topic Thank you Michael, so much in Wireless

AP802 (Cisco819) failed download of 8.3.102.0 load

pematthe — Mon, 05 Jul 2021 13:31:10 GMT

All,

I have just redirected a VPN 819 with AP-802 on board to a new controller (5508) running 8.3.102.0 It was connected to a vWLC running 8.1.131.0 code and worked fine.

The AP will not upgrade to the 8.3 code and console output shows:

Feb  7 11:50:27.063: capwap_image_proc: problem extracting tar file
Feb  7 11:50:37.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 192.168.88.10 peer_port: 5246
Feb  7 11:50:37.483: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: 192.168.88.10 peer_port: 5246
Feb  7 11:50:37.487: %CAPWAP-5-SENDJOIN: sending Join Request to 192.168.88.10
Feb  7 11:50:42.483: %CAPWAP-5-SENDJOIN: sending Join Request to 192.168.88.10perform archive download capwap:/ap802 tar file
examining image...
Feb  7 11:50:43.911: %CAPWAP-6-AP_IMG_DWNLD: Required image not found on AP. Downloading image from Controller.
Feb  7 11:50:44.719: Loading file /ap802...

Feb  7 11:51:32.719: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to 192.168.88.10:5246

ERROR: Image is not a valid IOS image archive.
Download image failed, notify controller!!! From:8.1.131.0 to 0.0.0.0, FailureCode:3

I have no problems with 3702i connecting, they have downloaded their image OK.

Any ideas? The feature matrix says that the AP802 should be supported on the 8.3 code. Is there a way of checking the integrity of the AP-802 load on the WLC?

You need to also install the

Michael Combs — Tue, 07 Feb 2017 14:59:33 GMT

You need to also install the AP Supplemental Bundle for your 5508 (same applies to 2504 and WiSM2 WLC models) when upgrading to 8.3 and above code. This is detailed in the corresponding release notes for 8.3.102.0:

http://www.cisco.com/c/en/us/td/docs/wireless/controller/release/notes/crn83.html#pgfId-1437983

Going forward you should install both of these images accordingly (will be needed for any subsequent, new release on the 2504/5508/WiSM2 WLC):

AIR-CT5500-K9-8-3-102-0.aes
AIR-CT5500-AP_BUNDLE-K9-8-3-102-0.aes

If the WLC was already upgraded to 8.3.102.0 code previously, then you can just install the supplemental AP bundle by itself at this time.

Thank you Michael, so much

pematthe — Tue, 07 Feb 2017 16:20:46 GMT

Thank you Michael, so much documentation, so little time and nothing came up in the searches I had done.

@Cisco - it would be useful if this is also highlighted in the support matrix for the 8.3 release as well.