Recover lost root password for Cisco CMX 10.2

DAVID — Mon, 05 Jul 2021 12:16:01 GMT

I am trying to reset a lost root password for the CMX location but when I boot to the GRUB menu I am unable to use "e" to edit the entry. I need to reset the root/CMXadmin password

Recovering Password

mohanak — Wed, 22 Jun 2016 01:25:24 GMT

Recovering Password

Cisco CMX Release 10.2 uses a single user mode to reset the root and cmxadmin user passwords.

To enter into the single user mode you require:

A (non-SSH) console connection to the Cisco Mobility Services Engine (Cisco MSE).
A power-cycle of the Cisco MSE appliance

The GUI admin user password can be reset to the default of admin from the Cisco MSE CLI using the following command:

cmxctl reset ui-password

You should know the cmxadmin user password for CLI access.

To reset the root or cmxadmin password, perform the following tasks:

Procedure

Step 1	Establish console access.
Step 2	Power on the Cisco MSE.
Step 3	Press the Up arrow key within 6 seconds of the first text appearing on screen.
Step 4	When the GRUB menu is displayed: Verify if the first entry is highlighted. Press the e key to edit.
Step 5	Use the Down arrow key to highlight the entry that begins with the word kernel. Press the e key to edit the entry. Press the space bar, type the word single, and then press Enter. Press the b key to boot the selected entry.
Step 6	After the system boots and you are at the # prompt: Enter passwd <username> and press Enter. When prompted, enter the new password for the user (root/cmxadmin) and press Enter. Re-enter the password to verify.
Step 7	Type reload and press Enter to reboot the system and load the Cisco CMX services.

topic Recover lost root password for Cisco CMX 10.2 in Wireless

Recover lost root password for Cisco CMX 10.2

Recovering Password

Recovering Password