https://community.cisco.com/t5/wireless/cdr-error/m-p/2691077#M174992 <P>Hello Mubarak,</P><P>verify the cdr service is running on the call manager.</P><P>see link below for CDR troubleshooting steps. &nbsp;Good document.</P><P>&nbsp;</P><P>https://supportforums.cisco.com/document/55821/troubleshooting-cdr</P><P>&nbsp;</P><P>Hope this helps</P><P>Please rate helpful posts</P><P>Thanks</P> Sun, 28 Jun 2015 10:57:46 GMT Charles Hill 2015-06-28T10:57:46Z https://community.cisco.com/t5/wireless/cdr-error/m-p/2691076#M174991 <P>Dear All ,</P><P>&nbsp;</P><P>My billing server is not receiving the ,CDR file in the call manager ,when i checked in Real time monitor tool&nbsp; its giving me the below error .</P><P>&nbsp;</P><P>" Description: (s)FTP delivery of CDR files failed on retries.</P><P>&nbsp;</P><P>I cannot find any cdr data ,for the below output .</P><P>"admin:file list activelog cm/cdr_repository/car/20150618<BR />dir count = 0, file count = 0" .</P><P>&nbsp;</P><P>Can anyone support for this .</P><P>&nbsp;</P><P>Thanks.,</P><P>Mubarak Ali</P><P>&nbsp;</P><P>&nbsp;</P> Mon, 05 Jul 2021 10:28:36 GMT https://community.cisco.com/t5/wireless/cdr-error/m-p/2691076#M174991 Mubarak ali Ali 2021-07-05T10:28:36Z https://community.cisco.com/t5/wireless/cdr-error/m-p/2691077#M174992 <P>Hello Mubarak,</P><P>verify the cdr service is running on the call manager.</P><P>see link below for CDR troubleshooting steps. &nbsp;Good document.</P><P>&nbsp;</P><P>https://supportforums.cisco.com/document/55821/troubleshooting-cdr</P><P>&nbsp;</P><P>Hope this helps</P><P>Please rate helpful posts</P><P>Thanks</P> Sun, 28 Jun 2015 10:57:46 GMT https://community.cisco.com/t5/wireless/cdr-error/m-p/2691077#M174992 Charles Hill 2015-06-28T10:57:46Z