topic Re: 2504 v8.2.141.0 webauth issue on chrome (Android) in Wireless

2504 v8.2.141.0 webauth issue on chrome (Android)

rgmamaril — Mon, 05 Jul 2021 15:35:01 GMT

Hi All,

Would like to seek your assistance if you have encounter issue on local web authentication using Chrome on mobile. I already executed the following command below but still the issue persist.

config network secureweb cipher-option high enable

Thank you very much.

Rey John Mamaril.

Re: 2504 v8.2.141.0 webauth issue on chrome (Android)

patoberli — Wed, 02 May 2018 14:10:49 GMT

What is the issue you are facing?

Re: 2504 v8.2.141.0 webauth issue on chrome (Android)

rgmamaril — Thu, 03 May 2018 06:10:03 GMT

Hi Patoberli,

good day!

Thank you.

Rey John Mamaril.

Re: 2504 v8.2.141.0 webauth issue on chrome (Android)

patoberli — Thu, 03 May 2018 06:43:50 GMT

Have a look here: https://supportforums.cisco.com/t5/aaa-identity-and-nac/webauth-redirect-does-not-work-wlc-ise/td-p/2927920
Might be the same problem.

Re: 2504 v8.2.141.0 webauth issue on chrome (Android)

rgmamaril — Thu, 03 May 2018 08:42:24 GMT

Hi Patoberli.

Thank you for the information but the issue we encounter is only a local authentication on WLC using customized webpage (webauth bundle). It was working before and maybe the reason why it is not working now is maybe because of the chrome update. I am still looking for a documentation with regards to chrome update related to WLC web authentication.

Regards.

Re: 2504 v8.2.141.0 webauth issue on chrome (Android)

patoberli — Thu, 03 May 2018 09:11:25 GMT

Could be. What is the exact error message you get in Chrome? Do you maybe have a screenshot of the message?

Re: 2504 v8.2.141.0 webauth issue on chrome (Android)

rgmamaril — Thu, 03 May 2018 09:23:02 GMT

Hi Patoberli,

Please see attached error message from webauth. Thank you.

Re: 2504 v8.2.141.0 webauth issue on chrome (Android)

patoberli — Thu, 03 May 2018 09:38:32 GMT

Thanks.

Ok, first of all, change the ip address, 1.1.1.1 is by now an internet routable address, please use 10.100.1.1 (for example)

I can see that you don't use SSL (https), which is excluding possible certificate issues.

Can you access this site: http://1.1.1.1/login.html ?

If you install Firefox on the mobile phone, does it work with that?

Re: 2504 v8.2.141.0 webauth issue on chrome (Android)

rgmamaril — Thu, 03 May 2018 09:42:08 GMT

Hi Patoberli,

do you mean, should I change the virtual IP or manually keyin the ip on web browser?

Thank you.

Re: 2504 v8.2.141.0 webauth issue on chrome (Android)

patoberli — Thu, 03 May 2018 09:44:25 GMT

In a maintenance window you should change the virtual IP. But this will cause some interruptions.

Don't do this until the main problem with Chrome is solved.

Re: 2504 v8.2.141.0 webauth issue on chrome (Android)

rgmamaril — Thu, 03 May 2018 11:48:05 GMT

Hi Patoberli,

after configuration change, web auth didn't work at all. regards.

Re: 2504 v8.2.141.0 webauth issue on chrome (Android)

patoberli — Thu, 03 May 2018 12:15:16 GMT

Can you access this site: http://1.1.1.1/login.html ?
If you install Firefox on the mobile phone, does it work with that?

Re: 2504 v8.2.141.0 webauth issue on chrome (Android)

d.friday — Thu, 03 May 2018 14:07:20 GMT

you may be hitting bug id CSCvj17640

Re: 2504 v8.2.141.0 webauth issue on chrome (Android)

Wes Young — Fri, 04 May 2018 02:16:25 GMT

What is your issue exactly? Are you getting the "405 method not allowed" error?

Re: 2504 v8.2.141.0 webauth issue on chrome (Android)

Wes Young — Fri, 04 May 2018 02:20:00 GMT

If you are hitting bug id CSCvj17640 and seeing "405 method not allowed" please edit your login.html page to make sure your body tag contains the following:

<body onload="loadAction();>

You can keep whatever is already there but you need to add the onload statement. If you need help let me know and I will tell you what I did to resolve this issue with no outage.

v/r,

Wes

Re: 2504 v8.2.141.0 webauth issue on chrome (Android)

rgmamaril — Mon, 07 May 2018 03:53:34 GMT

Hi Wes Young

Please see attached error message for your reference.

Thank you.

Re: 2504 v8.2.141.0 webauth issue on chrome (Android)

rgmamaril — Fri, 11 May 2018 03:13:54 GMT

Hi Wes Young,

good day!

unfortunately client does no have the old webauth bundle. we we're not able to do the recommendation changing parameters on the file.

Thank you.

Re: 2504 v8.2.141.0 webauth issue on chrome (Android)

mario.jost — Tue, 15 May 2018 07:05:39 GMT

Hi Wes Young,

I saw your post with this solution in several support requests. I am facing the same problem with Android Devices, wich are using a Chrome or Firefox Browser. We receive the Error 405 on these Devices. But it works fine with IOS Devices.

I've already tried your solution with the Body-Tag

@Wes Young wrote:

If you are hitting bug id CSCvj17640 and seeing "405 method not allowed" please edit your login.html page to make sure your body tag contains the following:
<body onload="loadAction();>

, but with no success.

Do you have any other solution?

Thanks,

kind regards

Re: 2504 v8.2.141.0 webauth issue on chrome (Android)

ccg-security — Thu, 17 May 2018 09:19:55 GMT

Hi d.friday,

based on the bug ID current 2504 wlc version 8.2.141.0 is not affected. do you have any other work around to fix the issue? thank you in advance.

Re: 2504 v8.2.141.0 webauth issue on chrome (Android)

rgmamaril — Fri, 22 Jun 2018 05:24:17 GMT

Hi Mario, please see resolution below.

implementing Cisco WLC webauth, you may use the RFC 5737 (192.0.2.x /24) for the Virtual IP as recommended best practice moving forward.

The VIP 1.1.1.1 is NO LONGER recommended.

Thank you.