ap not joining controller air-cap1702I-E-K9

abdellahgartoumi65815 — Mon, 05 Jul 2021 19:59:47 GMT

hello,

i have probleme in one from APs cant join controller this is the boot sequance summary

btw i can ping the controller and other machines in the network.

thank you

IOS Bootloader - Starting system.
flash is writable
Antigua Lite Board P2
40MB format
Tide XL MB - 40MB of flash
Xmodem file system is available.
flashfs[0]: 239 files, 8 directories
flashfs[0]: 0 orphaned files, 0 orphaned directories
flashfs[0]: Total bytes: 41158656
flashfs[0]: Bytes used: 19061760
flashfs[0]: Bytes available: 22096896
flashfs[0]: flashfs fsck took 10 seconds.
Base Ethernet MAC address: a4:6c:2a:f5:78:78
Ethernet speed is 1000 Mb - FULL Duplex
Loading "flash:/ap3g2-rcvk9w8-mx/ap3g2-rcvk9w8-mx"...#########################

File "flash:/ap3g2-rcvk9w8-mx/ap3g2-rcvk9w8-mx" uncompressed and installed, entry point: 0x2003000
executing...

Secondary Bootloader - Starting system.
Antigua Lite Board P2
40MB format
Tide XL MB - 40MB of flash
Xmodem file system is available.
flashfs[0]: 239 files, 8 directories
flashfs[0]: 0 orphaned files, 0 orphaned directories
flashfs[0]: Total bytes: 41158656
flashfs[0]: Bytes used: 19061760
flashfs[0]: Bytes available: 22096896
flashfs[0]: flashfs fsck took 11 seconds.
flashfs[1]: 0 files, 1 directories
flashfs[1]: 0 orphaned files, 0 orphaned directories
flashfs[1]: Total bytes: 12257280
flashfs[1]: Bytes used: 1024
flashfs[1]: Bytes available: 12256256
flashfs[1]: flashfs fsck took 0 seconds.
Base Ethernet MAC address: a4:6c:2a:f5:78:78
Unable to locate IOS image with name **xx**.
Boot CMD: 'boot flash:/ap3g2-rcvk9w8-mx/ap3g2-rcvk9w8-xx'
Loading "flash:/ap3g2-rcvk9w8-mx/ap3g2-rcvk9w8-xx"...########################
File "flash:/ap3g2-rcvk9w8-mx/ap3g2-rcvk9w8-xx" uncompressed and installed, entry point: 0x1003000
executing...

Restricted Rights Legend

Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.

cisco Systems, Inc.
170 West Tasman Drive
San Jose, California 95134-1706

Cisco IOS Software, C1700 Software (AP3G2-RCVK9W8-M), Version 15.3(3)JA3, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2015 by Cisco Systems, Inc.
Compiled Thu 19-Feb-15 10:27 by prod_rel_team

Antigua Lite Board P2
40MB format
Tide XL MB - 40MB of flash
Initializing flashfs...

flashfs[2]: 239 files, 8 directories
flashfs[2]: 0 orphaned files, 0 orphaned directories
flashfs[2]: Total bytes: 40900608
flashfs[2]: Bytes used: 19061760
flashfs[2]: Bytes available: 21838848
flashfs[2]: flashfs fsck took 11 seconds.
flashfs[2]: Initialization complete.
flashfs[3]: 0 files, 1 directories
flashfs[3]: 0 orphaned files, 0 orphaned directories
flashfs[3]: Total bytes: 11999232
flashfs[3]: Bytes used: 1024
flashfs[3]: Bytes available: 11998208
flashfs[3]: flashfs fsck took 1 seconds.
flashfs[3]: Initialization complete....done Initializing flashfs.

This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

cisco AIR-CAP1702I-E-K9 (PowerPC) processor (revision A0) with 376810K/134656K bytes of memory.
Processor board ID FCZ1924Y03F
PowerPC CPU at 800Mhz, revision number 0x2151
Last reset from power-on
LWAPP image version 8.0.115.0
1 Gigabit Ethernet interface

32K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address: A4:6C:2A:F5:78:78
Part Number : 73-16776-01
PCA Assembly Number : 000-00000-00
PCA Revision Number :
PCB Serial Number : FOC19205TRB
Top Assembly Part Number : 068-05568-02
Top Assembly Serial Number : FCZ1924Y03F
Top Revision Number : A0
Product/Model Number : AIR-CAP1702I-E-K9
% Please define a domain-name first.
ipv6 enable
^
% Invalid input detected at '^' marker.

ipv6 address autoconfig
^
% Invalid input detected at '^' marker.

ipv6 address dhcp
^
% Invalid input detected at '^' marker.

Press RETURN to get started!

*Mar 1 00:00:13.423: APAVC: Initial WLAN Buffers Given to System is 2500

*Mar 1 00:00:13.475: APAVC: WlanPAKs 42878 RadioPaks 42270

*Mar 1 00:00:13.475: Starting Ethernet promiscuous mode
*Mar 1 00:00:13.479: %LWAPP-3-CLIENTERRORLOG: Config load from flash failed. Initialising Cfg

*Mar 1 00:00:15.471: %LINK-6-UPDOWN: Interface GigabitEthernet0, changed state to up
*Mar 1 00:00:15.611: %SYS-5-RESTART: System restarted --
Cisco IOS Software, C1700 Software (AP3G2-RCVK9W8-M), Version 15.3(3)JA3, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2015 by Cisco Systems, Inc.
Compiled Thu 19-Feb-15 10:27 by prod_rel_team
*Mar 1 00:00:15.643: %LINK-6-UPDOWN: Interface GigabitEthernet1, changed state to up
*Mar 1 00:00:15.655: %LWAPP-3-CLIENTERRORLOG: Config load from flash failed. Initialising Cfg
lwapp_crypto_init: MIC Present and Parsed Successfully

*Mar 1 00:00:15.799: %SSH-5-ENABLED: SSH 2.0 has been enabled
*Mar 1 00:00:16.639: %LINEPROTO-5-UPDOWN: Line protocol on Interface BVI1, changed state to up
*Mar 1 00:00:20.459: DPAA Initialization Complete
*Mar 1 00:00:20.459: %SYS-3-HARIKARI: Process DPAA INIT top-level routine exited
*Mar 1 00:00:21.459: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0, changed state to up
*Mar 1 00:00:23.459: %LINK-6-UPDOWN: Interface BVI1, changed state to down
*Mar 1 00:00:24.459: %LINEPROTO-5-UPDOWN: Line protocol on Interface BVI1, changed state to down
*Mar 1 00:00:27.639: %LINK-6-UPDOWN: Interface BVI1, changed state to up
*Mar 1 00:00:28.639: %LINEPROTO-5-UPDOWN: Line protocol on Interface BVI1, changed state to up
*Mar 1 00:00:28.711: %DHCP-6-ADDRESS_ASSIGN: Interface BVI1 assigned DHCP address 172.30.30.163, mask 255.255.255.0, hostname APa46c.2af5.7878

bridge-group 1 source-learning
^
% Invalid input detected at '^' marker.
%Default route without gateway, if not a point-to-point interface, may impact performance
*Mar 1 00:00:34.475: %LWAPP-3-CLIENTERRORLOG: Config load from flash failed. Initialising Cfg

%Error opening flash:/capwap-saved-config (No such file or directory)
Translating "CISCO-CAPWAP-CONTROLLER"...domain server (35.194.21.47) (42.54.123.217)

Not in Bound state.
*Mar 1 00:02:08.999: %CAPWAP-3-DHCP_RENEW: Could not discover WLC. Either IP address is not assigned or assigned IP is wrong. Renewing DHCP IP.
*Mar 1 00:02:12.071: %DHCP-6-ADDRESS_ASSIGN: Interface BVI1 assigned DHCP address 172.30.30.163, mask 255.255.255.0, hostname APa46c.2af5.7878

Translating "CISCO-CAPWAP-CONTROLLER"...domain server (35.194.21.47) (42.54.123.217)
*Mar 1 00:02:35.387: %CDP_PD-4-POWER_OK: 15.4 W power - NON_CISCO-NO_CDP_RECEIVED inline power source

*Mar 1 00:02:37.387: %LINK-5-CHANGED: Interface GigabitEthernet1, changed state to administratively down
APa46c.2af5.7878>

Re: ap not joining controller air-cap1702I-E-K9

Sandeep Choudhary — Tue, 12 Jan 2021 09:51:01 GMT

paste the output of these commands:

sh sysinfo from WLC

Sh time from WLC

Regards

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Re: ap not joining controller air-cap1702I-E-K9

craig.beck — Tue, 12 Jan 2021 11:31:05 GMT

Do you have DNS or DHCP Option 43 configured to tell APs what the WLC IP is?

Re: ap not joining controller air-cap1702I-E-K9

Mark Elsen — Tue, 12 Jan 2021 12:49:32 GMT

>%CDP_PD-4-POWER_OK: 15.4 W power - NON_CISCO-NO_CDP_RECEIVED inline power source

Albeit seemingly counter intuitive this may indicate wrong power received from power source. What power source is used for this AP ?

Re: ap not joining controller air-cap1702I-E-K9

abdellahgartoumi65815 — Tue, 12 Jan 2021 12:51:11 GMT

the ip address of the WLC is 172.30.30.2

Re: ap not joining controller air-cap1702I-E-K9

abdellahgartoumi65815 — Tue, 12 Jan 2021 12:51:39 GMT

the power source is the rj-45 cable

Re: ap not joining controller air-cap1702I-E-K9

Mark Elsen — Tue, 12 Jan 2021 12:52:51 GMT

- Excuse me ? You either use PoE from switch or power injector !

Re: ap not joining controller air-cap1702I-E-K9

abdellahgartoumi65815 — Tue, 12 Jan 2021 12:55:29 GMT

im juste using the rj45 cable to powerup the AP and console cable for commands

Re: ap not joining controller air-cap1702I-E-K9

Sandeep Choudhary — Tue, 12 Jan 2021 13:35:27 GMT

POST THE OUTPUT OF THE COMMANDS WHICH WE ASKED BEFORE:

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ap not joining controller air-cap1702I-E-K9

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