topic Re: WLC issue with licensing in Wireless

WLC issue with licensing

Demandonio — Mon, 05 Jul 2021 17:22:19 GMT

Hi all,

I'm having a big problem with a WLC. There were 42 licenses. I uploaded 8 new ones but, after restarting the wlc, the count is still 42.

Via CLI i did the command "show license in-use" and no result came out, nor the 42 licenses!

If i go via web on the licenses, on the field "base" i see type "permanent", count "NA", Status "Active, Not in use".

I have to solve this issue before monday. Can someone help me?

Did it happen to somebody too?

Thank you in advance!

Re: WLC issue with licensing

RaffyLindogan — Sat, 11 May 2019 01:06:12 GMT

Hi mate,

What model of WLC do you have?

Did you specifically get an adder license?

Cause i think those only come from 25, 50, 100 etc..

Cheers,

Raffy

Re: WLC issue with licensing

Demandonio — Sat, 11 May 2019 09:48:25 GMT

Hi Raffy,

I forgot the model. Its a AIR-CT2504-K9 and yes, those are adder licenses.

Any suggestions?

thanks

Re: WLC issue with licensing

RaffyLindogan — Sat, 11 May 2019 11:18:18 GMT

Hi mate,

can you open the .lic file on notepad and see if it has the count.

when you installed the license, did you accept the eula before reboot?

cheers,

Raffy

Re: WLC issue with licensing

Demandonio — Sat, 11 May 2019 11:56:30 GMT

I'm kinda sure I accepted EULA.

I opened the lic file but i didnt see anything about the number of licenses that lic file would provide to that wlc, just the "base ap-count" type, the model and the serial number of the WLC.

Should it have been different?

I deleted the licenses I putted in the past, so I cant compare it 😕

Thank you for supporting me

Re: WLC issue with licensing

Demandonio — Sat, 11 May 2019 12:01:07 GMT

Oh wait, I opened it with notepad++ (before I opened it with "nano" on the tftp server :P) and I see the licenses should become 45 with the first, then 50 with the other file.

Maybe should I put them one by one?

Dunno! I hope this can fix it!! I'll try in 2 hours, and I'll keep you updated!

Re: WLC issue with licensing

RaffyLindogan — Sat, 11 May 2019 13:29:09 GMT

Hi mate,

No worries 😊
Yeah, It should have the AP count. You can export your existing license and compare the difference. Or you can regenerate this license if you have the PAK file.
And reinstall it from there.

Cheers,

Raffy

Re: WLC issue with licensing

Demandonio — Sat, 11 May 2019 13:55:45 GMT

Did it, now the count is 50 wowooo.

Thank you a lot for your suggestions mate!

Re: WLC issue with licensing

RaffyLindogan — Sun, 12 May 2019 00:14:04 GMT

Hi mate,

Is it working now?

happy to hear that.

Well done! 😊

Cheers,

Raffu