topic Hi Hasan, This issue is in Wireless

Some problem with windows 8

hasansadiq — Mon, 05 Jul 2021 09:21:23 GMT

hello all

i have a question

in one of our client location we are unable to access the autonomous cisco 1602 ap(it is showing limited connectivity) this problem is only showing in the laptop which have windows 8.1 installed all other system are able to connect.

even the same system is connecting to a linksys ap without any problem.

kindly suggest a workaround for this.

There really shouldn't be any

Scott Fella — Wed, 28 Jan 2015 11:52:27 GMT

There really shouldn't be any difference because of OS. What you need to do is make sure that device has an IP address (which it should since it's showing limited access) and see if they can ping the gateway and have local access to the LAN. Limited access means the device has an IP address but can't access the Internet. DNS can be an issue for example. The ap configuration is fine if other devices can connect to it. I run win 8.1 along with having a MacBook and other iOS devices and never had any issue. There was a fix earlier with lightweight in which you would have to use a windows 7 driver. Maybe upgrade the driver in the device or look at the code in the access point and upgrade that.

-Scott

thanks for your quick replyi

hasansadiq — Wed, 28 Jan 2015 12:01:47 GMT

thanks for your quick reply

i tried to ping but still getting no reply

and i also roll back the driver it worked for sometime then again the same issue arise.

same system when installed with windows 7 are working well only it happens when we installed windows 8.

we are also using windows 8 in our office its working well but at some client location this is the issue no windows 8 laptop are able to connect to only cisco ap they are getting connected to linksys without any problem.

Hi Hasan, This issue is

Vibhor Sahni — Wed, 28 Jan 2015 17:38:33 GMT

Hi Hasan,

This issue is actually arising cause of Microsoft trying to replace the manufacturer's drivers with its own. Due to which, no connectivity issues and limited wifi is seen.To fix it, revert the drivers to older version or Manfacturer's build.

For more info you can refer the following article:

https://optimizewindows8.wordpress.com/2013/11/07/how-to-fix-limited-wi-fi-connectivity-issue-in-windows-8-1/

Thanks

Vibhor

hello i tried to change the

hasansadiq — Mon, 02 Feb 2015 06:47:37 GMT

hello i tried to change the power management option for the wireless card, it worked for sometime but again it is having the same problem again.sometime the laptops are connecting properly but again dropping the connection after sometime.

What cards are installed on

Scott Fella — Mon, 02 Feb 2015 10:28:39 GMT

What cards are installed on the 8.1 devices?

-Scott

issue is resolved by checking

hasansadiq — Wed, 01 Apr 2015 06:55:57 GMT

issue is resolved by checking the power management option.thanks