topic Re: AP stuck in Join Request, VWLC in Wireless

AP stuck in Join Request, VWLC

BolaOlushola1436 — Mon, 05 Jul 2021 17:26:36 GMT

I am trying to register Cisco AP 2600i series to a vWLC and it remain stuck:

May 21 16:56:26.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_i p: 10.70.1.6 peer_port: 5246
*May 21 16:56:26.231: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: 10.70.1.6 peer_port: 5246
*May 21 16:56:26.231: %CAPWAP-5-SENDJOIN: sending Join Request to 10.70.1.6
*May 21 16:56:31.231: %CAPWAP-5-SENDJOIN: sending Join Request to 10.70.1.6
*May 21 16:57:25.999: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to 10. 70.1.6:5246

I am using vWLC 8.2

has anyone experienced this

Re: AP stuck in Join Request, VWLC

balaji.bandi — Tue, 21 May 2019 16:48:46 GMT

check this threads may help you :

https://community.cisco.com/t5/wireless-and-mobility/ap-fails-to-join-controller/td-p/1354902

https://community.cisco.com/t5/other-wireless-mobility-subjects/wlc5508-ap2702-quot-dtls-5-send-alert-send-fatal-close-notify/td-p/3067057

Re: AP stuck in Join Request, VWLC

Leo Laohoo — Wed, 22 May 2019 07:33:52 GMT

Post the complete output to the following commands:
1. vWLC: sh sysinfo;
2. vWLC: sh time;
3. AP: sh version; and
4. AP: sh inventory

Re: AP stuck in Join Request, VWLC

BolaOlushola1436 — Wed, 22 May 2019 15:01:47 GMT

(Cisco Controller) >show sys?
sysinfo syslog system
(Cisco Controller) >show sysinfo

Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 8.2.166.0
RTOS Version..................................... 8.2.166.0
Bootloader Version............................... 8.3.15.96
Emergency Image Version.......................... 8.2.166.0

Build Type....................................... DATA + WPS

System Name...................................... WLC-82
System Location..................................
System Contact...................................
System ObjectID.................................. 1.3.6.1.4.1.9.1.1631
IP Address....................................... 10.70.1.6
IPv6 Address..................................... ::
System Up Time................................... 0 days 0 hrs 3 mins 40 secs
System Timezone Location......................... (GMT +1:00) Amsterdam, Berlin, Rome, Vienna
System Stats Realtime Interval................... 5
System Stats Normal Interval..................... 180

Configured Country............................... FR - France

--More-- or (q)uit

State of 802.11b Network......................... Enabled
State of 802.11a Network......................... Enabled
Number of WLANs.................................. 1
Number of Active Clients......................... 0

Burned-in MAC Address............................ 00:0C:29:FE:09:D5
Maximum number of APs supported.................. 200
System Nas-Id....................................
WLC MIC Certificate Types........................ SHA1
Licensing Type................................... RTU
vWLC config...................................... Small

(Cisco Controller) >
(Cisco Controller) >
(Cisco Controller) >
(Cisco Controller) >show time

Time............................................. Wed May 22 17:55:06 2019

Timezone delta................................... 0:0
Timezone location................................ (GMT +1:00) Amsterdam, Berlin, Rome, Vienna

NTP Servers
NTP Polling Interval......................... 9600

Index NTP Key Index NTP Server Status NTP Msg Auth Status
------- ----------------------------------------------------------------------------------------------
1 0 10.20.1.2 In Sync AUTH DISABLED

(Cisco Controller) >

APbc16.6595.c337#sh version
Cisco IOS Software, C2600 Software (AP3G2-K9W8-M), Version 15.3(3)JC, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2015 by Cisco Systems, Inc.
Compiled Fri 11-Dec-15 11:51 by prod_rel_team

ROM: Bootstrap program is C2600 boot loader
BOOTLDR: C2600 Boot Loader (AP3G2-BOOT-M) LoaderVersion 12.4(25e)JAY, RELEASE SOFTWARE (fc1)

APbc16.6595.c337 uptime is 9 minutes
System returned to ROM by power-on
System image file is "flash:/ap3g2-k9w8-mx.153-3.JC/ap3g2-k9w8-xx.153-3.JC"
Last reload reason:

This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

cisco AIR-CAP2602I-E-K9 (PowerPC) processor (revision A0) with 188398K/60928K bytes of memory.
Processor board ID FGL1717X3WL
PowerPC CPU at 800Mhz, revision number 0x2151
Last reset from power-on
LWAPP image version 8.2.100.0
1 Gigabit Ethernet interface
2 802.11 Radios

32K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address: BC:16:65:95:C3:37
Part Number : 73-14588-02
PCB Serial Number : FOC17162QAW
Top Assembly Part Number : 800-38356-01
Top Assembly Serial Number : FGL1717X3WL
Top Revision Number : A0
Product/Model Number : AIR-CAP2602I-E-K9

Configuration register is 0xF

APbc16.6595.c337#
APbc16.6595.c337#
APbc16.6595.c337#sh inv
APbc16.6595.c337#sh inventory
NAME: "AP2600", DESCR: "Cisco Aironet 2600 Series (IEEE 802.11n) Access Point"
PID: AIR-CAP2602I-E-K9 , VID: V01, SN: FGL1717X3WL

Re: AP stuck in Join Request, VWLC

Rasika Nayanajith — Wed, 22 May 2019 16:19:18 GMT

Below two command on vWLC will provide more useful information about this failure.

debug capwap events enable

debug capwap errors enable

debug disable-all is the command to stop debugging.

If you have many APs on this vWLC, then better to filer using "debug client <mac_addr>" to filter single AP mac address.

HTH

Rasika

*** Pls rate all useful responses ***

Re: AP stuck in Join Request, VWLC

BolaOlushola1436 — Wed, 22 May 2019 16:51:49 GMT

please see below

(Cisco Controller) >debug capwap errors enable

(Cisco Controller) >debug capwap errors enable *spamApTask6: May 22 19:41:26.204: f4:1f:c2:32:fd:40 Discovery Request from 10.70.1.11:23604

*spamApTask6: May 22 19:41:26.204: f4:1f:c2:32:fd:40 ApModel: AIR-CAP2602I-E-K9

*spamApTask6: May 22 19:41:26.204: f4:1f:c2:32:fd:40 Join Priority Processing status = 0, Incoming Ap's Priority 1, MaxLrads = 200, joined Aps =0
*spamApTask6: May 22 19:41:26.204: apModel: AIR-CAP2602I-E-K9

*spamApTask6: May 22 19:41:26.204: apType = 27 apModel: AIR-CAP2602I-E-K9

*spamApTask6: May 22 19:41:26.204: apType: Ox1b bundleApImageVer: 8.2.166.0
*spamApTask6: May 22 19:41:26.204: version:8 release:2 maint:166 build:0
*spamApTask6: May 22 19:41:26.204: f4:1f:c2:32:fd:40 Discovery Response sent to 10.70.1.11 port 23604

*spamApTask6: May 22 19:41:26.204: f4:1f:c2:32:fd:40 Discovery Response sent to 10.70.1.11:23604

*spamApTask6: May 22 19:41:26.205: f4:1f:c2:32:fd:40 Discovery Request from 10.70.1.11:23604

*spamApTask6: May 22 19:41:26.205: f4:1f:c2:32:fd:40 ApModel: AIR-CAP2602I-E-K9

*spamApTask6: May 22 19:41:26.205: f4:1f:c2:32:fd:40 Join Priority Processing status = 0, Incoming Ap's Priority 1, MaxLrads = 200, joined Aps =0
*spamApTask6: May 22 19:41:26.205: apModel: AIR-CAP2602I-E-K9

*spamApTask6: May 22 19:41:26.205: apType = 27 apModel: AIR-CAP2602I-E-K9

*spamApTask6: May 22 19:41:26.205: apType: Ox1b bundleApImageVer: 8.2.166.0
*spamApTask6: May 22 19:41:26.205: version:8 release:2 maint:166 build:0
*spamApTask6: May 22 19:41:26.205: f4:1f:c2:32:fd:40 Discovery Response sent to 10.70.1.11 port 23604

*spamApTask6: May 22 19:41:26.205: f4:1f:c2:32:fd:40 Discovery Response sent to 10.70.1.11:23604

*osapiBsnTimer: May 22 19:41:27.439: bc:16:65:95:c3:37 Wait join timer expired for connection 10.70.1.11:23605
*spamApTask7: May 22 19:41:27.439: bc:16:65:95:c3:37 Disconnecting due to a wait join timer expiry event for (10.70.1.11:23605) server details (10.70.1.6:5246)

*spamApTask7: May 22 19:41:27.439: f4:1f:c2:32:fd:40 Found DTLS connection 0x8bc85d0, disconnecting it
*spamApTask7: May 22 19:41:27.440: bc:16:65:95:c3:37 Deleting AP entry 10.70.1.11:23605 from temporary database.
*spamApTask7: May 22 19:41:27.440: f4:1f:c2:32:fd:40 DTLS connection closed event receivedserver (10.70.1.6/5246) client (10.70.1.11/23605)
*spamApTask7: May 22 19:41:27.440: f4:1f:c2:32:fd:40 No entry exists for AP (10.70.1.11/23605)
*spamApTask7: May 22 19:41:27.440: f4:1f:c2:32:fd:40 No AP entry exist in temporary database for 10.70.1.11:23605
*spamApTask6: May 22 19:41:36.202: bc:16:65:95:c3:37 DTLS connection not found, creating new connection for 10:70:1:11 (23604) 10:70:1:6 (5246)

*spamApTask6: May 22 19:41:36.436: bc:16:65:95:c3:37 DTLS Session established server (10.70.1.6:5246), client (10.70.1.11:23604)
*spamApTask6: May 22 19:41:36.436: bc:16:65:95:c3:37 Starting wait join timer for AP: 10.70.1.11:23604

*spamApTask6: May 22 19:41:36.437: f4:1f:c2:32:fd:40 Join Request from 10.70.1.11:23604

*spamApTask6: May 22 19:41:36.438: update ap status:00:00:00:00:00:00 ,index:8

*spamApTask6: May 22 19:41:36.438: Unable to find deleted AP 00:00:00:00:00:00
*spamApTask6: May 22 19:41:36.438: f4:1f:c2:32:fd:40 Failed to allocate database entry for AP 10.70.1.11:23604

*spamApTask6: May 22 19:41:36.438: f4:1f:c2:32:fd:40 Failed to add database entry for 10.70.1.11:23604

*spamApTask6: May 22 19:41:36.438: f4:1f:c2:32:fd:40 Join Request failed!

*spamApTask6: May 22 19:41:36.438: f4:1f:c2:32:fd:40 State machine handler: Failed to process msg type = 3 state = 0 from 10.70.1.11:23604

*spamApTask6: May 22 19:41:36.438: f4:1f:c2:32:fd:40 Failed to parse CAPWAP packet from 10.70.1.11:23604

*spamApTask6: May 22 19:41:41.434: f4:1f:c2:32:fd:40 Join Request from 10.70.1.11:23604

*spamApTask6: May 22 19:41:41.434: update ap status:00:00:00:00:00:00 ,index:9

*spamApTask6: May 22 19:41:41.435: Unable to find deleted AP 00:00:00:00:00:00
*spamApTask6: May 22 19:41:41.435: f4:1f:c2:32:fd:40 Failed to allocate database entry for AP 10.70.1.11:23604

*spamApTask6: May 22 19:41:41.435: f4:1f:c2:32:fd:40 Failed to add database entry for 10.70.1.11:23604

*spamApTask6: May 22 19:41:41.435: f4:1f:c2:32:fd:40 Join Request failed!

*spamApTask6: May 22 19:41:41.435: f4:1f:c2:32:fd:40 State machine handler: Failed to process msg type = 3 state = 0 from 10.70.1.11:23604

*spamApTask6: May 22 19:41:41.435: f4:1f:c2:32:fd:40 Failed to parse CAPWAP packet from 10.70.1.11:23604

*spamApTask7: May 22 19:42:36.318: f4:1f:c2:32:fd:40 Discovery Request from 10.70.1.11:23605

*spamApTask7: May 22 19:42:36.318: f4:1f:c2:32:fd:40 ApModel: AIR-CAP2602I-E-K9

*spamApTask7: May 22 19:42:36.318: f4:1f:c2:32:fd:40 Join Priority Processing status = 0, Incoming Ap's Priority 1, MaxLrads = 200, joined Aps =0
*spamApTask7: May 22 19:42:36.319: apModel: AIR-CAP2602I-E-K9

*spamApTask7: May 22 19:42:36.319: apType = 27 apModel: AIR-CAP2602I-E-K9

*spamApTask7: May 22 19:42:36.319: apType: Ox1b bundleApImageVer: 8.2.166.0
*spamApTask7: May 22 19:42:36.319: version:8 release:2 maint:166 build:0
*spamApTask7: May 22 19:42:36.319: f4:1f:c2:32:fd:40 Discovery Response sent to 10.70.1.11 port 23605

*spamApTask7: May 22 19:42:36.319: f4:1f:c2:32:fd:40 Discovery Response sent to 10.70.1.11:23605

*spamApTask7: May 22 19:42:36.319: f4:1f:c2:32:fd:40 Discovery Request from 10.70.1.11:23605

*spamApTask7: May 22 19:42:36.319: f4:1f:c2:32:fd:40 ApModel: AIR-CAP2602I-E-K9

*spamApTask7: May 22 19:42:36.319: f4:1f:c2:32:fd:40 Join Priority Processing status = 0, Incoming Ap's Priority 1, MaxLrads = 200, joined Aps =0
*spamApTask7: May 22 19:42:36.319: apModel: AIR-CAP2602I-E-K9

*spamApTask7: May 22 19:42:36.319: apType = 27 apModel: AIR-CAP2602I-E-K9

*spamApTask7: May 22 19:42:36.319: f4:1f:c2:32:fd:40 Discovery Response sent to 10.70.1.11:23605

*osapiBsnTimer: May 22 19:42:37.615: bc:16:65:95:c3:37 Wait join timer expired for connection 10.70.1.11:23604
*spamApTask6: May 22 19:42:37.615: bc:16:65:95:c3:37 Disconnecting due to a wait join timer expiry event for (10.70.1.11:23604) server details (10.70.1.6:5246)

*spamApTask6: May 22 19:42:37.615: f4:1f:c2:32:fd:40 Found DTLS connection 0x8bc8820, disconnecting it
*spamApTask6: May 22 19:42:37.616: bc:16:65:95:c3:37 Deleting AP entry 10.70.1.11:23604 from temporary database.
*spamApTask6: May 22 19:42:37.616: f4:1f:c2:32:fd:40 DTLS connection closed event receivedserver (10.70.1.6/5246) client (10.70.1.11/23604)
*spamApTask6: May 22 19:42:37.616: f4:1f:c2:32:fd:40 No entry exists for AP (10.70.1.11/23604)
*spamApTask6: May 22 19:42:37.616: f4:1f:c2:32:fd:40 No AP entry exist in temporary database for 10.70.1.11:23604
*spamApTask7: May 22 19:42:46.317: bc:16:65:95:c3:37 DTLS connection not found, creating new connection for 10:70:1:11 (23605) 10:70:1:6 (5246)

*spamApTask7: May 22 19:42:46.550: bc:16:65:95:c3:37 DTLS Session established server (10.70.1.6:5246), client (10.70.1.11:23605)
*spamApTask7: May 22 19:42:46.550: bc:16:65:95:c3:37 Starting wait join timer for AP: 10.70.1.11:23605

*spamApTask7: May 22 19:42:46.552: f4:1f:c2:32:fd:40 Join Request from 10.70.1.11:23605

*spamApTask7: May 22 19:42:46.552: update ap status:00:00:00:00:00:00 ,index:10

*spamApTask7: May 22 19:42:46.552: Unable to find deleted AP 00:00:00:00:00:00
*spamApTask7: May 22 19:42:46.552: f4:1f:c2:32:fd:40 Failed to allocate database entry for AP 10.70.1.11:23605

*spamApTask7: May 22 19:42:46.552: f4:1f:c2:32:fd:40 Failed to add database entry for 10.70.1.11:23605

*spamApTask7: May 22 19:42:46.552: f4:1f:c2:32:fd:40 Join Request failed!

*spamApTask7: May 22 19:42:46.552: f4:1f:c2:32:fd:40 State machine handler: Failed to process msg type = 3 state = 0 from 10.70.1.11:23605

*spamApTask7: May 22 19:42:46.552: f4:1f:c2:32:fd:40 Failed to parse CAPWAP packet from 10.70.1.11:23605

*spamApTask7: May 22 19:42:51.549: f4:1f:c2:32:fd:40 Join Request from 10.70.1.11:23605

*spamApTask7: May 22 19:42:51.549: update ap status:00:00:00:00:00:00 ,index:11

*spamApTask7: May 22 19:42:51.549: Unable to find deleted AP 00:00:00:00:00:00
*spamApTask7: May 22 19:42:51.549: f4:1f:c2:32:fd:40 Failed to allocate database entry for AP 10.70.1.11:23605

*spamApTask7: May 22 19:42:51.549: f4:1f:c2:32:fd:40 Failed to add database entry for 10.70.1.11:23605

*spamApTask7: May 22 19:42:51.549: f4:1f:c2:32:fd:40 Join Request failed!

*spamApTask7: May 22 19:42:51.549: f4:1f:c2:32:fd:40 State machine handler: Failed to process msg type = 3 state = 0 from 10.70.1.11:23605

*spamApTask7: May 22 19:42:51.549: f4:1f:c2:32:fd:40 Failed to parse CAPWAP packet from 10.70.1.11:23605

*spamApTask6: May 22 19:43:46.429: f4:1f:c2:32:fd:40 Discovery Request from 10.70.1.11:23604

*spamApTask6: May 22 19:43:46.429: f4:1f:c2:32:fd:40 ApModel: AIR-CAP2602I-E-K9

*spamApTask6: May 22 19:43:46.429: f4:1f:c2:32:fd:40 Join Priority Processing status = 0, Incoming Ap's Priority 1, MaxLrads = 200, joined Aps =0
*spamApTask6: May 22 19:43:46.429: apModel: AIR-CAP2602I-E-K9

*spamApTask6: May 22 19:43:46.429: apType = 27 apModel: AIR-CAP2602I-E-K9

*spamApTask6: May 22 19:43:46.429: apType: Ox1b bundleApImageVer: 8.2.166.0
*spamApTask6: May 22 19:43:46.429: version:8 release:2 maint:166 build:0
*spamApTask6: May 22 19:43:46.429: f4:1f:c2:32:fd:40 Discovery Response sent to 10.70.1.11 port 23604

*spamApTask6: May 22 19:43:46.429: f4:1f:c2:32:fd:40 Discovery Response sent to 10.70.1.11:23604

*spamApTask6: May 22 19:43:46.430: f4:1f:c2:32:fd:40 Discovery Request from 10.70.1.11:23604

*spamApTask6: May 22 19:43:46.430: f4:1f:c2:32:fd:40 ApModel: AIR-CAP2602I-E-K9

*spamApTask6: May 22 19:43:46.430: f4:1f:c2:32:fd:40 Join Priority Processing status = 0, Incoming Ap's Priority 1, MaxLrads = 200, joined Aps =0
*spamApTask6: May 22 19:43:46.430: apModel: AIR-CAP2602I-E-K9

*spamApTask6: May 22 19:43:46.430: apType = 27 apModel: AIR-CAP2602I-E-K9

*spamApTask6: May 22 19:43:46.430: apType: Ox1b bundleApImageVer: 8.2.166.0
*spamApTask6: May 22 19:43:46.430: version:8 release:2 maint:166 build:0
*spamApTask6: May 22 19:43:46.430: f4:1f:c2:32:fd:40 Discovery Response sent to 10.70.1.11 port 23604

*spamApTask6: May 22 19:43:46.430: f4:1f:c2:32:fd:40 Discovery Response sent to 10.70.1.11:23604

*osapiBsnTimer: May 22 19:43:47.587: bc:16:65:95:c3:37 Wait join timer expired for connection 10.70.1.11:23605
*spamApTask7: May 22 19:43:47.587: bc:16:65:95:c3:37 Disconnecting due to a wait join timer expiry event for (10.70.1.11:23605) server details (10.70.1.6:5246)

*spamApTask7: May 22 19:43:47.587: f4:1f:c2:32:fd:40 Found DTLS connection 0x8bc8a70, disconnecting it
*spamApTask7: May 22 19:43:47.587: bc:16:65:95:c3:37 Deleting AP entry 10.70.1.11:23605 from temporary database.
*spamApTask7: May 22 19:43:47.587: f4:1f:c2:32:fd:40 DTLS connection closed event receivedserver (10.70.1.6/5246) client (10.70.1.11/23605)
*spamApTask7: May 22 19:43:47.587: f4:1f:c2:32:fd:40 No entry exists for AP (10.70.1.11/23605)
*spamApTask7: May 22 19:43:47.587: f4:1f:c2:32:fd:40 No AP entry exist in temporary database for 10.70.1.11:23605
*spamApTask6: May 22 19:43:56.427: bc:16:65:95:c3:37 DTLS connection not found, creating new connection for 10:70:1:11 (23604) 10:70:1:6 (5246)

*spamApTask6: May 22 19:43:56.661: bc:16:65:95:c3:37 DTLS Session established server (10.70.1.6:5246), client (10.70.1.11:23604)
*spamApTask6: May 22 19:43:56.661: bc:16:65:95:c3:37 Starting wait join timer for AP: 10.70.1.11:23604

*spamApTask6: May 22 19:43:56.662: f4:1f:c2:32:fd:40 Join Request from 10.70.1.11:23604

*spamApTask6: May 22 19:43:56.663: update ap status:00:00:00:00:00:00 ,index:12

*spamApTask6: May 22 19:43:56.663: Unable to find deleted AP 00:00:00:00:00:00
*spamApTask6: May 22 19:43:56.663: f4:1f:c2:32:fd:40 Failed to allocate database entry for AP 10.70.1.11:23604

*spamApTask6: May 22 19:43:56.663: f4:1f:c2:32:fd:40 Failed to add database entry for 10.70.1.11:23604

*spamApTask6: May 22 19:43:56.663: f4:1f:c2:32:fd:40 Join Request failed!

*spamApTask6: May 22 19:43:56.663: f4:1f:c2:32:fd:40 State machine handler: Failed to process msg type = 3 state = 0 from 10.70.1.11:23604

*spamApTask6: May 22 19:43:56.663: f4:1f:c2:32:fd:40 Failed to parse CAPWAP packet from 10.70.1.11:23604

*spamApTask6: May 22 19:44:01.659: f4:1f:c2:32:fd:40 Join Request from 10.70.1.11:23604

*spamApTask6: May 22 19:44:01.659: update ap status:00:00:00:00:00:00 ,index:13

*spamApTask6: May 22 19:44:01.659: Unable to find deleted AP 00:00:00:00:00:00
*spamApTask6: May 22 19:44:01.659: f4:1f:c2:32:fd:40 Failed to allocate database entry for AP 10.70.1.11:23604

*spamApTask6: May 22 19:44:01.659: f4:1f:c2:32:fd:40 Failed to add database entry for 10.70.1.11:23604

*spamApTask6: May 22 19:44:01.659: f4:1f:c2:32:fd:40 Join Request failed!

*spamApTask6: May 22 19:44:01.659: f4:1f:c2:32:fd:40 State machine handler: Failed to process msg type = 3 state = 0 from 10.70.1.11:23604

*spamApTask6: May 22 19:44:01.659: f4:1f:c2:32:fd:40 Failed to parse CAPWAP packet from 10.70.1.11:23604

*spamApTask7: May 22 19:44:56.544: f4:1f:c2:32:fd:40 Discovery Request from 10.70.1.11:23605

*spamApTask7: May 22 19:44:56.544: f4:1f:c2:32:fd:40 ApModel: AIR-CAP2602I-E-K9

*spamApTask7: May 22 19:44:56.544: f4:1f:c2:32:fd:40 Join Priority Processing status = 0, Incoming Ap's Priority 1, MaxLrads = 200, joined Aps =0
*spamApTask7: May 22 19:44:56.544: apModel: AIR-CAP2602I-E-K9

*spamApTask7: May 22 19:44:56.544: apType = 27 apModel: AIR-CAP2602I-E-K9

*spamApTask7: May 22 19:44:56.544: apType: Ox1b bundleApImageVer: 8.2.166.0
*spamApTask7: May 22 19:44:56.544: version:8 release:2 maint:166 build:0
*spamApTask7: May 22 19:44:56.544: f4:1f:c2:32:fd:40 Discovery Response sent to 10.70.1.11 port 23605

*spamApTask7: May 22 19:44:56.544: f4:1f:c2:32:fd:40 Discovery Response sent to 10.70.1.11:23605

*spamApTask7: May 22 19:44:56.545: f4:1f:c2:32:fd:40 Discovery Request from 10.70.1.11:23605

*spamApTask7: May 22 19:44:56.545: f4:1f:c2:32:fd:40 ApModel: AIR-CAP2602I-E-K9

*spamApTask7: May 22 19:44:56.545: f4:1f:c2:32:fd:40 Join Priority Processing status = 0, Incoming Ap's Priority 1, MaxLrads = 200, joined Aps =0
*spamApTask7: May 22 19:44:56.545: apModel: AIR-CAP2602I-E-K9

*spamApTask7: May 22 19:44:56.545: apType = 27 apModel: AIR-CAP2602I-E-K9

*spamApTask7: May 22 19:44:56.545: apType: Ox1b bundleApImageVer: 8.2.166.0
*spamApTask7: May 22 19:44:56.545: version:8 release:2 maint:166 build:0
*spamApTask7: May 22 19:44:56.545: f4:1f:c2:32:fd:40 Discovery Response sent to 10.70.1.11 port 23605

*spamApTask7: May 22 19:44:56.545: f4:1f:c2:32:fd:40 Discovery Response sent to 10.70.1.11:23605

*osapiBsnTimer: May 22 19:44:57.763: bc:16:65:95:c3:37 Wait join timer expired for connection 10.70.1.11:23604
*spamApTask6: May 22 19:44:57.763: bc:16:65:95:c3:37 Disconnecting due to a wait join timer expiry event for (10.70.1.11:23604) server details (10.70.1.6:5246)

*spamApTask6: May 22 19:44:57.763: f4:1f:c2:32:fd:40 Found DTLS connection 0x8bc8cc0, disconnecting it
*spamApTask6: May 22 19:44:57.763: bc:16:65:95:c3:37 Deleting AP entry 10.70.1.11:23604 from temporary database.
*spamApTask6: May 22 19:44:57.763: f4:1f:c2:32:fd:40 DTLS connection closed event receivedserver (10.70.1.6/5246) client (10.70.1.11/23604)
*spamApTask6: May 22 19:44:57.763: f4:1f:c2:32:fd:40 No entry exists for AP (10.70.1.11/23604)
*spamApTask6: May 22 19:44:57.763: f4:1f:c2:32:fd:40 No AP entry exist in temporary database for 10.70.1.11:23604
*spamApTask7: May 22 19:45:06.542: bc:16:65:95:c3:37 DTLS connection not found, creating new connection for 10:70:1:11 (23605) 10:70:1:6 (5246)

*spamApTask7: May 22 19:45:06.774: bc:16:65:95:c3:37 DTLS Session established server (10.70.1.6:5246), client (10.70.1.11:23605)
*spamApTask7: May 22 19:45:06.775: bc:16:65:95:c3:37 Starting wait join timer for AP: 10.70.1.11:23605

*spamApTask7: May 22 19:45:06.776: f4:1f:c2:32:fd:40 Join Request from 10.70.1.11:23605

*spamApTask7: May 22 19:45:06.776: update ap status:00:00:00:00:00:00 ,index:14

*spamApTask7: May 22 19:45:06.776: Unable to find deleted AP 00:00:00:00:00:00
*spamApTask7: May 22 19:45:06.776: f4:1f:c2:32:fd:40 Failed to allocate database entry for AP 10.70.1.11:23605

*spamApTask7: May 22 19:45:06.776: f4:1f:c2:32:fd:40 Failed to add database entry for 10.70.1.11:23605

*spamApTask7: May 22 19:45:06.776: f4:1f:c2:32:fd:40 Join Request failed!

*spamApTask7: May 22 19:45:06.776: f4:1f:c2:32:fd:40 State machine handler: Failed to process msg type = 3 state = 0 from 10.70.1.11:23605

*spamApTask7: May 22 19:45:06.776: f4:1f:c2:32:fd:40 Failed to parse CAPWAP packet from 10.70.1.11:23605

*spamApTask7: May 22 19:45:11.774: f4:1f:c2:32:fd:40 Join Request from 10.70.1.11:23605

*spamApTask7: May 22 19:45:11.774: update ap status:00:00:00:00:00:00 ,index:15

*spamApTask7: May 22 19:45:11.774: Unable to find deleted AP 00:00:00:00:00:00
*spamApTask7: May 22 19:45:11.774: f4:1f:c2:32:fd:40 Failed to allocate database entry for AP 10.70.1.11:23605

*spamApTask7: May 22 19:45:11.774: f4:1f:c2:32:fd:40 Failed to add database entry for 10.70.1.11:23605

*spamApTask7: May 22 19:45:11.774: f4:1f:c2:32:fd:40 Join Request failed!

*spamApTask7: May 22 19:45:11.774: f4:1f:c2:32:fd:40 State machine handler: Failed to process msg type = 3 state = 0 from 10.70.1.11:23605

*spamApTask7: May 22 19:45:11.774: f4:1f:c2:32:fd:40 Failed to parse CAPWAP packet from 10.70.1.11:23605

*spamApTask6: May 22 19:46:06.654: f4:1f:c2:32:fd:40 Discovery Request from 10.70.1.11:23604

*spamApTask6: May 22 19:46:06.654: f4:1f:c2:32:fd:40 ApModel: AIR-CAP2602I-E-K9

*spamApTask6: May 22 19:46:06.654: f4:1f:c2:32:fd:40 Join Priority Processing status = 0, Incoming Ap's Priority 1, MaxLrads = 200, joined Aps =0
*spamApTask6: May 22 19:46:06.654: apModel: AIR-CAP2602I-E-K9

*spamApTask6: May 22 19:46:06.654: apType = 27 apModel: AIR-CAP2602I-E-K9

*spamApTask6: May 22 19:46:06.654: apType: Ox1b bundleApImageVer: 8.2.166.0
*spamApTask6: May 22 19:46:06.654: version:8 release:2 maint:166 build:0
*spamApTask6: May 22 19:46:06.654: f4:1f:c2:32:fd:40 Discovery Response sent to 10.70.1.11 port 23604

*spamApTask6: May 22 19:46:06.654: f4:1f:c2:32:fd:40 Discovery Response sent to 10.70.1.11:23604

*spamApTask6: May 22 19:46:06.654: f4:1f:c2:32:fd:40 Discovery Request from 10.70.1.11:23604

*spamApTask6: May 22 19:46:06.654: f4:1f:c2:32:fd:40 ApModel: AIR-CAP2602I-E-K9

*spamApTask6: May 22 19:46:06.654: apType = 27 apModel: AIR-CAP2602I-E-K9

*spamApTask6: May 22 19:46:06.654: apType: Ox1b bundleApImageVer: 8.2.166.0
*spamApTask6: May 22 19:46:06.654: version:8 release:2 maint:166 build:0
*spamApTask6: May 22 19:46:06.655: f4:1f:c2:32:fd:40 Discovery Response sent to 10.70.1.11 port 23604

*spamApTask6: May 22 19:46:06.655: f4:1f:c2:32:fd:40 Discovery Response sent to 10.70.1.11:23604

*osapiBsnTimer: May 22 19:46:07.938: bc:16:65:95:c3:37 Wait join timer expired for connection 10.70.1.11:23605
*spamApTask7: May 22 19:46:07.938: bc:16:65:95:c3:37 Disconnecting due to a wait join timer expiry event for (10.70.1.11:23605) server details (10.70.1.6:5246)

*spamApTask7: May 22 19:46:07.938: f4:1f:c2:32:fd:40 Found DTLS connection 0x8bc8f10, disconnecting it
*spamApTask7: May 22 19:46:07.939: bc:16:65:95:c3:37 Deleting AP entry 10.70.1.11:23605 from temporary database.
*spamApTask7: May 22 19:46:07.939: f4:1f:c2:32:fd:40 DTLS connection closed event receivedserver (10.70.1.6/5246) client (10.70.1.11/23605)
*spamApTask7: May 22 19:46:07.939: f4:1f:c2:32:fd:40 No entry exists for AP (10.70.1.11/23605)
deb*spamApTask7: May 22 19:46:07.939: f4:1f:c2:32:fd:40 No AP entry exist in temporary database for 10.70.1.11:23605
*spamApTask6: May 22 19:46:16.652: bc:16:65:95:c3:37 DTLS connection not found, creating new connection for 10:70:1:11 (23604) 10:70:1:6 (5246)

*spamApTask6: May 22 19:46:16.885: bc:16:65:95:c3:37 DTLS Session established server (10.70.1.6:5246), client (10.70.1.11:23604)
*spamApTask6: May 22 19:46:16.885: bc:16:65:95:c3:37 Starting wait join timer for AP: 10.70.1.11:23604

*spamApTask6: May 22 19:46:16.887: f4:1f:c2:32:fd:40 Join Request from 10.70.1.11:23604

*spamApTask6: May 22 19:46:16.887: update ap status:00:00:00:00:00:00 ,index:16

*spamApTask6: May 22 19:46:16.887: Unable to find deleted AP 00:00:00:00:00:00
*spamApTask6: May 22 19:46:16.887: f4:1f:c2:32:fd:40 Failed to allocate database entry for AP 10.70.1.11:23604

*spamApTask6: May 22 19:46:16.887: f4:1f:c2:32:fd:40 Failed to add database entry for 10.70.1.11:23604

*spamApTask6: May 22 19:46:16.887: f4:1f:c2:32:fd:40 Join Request failed!

*spamApTask6: May 22 19:46:16.887: f4:1f:c2:32:fd:40 State machine handler: Failed to process msg type = 3 state = 0 from 10.70.1.11:23604

*spamApTask6: May 22 19:46:16.887: f4:1f:c2:32:fd:40 Failed to parse CAPWAP packet from 10.70.1.11:23604

de*spamApTask6: May 22 19:46:21.884: f4:1f:c2:32:fd:40 Join Request from 10.70.1.11:23604

*spamApTask6: May 22 19:46:21.884: update ap status:00:00:00:00:00:00 ,index:17

*spamApTask6: May 22 19:46:21.884: Unable to find deleted AP 00:00:00:00:00:00
*spamApTask6: May 22 19:46:21.884: f4:1f:c2:32:fd:40 Failed to allocate database entry for AP 10.70.1.11:23604

*spamApTask6: May 22 19:46:21.884: f4:1f:c2:32:fd:40 Failed to add database entry for 10.70.1.11:23604

*spamApTask6: May 22 19:46:21.884: f4:1f:c2:32:fd:40 Join Request failed!

*spamApTask6: May 22 19:46:21.884: f4:1f:c2:32:fd:40 State machine handler: Failed to process msg type = 3 state = 0 from 10.70.1.11:23604

*spamApTask6: May 22 19:46:21.884: f4:1f:c2:32:fd:40 Failed to parse CAPWAP packet from 10.70.1.11:23604

Incorrect input! Use 'debug capwap [events/errors/info/detail] [enable/disable]

(Cisco Controller) >debug disable-all

Thanks Bol

Re: AP stuck in Join Request, VWLC

Rasika Nayanajith — Wed, 22 May 2019 17:09:46 GMT

Pls post "show license summary" & "show auth-list" output as well.

Rasika

Re: AP stuck in Join Request, VWLC

BolaOlushola1436 — Wed, 22 May 2019 17:19:29 GMT

Hi Rasika,

pls see below

(Cisco Controller) >show license summary

Feature name: ap_count
License type: Evaluation
License Eula: Not Accepted
Evaluation total period: 12 week s 6 days
License state: Active, Not-In-Use
RTU License Count: 200

(Cisco Controller) >

(Cisco Controller) >
(Cisco Controller) >
(Cisco Controller) >
(Cisco Controller) >
(Cisco Controller) >
(Cisco Controller) >show license summary

Feature name: ap_count
License type: Evaluation
License Eula: Not Accepted
Evaluation total period: 12 weeks 6 days
License state: Active, Not-In-Use
RTU License Count: 200

(Cisco Controller) >show auth-list ?

(Cisco Controller) >show auth-list

Authorize MIC APs against Auth-list or AAA ...... disabled
Authorize LSC APs against Auth-List ............. disabled
APs Allowed to Join
AP with Manufacturing Installed Certificate.... yes
AP with Self-Signed Certificate................ yes
AP with Locally Significant Certificate........ no

Mac Addr Cert Type Key Hash
----------------------- ---------- ------------------------------------------
bc:16:65:95:c3:37 SSC 5ef1d1d9ea4ede422c008800b66b6b8a42465ed3

(Cisco Controller) >

Thanks

Bol

Re: AP stuck in Join Request, VWLC

Rasika Nayanajith — Wed, 22 May 2019 17:51:14 GMT

I believe this could be the issue

License Eula: Not Accepted

If you go to "Management > Licenses " add AP count & hit "Set count" button.

Then it should prompt you to accept EULA agreement. Then test it again & see

HTH

Rasika

*** Pls rate all useful responses ***

Re: AP stuck in Join Request, VWLC

BolaOlushola1436 — Wed, 22 May 2019 19:21:47 GMT

Thanks it is working now. the AP has registered. Thanks so much I noticed this strange behavior when i created a test SSID, it woldn't broadcast the SSID And everyhing seem fine Can you help. I really appreciate your support Bol

Re: AP stuck in Join Request, VWLC

Rasika Nayanajith — Wed, 22 May 2019 19:58:00 GMT

Glad to hear

You need to change AP mode to FlexConnect in order to advertise SSIDs as only that mode support in vWLC

Regards

Rasika

Re: AP stuck in Join Request, VWLC

BolaOlushola1436 — Thu, 23 May 2019 08:23:27 GMT

you are the best. Thanks a billion times

Re: AP stuck in Join Request, VWLC

Rasika Nayanajith — Thu, 23 May 2019 09:03:03 GMT

Good news indeed. Thanks for rating our responses as well.

Re: AP stuck in Join Request, VWLC

martindickinson — Wed, 05 Aug 2020 16:23:58 GMT

Legend... many thanks 🙂

Re: AP stuck in Join Request, VWLC

pavank2 — Tue, 04 May 2021 07:20:45 GMT

thank you so much, had the same issue on 3702i, joined perfectly now with my vWLC, again thank you.

Re: AP stuck in Join Request, VWLC

godwin_a — Sat, 04 Dec 2021 15:04:20 GMT

Hi Rasika,

I have an identical problem with AIR-AP2802I-E-K9 joining a 5520 controller running on 8.5.135.

This is after multiple AP reboots.

I would appreciate any input.