topic Yes I am logged in into PI in Wireless

Password reset cmx browser?

Lonemaker — Mon, 05 Jul 2021 08:01:19 GMT

I want to log into cmx browser https://mseip:8081/Mario/jsp/admin/login.jsp

The login returns: Account is inactive. Please contact administrator.

I can not login with my admin account, how can i reset the passwort or reactivate it? I do not have any other user to log into the cmx browser.

Thanks for help

Are you logged into Prime?

Saurav Lodh — Thu, 19 Jun 2014 11:09:14 GMT

Are you logged into Prime? Are you the admin who could create /manage further accounts for CMX? What I guess your account has been made inactive by the admin. "Making an Account inactive" from below link will show you how it was done!

http://www.cisco.com/c/en/us/td/docs/wireless/mse/3350/7-5/Mobile_Billboard/Guide/bbx_config_guide/Account_Management.html

Yes I am logged in into PI

Lonemaker — Tue, 24 Jun 2014 05:16:12 GMT

Yes I am logged in into PI and I am also the admin who managed the accounts.

But how you will login to cmx if the admin account is set to inactive?

Hi.I have the same problem

jonh.ctrl — Mon, 27 Oct 2014 08:49:25 GMT

Hi.

I have the same problem. So did you fixed it? If you did, could you please provide the step to solve that problem. Thank you.