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    <title>topic 7925 phone on Alcatel WLAN roaming problem. in Wireless</title>
    <link>https://community.cisco.com/t5/wireless/7925-phone-on-alcatel-wlan-roaming-problem/m-p/1460741#M183839</link>
    <description>&lt;P class="MsoNormal" style="margin: 0cm 0cm 10pt;"&gt;&lt;SPAN style="font-family: Calibri; color: #000000; font-size: 12pt; mso-ansi-language: EN-US;"&gt;Hello, &lt;/SPAN&gt;&lt;/P&gt;&lt;P class="MsoNormal" style="margin: 0cm 0cm 10pt;"&gt;&lt;SPAN style="font-family: Calibri; color: #000000; font-size: 12pt;"&gt;&lt;SPAN lang="EN-US" style="mso-ansi-language: EN-US;"&gt;Can anyone help me with the exact roaming values of a Cisco 7925 phone?&lt;BR /&gt;&lt;/SPAN&gt;&lt;SPAN lang="EN" style="mso-ansi-language: EN;"&gt;The phones are connected via a wlc from Alcatel.&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;SPAN lang="EN-US" style="mso-ansi-language: EN-US;"&gt;&lt;BR /&gt;&lt;/SPAN&gt;&lt;SPAN style="font-family: Calibri; color: #000000; font-size: 12pt; mso-ansi-language: EN;"&gt;The phones are changing ap’s constantly even staying on one spot.&lt;BR /&gt;Do to the roaming there are gaps in the call.&lt;/SPAN&gt;&lt;SPAN lang="EN-US" style="mso-ansi-language: EN-US;"&gt;&lt;BR /&gt;&lt;/SPAN&gt;&lt;SPAN style="font-family: Calibri; color: #000000; font-size: 12pt; mso-ansi-language: EN;"&gt;Now the Alcatel guys want to know on what values roaming happens.&lt;/SPAN&gt;&lt;/P&gt;&lt;P class="MsoNormal" style="margin: 0cm 0cm 10pt;"&gt;&lt;SPAN style="font-family: Calibri; color: #000000; font-size: 12pt; mso-ansi-language: EN;"&gt;I found this in the deployment guide but need more info&lt;/SPAN&gt;&lt;/P&gt;&lt;P class="MsoNormal" style="margin: 0cm 0cm 10pt;"&gt;&lt;SPAN style="color: #000000; font-size: 11pt; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-ansi-language: NL; mso-fareast-language: EN-US; mso-bidi-language: AR-SA; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-font: minor-bidi;"&gt;During a call, the Cisco Unified Wireless IP Phone 7925G measures Received Signal Strength Indicator (RSSI) and Packet Error Rate (PER)&lt;/SPAN&gt;&lt;/P&gt;&lt;P class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt; mso-layout-grid-align: none;"&gt;&lt;STRONG style=": ; color: #000000; font-size: 9pt; mso-ansi-language: EN-US; font-family: &amp;amp;quot; "&gt;Signal&lt;/STRONG&gt;&lt;/P&gt;&lt;P class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt; mso-layout-grid-align: none;"&gt;&lt;SPAN style="color: #000000; font-size: 9pt; mso-ansi-language: EN-US;"&gt;The cell edge should be designed to -67 dBm where there is a 20-30% overlap of adjacent access points at that signal level.&lt;/SPAN&gt;&lt;/P&gt;&lt;P class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt; mso-layout-grid-align: none;"&gt;&lt;SPAN style="color: #000000; font-size: 9pt; mso-ansi-language: EN-US;"&gt;This ensures the 7925G phone always has adequate signal and can roam seamlessly.&lt;/SPAN&gt;&lt;/P&gt;&lt;P class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt; mso-layout-grid-align: none;"&gt;&lt;STRONG style=": ; color: #000000; font-size: 9pt; mso-ansi-language: EN-US; font-family: &amp;amp;quot; "&gt;Channel Utilization&lt;/STRONG&gt;&lt;/P&gt;&lt;P class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt; mso-layout-grid-align: none;"&gt;&lt;SPAN style="color: #000000; font-size: 9pt; mso-ansi-language: EN-US;"&gt;Channel Utilization levels should be kept under 50%.&lt;/SPAN&gt;&lt;/P&gt;&lt;P class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt; mso-layout-grid-align: none;"&gt;&lt;SPAN style="color: #000000; font-size: 9pt; mso-ansi-language: EN-US;"&gt;If using the 7925G phone, this is provided via the QoS Basic Service Set (QBSS), which equates to around 105.&lt;/SPAN&gt;&lt;/P&gt;&lt;P class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt; mso-layout-grid-align: none;"&gt;&lt;STRONG style=": ; color: #000000; font-size: 9pt; mso-ansi-language: EN-US; font-family: &amp;amp;quot; "&gt;Noise&lt;/STRONG&gt;&lt;/P&gt;&lt;P class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt; mso-layout-grid-align: none;"&gt;&lt;SPAN style="color: #000000; font-size: 9pt; mso-ansi-language: EN-US;"&gt;Noise levels should not exceed -92 dBm, which allows for a Signal to Noise Ratio (SNR) of 25 dB where a -67 dBm signal should be&lt;/SPAN&gt;&lt;/P&gt;&lt;P class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt; mso-layout-grid-align: none;"&gt;&lt;SPAN style="color: #000000; font-size: 9pt; mso-ansi-language: EN-US;"&gt;maintained.&lt;/SPAN&gt;&lt;/P&gt;&lt;P class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt; mso-layout-grid-align: none;"&gt;&lt;STRONG style=": ; color: #000000; font-size: 9pt; mso-ansi-language: EN-US; font-family: &amp;amp;quot; "&gt;Packet Loss / Delay&lt;/STRONG&gt;&lt;/P&gt;&lt;P class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt; mso-layout-grid-align: none;"&gt;&lt;SPAN style="color: #000000; font-size: 9pt; mso-ansi-language: EN-US;"&gt;Per voice guidelines, packet loss should not exceed 1% packet loss, otherwise voice quality can be degraded significantly.&lt;/SPAN&gt;&lt;/P&gt;&lt;P class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt; mso-layout-grid-align: none;"&gt;&lt;SPAN style="color: #000000; font-size: 9pt; mso-ansi-language: EN-US;"&gt;Jitter should be kept at a minimal (&amp;lt; 100 ms)&lt;/SPAN&gt;&lt;/P&gt;&lt;P class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt; mso-layout-grid-align: none;"&gt;&lt;STRONG style=": ; color: #000000; font-size: 9pt; mso-ansi-language: EN-US; font-family: &amp;amp;quot; "&gt;Retries&lt;/STRONG&gt;&lt;/P&gt;&lt;P class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt; mso-layout-grid-align: none;"&gt;&lt;SPAN style="color: #000000; font-size: 9pt; mso-ansi-language: EN-US;"&gt;802.11 retransmissions should be less than 20%.&lt;/SPAN&gt;&lt;/P&gt;&lt;P class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt; mso-layout-grid-align: none;"&gt;&lt;STRONG style=": ; color: #000000; font-size: 9pt; font-family: &amp;amp;quot; "&gt;Multipath&lt;/STRONG&gt;&lt;/P&gt;&lt;P class="MsoNormal" style="margin: 0cm 0cm 10pt;"&gt;&lt;SPAN style="color: #000000;"&gt;&lt;SPAN lang="EN-US" style="line-height: 115%; font-family: &amp;amp;quot;Times New Roman&amp;amp;quot;, &amp;amp;quot;serif&amp;amp;quot;; font-size: 9pt; mso-ansi-language: EN-US;"&gt;Multipath should be kept to a minimal as this can create nulls and reduce signal levels.&lt;/SPAN&gt;&lt;SPAN lang="EN-US" style="mso-ansi-language: EN-US;"&gt;&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P class="MsoNormal" style="margin: 0cm 0cm 10pt;"&gt;&lt;SPAN style="font-family: Calibri; color: #000000; font-size: 12pt; mso-ansi-language: EN; mso-spacerun: yes;"&gt;Thanks,&lt;/SPAN&gt;&lt;SPAN lang="EN" style="mso-ansi-language: EN;"&gt;&lt;/SPAN&gt;&lt;/P&gt;</description>
    <pubDate>Sun, 04 Jul 2021 02:06:43 GMT</pubDate>
    <dc:creator>dlieman</dc:creator>
    <dc:date>2021-07-04T02:06:43Z</dc:date>
    <item>
      <title>7925 phone on Alcatel WLAN roaming problem.</title>
      <link>https://community.cisco.com/t5/wireless/7925-phone-on-alcatel-wlan-roaming-problem/m-p/1460741#M183839</link>
      <description>&lt;P class="MsoNormal" style="margin: 0cm 0cm 10pt;"&gt;&lt;SPAN style="font-family: Calibri; color: #000000; font-size: 12pt; mso-ansi-language: EN-US;"&gt;Hello, &lt;/SPAN&gt;&lt;/P&gt;&lt;P class="MsoNormal" style="margin: 0cm 0cm 10pt;"&gt;&lt;SPAN style="font-family: Calibri; color: #000000; font-size: 12pt;"&gt;&lt;SPAN lang="EN-US" style="mso-ansi-language: EN-US;"&gt;Can anyone help me with the exact roaming values of a Cisco 7925 phone?&lt;BR /&gt;&lt;/SPAN&gt;&lt;SPAN lang="EN" style="mso-ansi-language: EN;"&gt;The phones are connected via a wlc from Alcatel.&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;SPAN lang="EN-US" style="mso-ansi-language: EN-US;"&gt;&lt;BR /&gt;&lt;/SPAN&gt;&lt;SPAN style="font-family: Calibri; color: #000000; font-size: 12pt; mso-ansi-language: EN;"&gt;The phones are changing ap’s constantly even staying on one spot.&lt;BR /&gt;Do to the roaming there are gaps in the call.&lt;/SPAN&gt;&lt;SPAN lang="EN-US" style="mso-ansi-language: EN-US;"&gt;&lt;BR /&gt;&lt;/SPAN&gt;&lt;SPAN style="font-family: Calibri; color: #000000; font-size: 12pt; mso-ansi-language: EN;"&gt;Now the Alcatel guys want to know on what values roaming happens.&lt;/SPAN&gt;&lt;/P&gt;&lt;P class="MsoNormal" style="margin: 0cm 0cm 10pt;"&gt;&lt;SPAN style="font-family: Calibri; color: #000000; font-size: 12pt; mso-ansi-language: EN;"&gt;I found this in the deployment guide but need more info&lt;/SPAN&gt;&lt;/P&gt;&lt;P class="MsoNormal" style="margin: 0cm 0cm 10pt;"&gt;&lt;SPAN style="color: #000000; font-size: 11pt; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-ansi-language: NL; mso-fareast-language: EN-US; mso-bidi-language: AR-SA; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-font: minor-bidi;"&gt;During a call, the Cisco Unified Wireless IP Phone 7925G measures Received Signal Strength Indicator (RSSI) and Packet Error Rate (PER)&lt;/SPAN&gt;&lt;/P&gt;&lt;P class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt; mso-layout-grid-align: none;"&gt;&lt;STRONG style=": ; color: #000000; font-size: 9pt; mso-ansi-language: EN-US; font-family: &amp;amp;quot; "&gt;Signal&lt;/STRONG&gt;&lt;/P&gt;&lt;P class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt; mso-layout-grid-align: none;"&gt;&lt;SPAN style="color: #000000; font-size: 9pt; mso-ansi-language: EN-US;"&gt;The cell edge should be designed to -67 dBm where there is a 20-30% overlap of adjacent access points at that signal level.&lt;/SPAN&gt;&lt;/P&gt;&lt;P class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt; mso-layout-grid-align: none;"&gt;&lt;SPAN style="color: #000000; font-size: 9pt; mso-ansi-language: EN-US;"&gt;This ensures the 7925G phone always has adequate signal and can roam seamlessly.&lt;/SPAN&gt;&lt;/P&gt;&lt;P class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt; mso-layout-grid-align: none;"&gt;&lt;STRONG style=": ; color: #000000; font-size: 9pt; mso-ansi-language: EN-US; font-family: &amp;amp;quot; "&gt;Channel Utilization&lt;/STRONG&gt;&lt;/P&gt;&lt;P class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt; mso-layout-grid-align: none;"&gt;&lt;SPAN style="color: #000000; font-size: 9pt; mso-ansi-language: EN-US;"&gt;Channel Utilization levels should be kept under 50%.&lt;/SPAN&gt;&lt;/P&gt;&lt;P class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt; mso-layout-grid-align: none;"&gt;&lt;SPAN style="color: #000000; font-size: 9pt; mso-ansi-language: EN-US;"&gt;If using the 7925G phone, this is provided via the QoS Basic Service Set (QBSS), which equates to around 105.&lt;/SPAN&gt;&lt;/P&gt;&lt;P class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt; mso-layout-grid-align: none;"&gt;&lt;STRONG style=": ; color: #000000; font-size: 9pt; mso-ansi-language: EN-US; font-family: &amp;amp;quot; "&gt;Noise&lt;/STRONG&gt;&lt;/P&gt;&lt;P class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt; mso-layout-grid-align: none;"&gt;&lt;SPAN style="color: #000000; font-size: 9pt; mso-ansi-language: EN-US;"&gt;Noise levels should not exceed -92 dBm, which allows for a Signal to Noise Ratio (SNR) of 25 dB where a -67 dBm signal should be&lt;/SPAN&gt;&lt;/P&gt;&lt;P class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt; mso-layout-grid-align: none;"&gt;&lt;SPAN style="color: #000000; font-size: 9pt; mso-ansi-language: EN-US;"&gt;maintained.&lt;/SPAN&gt;&lt;/P&gt;&lt;P class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt; mso-layout-grid-align: none;"&gt;&lt;STRONG style=": ; color: #000000; font-size: 9pt; mso-ansi-language: EN-US; font-family: &amp;amp;quot; "&gt;Packet Loss / Delay&lt;/STRONG&gt;&lt;/P&gt;&lt;P class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt; mso-layout-grid-align: none;"&gt;&lt;SPAN style="color: #000000; font-size: 9pt; mso-ansi-language: EN-US;"&gt;Per voice guidelines, packet loss should not exceed 1% packet loss, otherwise voice quality can be degraded significantly.&lt;/SPAN&gt;&lt;/P&gt;&lt;P class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt; mso-layout-grid-align: none;"&gt;&lt;SPAN style="color: #000000; font-size: 9pt; mso-ansi-language: EN-US;"&gt;Jitter should be kept at a minimal (&amp;lt; 100 ms)&lt;/SPAN&gt;&lt;/P&gt;&lt;P class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt; mso-layout-grid-align: none;"&gt;&lt;STRONG style=": ; color: #000000; font-size: 9pt; mso-ansi-language: EN-US; font-family: &amp;amp;quot; "&gt;Retries&lt;/STRONG&gt;&lt;/P&gt;&lt;P class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt; mso-layout-grid-align: none;"&gt;&lt;SPAN style="color: #000000; font-size: 9pt; mso-ansi-language: EN-US;"&gt;802.11 retransmissions should be less than 20%.&lt;/SPAN&gt;&lt;/P&gt;&lt;P class="MsoNormal" style="line-height: normal; margin: 0cm 0cm 0pt; mso-layout-grid-align: none;"&gt;&lt;STRONG style=": ; color: #000000; font-size: 9pt; font-family: &amp;amp;quot; "&gt;Multipath&lt;/STRONG&gt;&lt;/P&gt;&lt;P class="MsoNormal" style="margin: 0cm 0cm 10pt;"&gt;&lt;SPAN style="color: #000000;"&gt;&lt;SPAN lang="EN-US" style="line-height: 115%; font-family: &amp;amp;quot;Times New Roman&amp;amp;quot;, &amp;amp;quot;serif&amp;amp;quot;; font-size: 9pt; mso-ansi-language: EN-US;"&gt;Multipath should be kept to a minimal as this can create nulls and reduce signal levels.&lt;/SPAN&gt;&lt;SPAN lang="EN-US" style="mso-ansi-language: EN-US;"&gt;&lt;/SPAN&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P class="MsoNormal" style="margin: 0cm 0cm 10pt;"&gt;&lt;SPAN style="font-family: Calibri; color: #000000; font-size: 12pt; mso-ansi-language: EN; mso-spacerun: yes;"&gt;Thanks,&lt;/SPAN&gt;&lt;SPAN lang="EN" style="mso-ansi-language: EN;"&gt;&lt;/SPAN&gt;&lt;/P&gt;</description>
      <pubDate>Sun, 04 Jul 2021 02:06:43 GMT</pubDate>
      <guid>https://community.cisco.com/t5/wireless/7925-phone-on-alcatel-wlan-roaming-problem/m-p/1460741#M183839</guid>
      <dc:creator>dlieman</dc:creator>
      <dc:date>2021-07-04T02:06:43Z</dc:date>
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