topic Re: Reauthentication Issue in Wireless https://community.cisco.com/t5/wireless/reauthentication-issue/m-p/2409246#M210063 <HTML><HEAD></HEAD><BODY><P>Prasan,<BR /><BR />Can you post your show WLAN <WLAN id=""> is the issues with all clients of have you been able to isolate it to a specific device, certain AP or site, or radio band?<BR /><BR />Sent from Cisco Technical Support iPhone App</WLAN></P></BODY></HTML> Thu, 23 Jan 2014 10:23:21 GMT Scott Fella 2014-01-23T10:23:21Z Reauthentication Issue https://community.cisco.com/t5/wireless/reauthentication-issue/m-p/2409244#M210061 <P>Hello,</P><P></P><P>We have our controller 5508 running with 7.5 firmware. But now we face user just getting disconnected and asking for reauthentication regardless of any timer settings. It creates lot of issues. When at 7.4 there was no issue. </P><P></P><P></P><P>My Session timer is 36000 and idle timer is 18000 </P><P></P><P>But still every 20-30 minutes we have to reauthenticate. Strange !!</P><P></P><P>Any help ...</P> Mon, 05 Jul 2021 07:01:59 GMT https://community.cisco.com/t5/wireless/reauthentication-issue/m-p/2409244#M210061 Prasan Venky 2021-07-05T07:01:59Z Reauthentication Issue https://community.cisco.com/t5/wireless/reauthentication-issue/m-p/2409245#M210062 <HTML><HEAD></HEAD><BODY><P>can you paste the logs.....</P><P></P><P>debug client <MAC address=""></MAC></P><P></P><P></P><P>Regards</P></BODY></HTML> Thu, 23 Jan 2014 09:36:59 GMT https://community.cisco.com/t5/wireless/reauthentication-issue/m-p/2409245#M210062 Sandeep Choudhary 2014-01-23T09:36:59Z Re: Reauthentication Issue https://community.cisco.com/t5/wireless/reauthentication-issue/m-p/2409246#M210063 <HTML><HEAD></HEAD><BODY><P>Prasan,<BR /><BR />Can you post your show WLAN <WLAN id=""> is the issues with all clients of have you been able to isolate it to a specific device, certain AP or site, or radio band?<BR /><BR />Sent from Cisco Technical Support iPhone App</WLAN></P></BODY></HTML> Thu, 23 Jan 2014 10:23:21 GMT https://community.cisco.com/t5/wireless/reauthentication-issue/m-p/2409246#M210063 Scott Fella 2014-01-23T10:23:21Z Re: Reauthentication Issue https://community.cisco.com/t5/wireless/reauthentication-issue/m-p/2409247#M210064 <HTML><HEAD></HEAD><BODY><P>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Here is the debug logs .(IP's changed for security)</P><P></P><P>We have foreign- anchor setup.</P></BODY></HTML> Thu, 23 Jan 2014 10:49:42 GMT https://community.cisco.com/t5/wireless/reauthentication-issue/m-p/2409247#M210064 Prasan Venky 2014-01-23T10:49:42Z Re: Reauthentication Issue https://community.cisco.com/t5/wireless/reauthentication-issue/m-p/2409248#M210065 <HTML><HEAD></HEAD><BODY><P>You have the session timer and the idle timer set on the anchor or foreign or both? For WebAuth, it should be on the anchor.<BR /><BR />Sent from Cisco Technical Support iPhone App</P></BODY></HTML> Thu, 23 Jan 2014 10:52:44 GMT https://community.cisco.com/t5/wireless/reauthentication-issue/m-p/2409248#M210065 Scott Fella 2014-01-23T10:52:44Z Re: Reauthentication Issue https://community.cisco.com/t5/wireless/reauthentication-issue/m-p/2409249#M210066 <HTML><HEAD></HEAD><BODY><P>Hi Scott,</P><P></P><P>Many of the mobile client are facing this issue. </P><P></P><P>certain AP or site - Site</P><P></P><P>Radio band - 802.11 an </P><P></P><P>I will attach show WLAN <ID> shortly ...</ID></P></BODY></HTML> Thu, 23 Jan 2014 10:53:08 GMT https://community.cisco.com/t5/wireless/reauthentication-issue/m-p/2409249#M210066 Prasan Venky 2014-01-23T10:53:08Z Re: Reauthentication Issue https://community.cisco.com/t5/wireless/reauthentication-issue/m-p/2409250#M210067 <HTML><HEAD></HEAD><BODY><P>Yeah.. We have set the same settings both the side.</P><P></P><P>Session timer is 36000 and idle timer is 18000</P></BODY></HTML> Thu, 23 Jan 2014 10:54:04 GMT https://community.cisco.com/t5/wireless/reauthentication-issue/m-p/2409250#M210067 Prasan Venky 2014-01-23T10:54:04Z Re: Reauthentication Issue https://community.cisco.com/t5/wireless/reauthentication-issue/m-p/2409251#M210068 <HTML><HEAD></HEAD><BODY><P>So the 2.4 ghz is fine? Only the 5ghz is the issue?<BR /><BR />Sent from Cisco Technical Support iPhone App</P></BODY></HTML> Thu, 23 Jan 2014 11:03:36 GMT https://community.cisco.com/t5/wireless/reauthentication-issue/m-p/2409251#M210068 Scott Fella 2014-01-23T11:03:36Z Re: Reauthentication Issue https://community.cisco.com/t5/wireless/reauthentication-issue/m-p/2409252#M210070 <HTML><HEAD></HEAD><BODY><P>Both ...Wrongly mentioned as an <SPAN __jive_emoticon_name="sad" __jive_macro_name="emoticon" class="jive_macro jive_emote" src="https://community.cisco.com/4.5.4/images/emoticons/sad.gif"></SPAN></P></BODY></HTML> Thu, 23 Jan 2014 11:24:51 GMT https://community.cisco.com/t5/wireless/reauthentication-issue/m-p/2409252#M210070 Prasan Venky 2014-01-23T11:24:51Z Reauthentication Issue https://community.cisco.com/t5/wireless/reauthentication-issue/m-p/2409253#M210072 <HTML><HEAD></HEAD><BODY><P>Post the show wlan <WLAN id=""> for both WLC's.&nbsp; Just want to verify the settings.</WLAN></P><P></P><P>Thanks, <BR /> <BR />Scott <BR /> <BR />Help out other by using the rating system and marking answered questions as "Answered"</P></BODY></HTML> Thu, 23 Jan 2014 11:31:42 GMT https://community.cisco.com/t5/wireless/reauthentication-issue/m-p/2409253#M210072 Scott Fella 2014-01-23T11:31:42Z