topic Re: Aironet 1815i AP configured as Mobility Express keep on rebooting in Wireless

Aironet 1815i AP configured as Mobility Express keep on rebooting

ibrahim.imad — Mon, 05 Jul 2021 16:16:45 GMT

Hello,

I have 4 1815i access points configured as ME capable, all except the one elected as WLC are rebooting randomly, the port on the switch (2960x PoE+) is flapping down and up at the same time the AP will disappear from the list of access points registered on the controller.

AP version (ME 8.8.100), the switch is also upgraded to a recommended version.

Thank you

Elie

Re: Aironet 1815i AP configured as Mobility Express keep on rebooting

Sandeep Choudhary — Wed, 10 Oct 2018 04:47:04 GMT

Can you check the logs from AP console? I want to know the exact error except PoE issue!!!

Regards

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Re: Aironet 1815i AP configured as Mobility Express keep on rebooting

Leo Laohoo — Wed, 10 Oct 2018 06:09:12 GMT

Console into the AP and post the output to the command "sh version".

Re: Aironet 1815i AP configured as Mobility Express keep on rebooting

elanie — Wed, 10 Oct 2018 07:32:12 GMT

Beginning Release 8.4, Cisco Mobility Express backings up to 100 Access Points. I have bought a Cisco Aironet 1815i WAPs with the Mobility Express option installed. However, it appears that it is still in Lightweight Mode trying to contact a controller (lights burning through every one of the hues). After setting up IP in the CLI, everything proceeded as it should. Another than it, If you're rendering for MS office 365 support then follow the link MS Office 365 Support. You will get an additional help on how to setup MS office.

Re: Aironet 1815i AP configured as Mobility Express keep on rebooting

ibrahim.imad — Thu, 11 Oct 2018 10:01:36 GMT

Hello,

I tried to connect these accesss points to another cisco switch (2960 24-PC-L PoE)

The APs remain up and dont go down and up again as on the other switch, it seems there is a problem with this type of switch.

Is there any compatibility issue with the 1815i access points and the 2960x PoE+ switches ?

Thank you

Re: Aironet 1815i AP configured as Mobility Express keep on rebooting

Leo Laohoo — Thu, 11 Oct 2018 10:15:33 GMT

There is no compatibility issue.
Please post the complete output to the AP command "sh version".

Re: Aironet 1815i AP configured as Mobility Express keep on rebooting

gstocking — Wed, 05 Dec 2018 18:59:04 GMT

I to am having this issue. I have only 5 1815i AP's deployed. The "controller" and another AP that are both plugged into the primary switch (HP 1950-24G POE Switch) are not a problem. My remote AP's are the issue. They are connected to a couple of DELL PowerConnect 5524P switches. Does anyone know if the 1815i will work with the 5524 switches. They seem to work OK when UP but just hang up and restart randomly. All the Ap's are running v8.8.100 firmware.

Re: Aironet 1815i AP configured as Mobility Express keep on rebooting

lamodey01 — Thu, 29 Oct 2020 14:34:00 GMT

i'm have excactly this trouble too. Should I start a new thread or share here my Console logs?

Thanks in advance!

Re: Aironet 1815i AP configured as Mobility Express keep on rebooting

patoberli — Thu, 29 Oct 2020 15:52:42 GMT

New thread please and also include information like how it's connected, software versions, ...