topic Re: Heatmaps offset in Wireless

Heatmaps offset

Ric Beeching — Mon, 05 Jul 2021 07:03:46 GMT

Hi all,

Has anyone had the issue with CPI showing the heatmap calculations being 'off' by half an inch or so (see screenshot for example). We had it in version 1.3.0.20 and even after upgrading to 2.0 it is still occurring. I've tried in Firefox, IE and Chrome and same result. My Java and Flash are up to date.

Muchas gracias,

Ric

Heatmaps offset

Ric Beeching — Wed, 29 Jan 2014 06:06:16 GMT

Ok looks I've solved my own riddle but I'll leave this here for anyone with the same problem. I went into 'position APs' and then just selected "Save" straight away. This re-calculated the heatmap and rectified the issue. I also had a colleague then load the map and it was fixed for him.

Note: Selecting "Recomputed RF Prediction" from the top right hand drop-down menu also resolves the issue.

Cheers,

Ric

Heatmaps offset

Scott Fella — Wed, 29 Jan 2014 16:16:06 GMT

Might be a bug your hitting: CSCug78551

https://tools.cisco.com/bugsearch/bug/CSCug78551

Thanks,

Scott

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Heatmaps offset

Ric Beeching — Mon, 10 Feb 2014 08:11:46 GMT

Hi Scott,

Very late response sorry. Yep definitely hitting that bug, good spot!

Thanks for your help,

Ric

Re: Heatmaps offset

Scott Fella — Mon, 10 Feb 2014 12:05:06 GMT

No problem.

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