topic Double check the html code. in Wireless

Internal Logout page overriding Custom logout.html Page

ittechk4u1 — Mon, 05 Jul 2021 12:47:05 GMT

Hello Experts,

I downloaded the Cisco sample custom page on Cisco WLC, but still I see that internal logout page is coming up.

Login Page and Login Failure page is working but Logout page is showing from internal webauth!!!! Means Internal Logout is taking precedence over custom logout page...Why?

Thanks in Advance!

Hi,

mustehsan — Fri, 09 Sep 2016 15:22:57 GMT

Hi,

Try this command

config custom-web logout-popup disable

I have never had an issue

Scott Fella — Fri, 09 Sep 2016 15:30:31 GMT

I have never had an issue with custom pages, but the logout doesn't appear on many new devices, so entering the command mustehsan mentioned would work.

-Scott

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Yes, I used this command but

ittechk4u1 — Mon, 12 Sep 2016 11:59:14 GMT

Yes, I used this command but still its showing the internal logout page.

Thanks

Double check the html code.

Scott Fella — Mon, 12 Sep 2016 13:05:28 GMT

Double check the html code. Also move the logout to the failed and see if you see the failed. That would also fell you if the html code is the issue.

-Scott

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If i move the logout page to

ittechk4u1 — Mon, 12 Sep 2016 13:19:26 GMT

If i move the logout page to Login Failure Page then its working means it showing the correct web page.

Regards

Yes. So if the logout page is

Scott Fella — Mon, 12 Sep 2016 13:22:17 GMT

Yes. So if the logout page is moved to the failed and you attempt to connect with bad credentials, you should see the logout page. Then we know the code is okay. I would check the .tar file you uploaded to make sure the logout file is there in case this test didn't work.

-Scott

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Hi Scott,

ittechk4u1 — Mon, 12 Sep 2016 13:26:03 GMT

Hi Scott,

Once I moved the logout page to Failed and entered wrong password in webpage then I saw the correct custom logout page. Means html Code is correct.

Thanks

Then it's most likely a bug

Scott Fella — Mon, 12 Sep 2016 13:28:20 GMT

Then it's most likely a bug on the code. Either try a different code or open up a tac case so they can file a bug id if one doesn't exist and or tell you what code you can try. Nothing more you can do here.

-Scott

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HI Scott,

ittechk4u1 — Wed, 14 Sep 2016 06:02:48 GMT

HI Scott,

I tried with 8.0.121.0 and 8.0.133.0 SW version but still the same error, I suspect its something wrong with my html page....

Could you please check my html page, if its correct or i am doing something wrong.

Thanks

Let me check it later today.

Scott Fella — Wed, 14 Sep 2016 13:05:09 GMT

Let me check it later today.

-Scott

Thank you Scott :)

ittechk4u1 — Thu, 15 Sep 2016 06:50:13 GMT

Thank you Scott 🙂

I tested it with 8.0.140.0

Sandeep Choudhary — Tue, 14 Feb 2017 08:55:47 GMT

I tested it with 8.0.140.0 and it working.

But make sure that you change this in logout.html page.

instead use this:

Regards

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It worked for me with same

ittechk4u1 — Tue, 14 Feb 2017 13:54:13 GMT

It worked for me with same version. Thanks