location..................................
System Contact...................................
System ObjectID.................................. 1.3.6.1.4.1.9.1.1979
IP Address....................................... 172.183.68.52
IPv6 Address..................................... ::
Last Reset....................................... Power on reset
System Up Time................................... 5 days 0 hrs 16 mins 46 secs
System Timezone Location......................... (GMT +6:00) Almaty, Novosibirsk
System Stats Realtime Interval................... 5
System Stats Normal Interval..................... 180

--More-- or (q)uit

Configured Country............................... KZ - Kazakhstan
Operating Environment............................ Commercial (0 to 40 C)
Internal Temp Alarm Limits....................... 0 to 65 C
Internal Temperature............................. +37 C
External Temperature............................. +38 C
Fan Status....................................... 3500 rpm

State of 802.11b Network......................... Disabled
State of 802.11a Network......................... Disabled
Number of WLANs.................................. 2
Number of Active Clients......................... 0

Burned-in MAC Address............................ 00:3C:18:25:8F:00
Maximum number of APs supported.................. 75
System Nas-Id....................................
WLC MIC Certificate Types........................ SHA1/SHA2

(Cisco Controller) >show time

Time............................................. Fri Mar 20 13:16:23 2020

Timezone delta................................... 0:0
Timezone location................................ (GMT +6:00) Almaty, Novosibirsk

======================
NAME: "AP2700", DESCR: "Cisco Aironet 2700 Series (IEEE 802.11n) Access Point"
PID: AIR-CAP2702I-E-K9
====================

*spamApTask3: Mar 20 12:37:46.973: 17:80:90:dc:90:b0 Join resp: CAPWAP Maximum Msg element len = 96

*spamApTask3: Mar 20 12:37:46.974: 17:80:90:dc:90:b0 Join Response sent to 172.183.68.7:42914

*spamApTask3: Mar 20 12:37:46.974: 17:80:90:dc:90:b0 CAPWAP State: Join

*spamApTask3: Mar 20 12:37:46.975: 17:80:90:dc:90:b0 capwap_ac_platform.c:1584 - Operation State 0 ===> 4
*apfReceiveTask: Mar 20 12:37:46.975: 17:80:90:dc:90:b0 Register LWAPP event for AP 17:80:90:dc:90:b0 slot 0
*apfReceiveTask: Mar 20 12:37:46.976: WARP IEs: (12)

*apfReceiveTask: Mar 20 12:37:46.976: [0000] dd 0a 00 c0 b9 01 00 00 00 08 01 01

*apfReceiveTask: Mar 20 12:37:46.976: 17:80:90:dc:90:b0 Register LWAPP event for AP 17:80:90:dc:90:b0 slot 1
*apfReceiveTask: Mar 20 12:37:46.977: WARP IEs: (12)

*apfReceiveTask: Mar 20 12:37:46.977: [0000] dd 0a 00 c0 b9 01 00 00 00 08 01 01

*spamApTask3: Mar 20 12:37:47.199: 17:80:90:dc:90:b0 Configuration Status from 172.183.68.7:42914

*spamApTask3: Mar 20 12:37:47.199: 17:80:90:dc:90:b0 CAPWAP State: Configure

*spamApTask3: Mar 20 12:37:47.199: 17:80:90:dc:90:b0 Updating IP info for AP 17:80:90:dc:90:b0 -- static 0, 172.183.68.7/255.255.255.0, gtw 172.183.68.11
*spamApTask3: Mar 20 12:37:47.199: 17:80:90:dc:90:b0 Updating IP 172.183.68.7 ===> 172.183.68.7 for AP 17:80:90:dc:90:b0
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
*spamApTask3: Mar 20 12:37:47.199: 17:80:90:dc:90:b0 AP 17:80:90:dc:90:b0: Invalid country code ().
*spamApTask3: Mar 20 12:37:47.199: 17:80:90:dc:90:b0 PHY_TX_POWER_PAYLOAD: Invalid Tx Power Level 0
*spamApTask3: Mar 20 12:37:47.199: 17:80:90:dc:90:b0 Channel 11 is invalid in the domain
*spamApTask3: Mar 20 12:37:47.200: 17:80:90:dc:90:b0 AP 17:80:90:dc:90:b0: Invalid country code ().
*spamApTask3: Mar 20 12:37:47.200: 17:80:90:dc:90:b0 PHY_TX_POWER_PAYLOAD: Invalid Tx Power Level 0
*spamApTask3: Mar 20 12:37:47.200: 17:80:90:dc:90:b0 Channel 165 is invalid in the domain
*spamApTask3: Mar 20 12:37:47.200: 17:80:90:dc:90:b0 [Slot 1] Failed correction infeasible channel (0,0,20)
*spamApTask3: Mar 20 12:37:47.200: 17:80:90:dc:90:b0 Setting MTU to 1485
*spamApTask3: Mar 20 12:37:47.200: 17:80:90:dc:90:b0 AP 17:80:90:dc:90:b0: Invalid country code ().
*spamApTask3: Mar 20 12:37:47.200: 17:80:90:dc:90:b0 Regulatory Domain Mismatch: AP 17:80:90:dc:90:b0 not allowed to join. Allowed domains: 802.11bg:-E 802.
*spamApTask3: Mar 20 12:37:47.200: 17:80:90:dc:90:b0 Finding DTLS connection to delete for AP (172:183:68:7/42914)
*spamApTask3: Mar 20 12:37:47.200: 17:80:90:dc:90:b0 Disconnecting DTLS Capwap-Ctrl session 0x17e2fc28 for AP (172:183:68:7/42914)

*spamApTask3: Mar 20 12:37:47.200: 17:80:90:dc:90:b0 CAPWAP State: Dtls tear down

Re: AP not joining controller

Leo Laohoo — Fri, 20 Mar 2020 06:51:46 GMT

Sounds more like a bug.
What firmware is the controller running on?

Re: AP not joining controller

Shivu b — Fri, 20 Mar 2020 06:59:37 GMT

Leo,
Thanks for your reply
Running on 8.0.152.0
Shall i set "RU Fed" country and disbale dot11a radio ? dot11a is not allowed in KZ

Re: AP not joining controller

Leo Laohoo — Fri, 20 Mar 2020 08:08:58 GMT

Raise a TAC Case so TAC can spin up an engineering fix.

Re: AP not joining controller

Shivu b — Mon, 23 Mar 2020 05:38:56 GMT

Leo,

Thank you for your reply..

Re: AP not joining controller

Etienne Buxin — Thu, 26 Mar 2020 17:10:02 GMT

can you post the output from the controller after you enter following commands

debug mac addr <base-mac-of-the-ap>

debug capwap packet enable

debug capwap event enable

debug capwap error enable

then wait until you see the config request packet in the output

then

debug disable-all

topic AP not joining controller in Wireless

AP not joining controller

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