topic Re: Catalyst 9800-CL WLC - Cannot deauthenticate device via SNMP in Wireless

Catalyst 9800-CL WLC - Cannot deauthenticate device via SNMP

Eric16 — Mon, 05 Jul 2021 18:52:04 GMT

Hello,

I am using Catalyst 9800-CL WLC for Wi-Fi login.

When I try to query device via SNMP (OID 1.3.6.1.4.1.14179.2.1.4.1.23 bsnMobileStationPolicyManagerState), the device information is queried successfully.

However, when I try to deauthenticate the device via SNMP (OID 1.3.6.1.4.1.14179.2.1.4.1.22 bsnMobileStationDeleteAction), the device fails to deauthenticate.

Please help.

Re: Catalyst 9800-CL WLC - Cannot deauthenticate device via SNMP

Mark Elsen — Tue, 17 Mar 2020 10:31:07 GMT

- Check wether the involved MIB is supported on the 9800 platform, including current software version being used.

Re: Catalyst 9800-CL WLC - Cannot deauthenticate device via SNMP

Eric16 — Wed, 18 Mar 2020 02:25:49 GMT

The WLC version is 17.01.01s

The deauthentication oid can be searched via the WLC command of "show snmp mib".

Re: Catalyst 9800-CL WLC - Cannot deauthenticate device via SNMP

Mark Elsen — Wed, 18 Mar 2020 09:11:47 GMT

- That is usually output of the 'standard os coded-software' ; it does not confirm that the MIB is supported on the particular platform.

Re: Catalyst 9800-CL WLC - Cannot deauthenticate device via SNMP

Eric16 — Thu, 19 Mar 2020 03:38:11 GMT

Is there a way to check whether the WLC of this version supports the MIB?

Re: Catalyst 9800-CL WLC - Cannot deauthenticate device via SNMP

Mark Elsen — Thu, 19 Mar 2020 08:15:40 GMT

https://www.cisco.com/c/en/us/support/docs/ip/simple-network-management-protocol-snmp/9226-mibs-9226.html#q4

Re: Catalyst 9800-CL WLC - Cannot deauthenticate device via SNMP

Eric16 — Fri, 20 Mar 2020 06:13:12 GMT

Followed the link, I have searched about the Cisco IOS MIB Locator.

However, I cannot find my WLC (Catalyst 9800-CL) model in the page.

Re: Catalyst 9800-CL WLC - Cannot deauthenticate device via SNMP

Mark Elsen — Fri, 20 Mar 2020 08:39:09 GMT

- Might be to recent for the particular tool. Then you may have to connect with Cisco TAC for further iteration on the issue.