topic Re: Mobility Express software upgrade error in Wireless

Mobility Express software upgrade error

dthomaz77 — Mon, 05 Jul 2021 19:59:52 GMT

I've been trying to upgrade my mobility express without success.

Current running 8.10.121.0 and going to recommended 8.10.130.

Here is the error after the TFTP is completed

(Cisco Controller) >[01/13/2021 02:00:20.7259] UBI error: ubi_create_volume: not enough PEBs, only 517 available
[01/13/2021 02:00:20.8359] UBI error: ubi_create_volume: cannot create volume 1, error -28

I have the ME on 3802, and two other APs 3702s. the errors occurs only at the 3802.

Any recommendations here?

-Dave

Re: Mobility Express software upgrade error

Scott Fella — Wed, 13 Jan 2021 02:35:17 GMT

You should open a tac case as there is a bug on this on older code:

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvn58248/?rfs=iqvred

Re: Mobility Express software upgrade error

dthomaz77 — Wed, 13 Jan 2021 02:49:53 GMT

Yeah, I saw that.

This AP no longer have support, it is part of my home lab.

Thanks for the reply,

-Dave

Re: Mobility Express software upgrade error

dthomaz77 — Wed, 13 Jan 2021 02:51:07 GMT

Here is the error from the show logging

*TransferTask: Jan 12 19:17:55.197: %UPDATE-3-FLASH_SEM_GIVE_FAIL: updcode.c:10262 Failed to release the flash semaphore. rc = 1, type = 0, file type = 41. file =

Here is the image status

(Cisco Controller) >show ap image all

Total number of APs.............................. 3
Number of APs
Initiated....................................... 0
Downloading..................................... 0
Predownloading.................................. 0
Completed predownloading........................ 2
Not Supported................................... 0
Failed/Waiting to Predownload................... 0

Predownload Predownload Flexconnect Failure Download
AP Name Primary Image Backup Image Status Version Next Retry Time Retry Count Predownload Reason Progress (ETA)
------------------ -------------- -------------- --------------- -------------- ---------------- ------------ -------------- -------------------- ----------------
ZMTWF_TV 8.10.121.0 8.10.130.0 Complete 8.10.130.0 NA NA Slave/Local NA
ZMTWF_LFT 8.10.121.0 0.0.0.0 Waiting 8.10.130.0 19:40:36 3 Master/Central Invalid tarfile or extraction
ZMTWF_BLZ 8.10.121.0 8.10.130.0 Complete 8.10.130.0 NA NA Master/Central NA

Re: Mobility Express software upgrade error

Scott Fella — Wed, 13 Jan 2021 03:25:50 GMT

You try upgrading from the cli?

Re: Mobility Express software upgrade error

dthomaz77 — Wed, 13 Jan 2021 03:36:13 GMT

Same error from the CLI, I just tried the latest 8.10.142 version and it fails the same way.

😞

I will keep digging

Re: Mobility Express software upgrade error

dthomaz77 — Wed, 13 Jan 2021 03:51:24 GMT

The error occurs during the final installation of the file

(Cisco Controller) >transfer download start

Mode............................................. TFTP
Data Type........................................ ap-image
TFTP Server IP................................... 192.168.8.214
TFTP Packet Timeout.............................. 100
TFTP Max Retries................................. 50
TFTP Path........................................ /

Do you want to Auto-Reboot after Complete? (y/N) N
Auto-Reboot check DISABLED!!!
Please manually Reboot the system after download completion

DOWNLOAD may take some time......
Are you sure you want to start? (y/N) y
*TransferTask: Jan 12 20:45:11.719: Memory overcommit policy changed from 0 to 1

*TransferTask: Jan 12 20:45:11.743: Delete ramdisk for ap bundle

*TransferTask: Jan 12 20:45:11.767: Delete ramdisk for ap bundle

*TransferTask: Jan 12 20:45:11.791: RESULT_STRING: TFTP Code transfer starting.

*TransferTask: Jan 12 20:45:11.791: RESULT_CODE:1

TFTP Code transfer starting.
*TransferTask: Jan 12 20:45:15.791: upd_get_code = 6 (target=1446110924 msg=Starting Transfer)

*TransferTask: Jan 12 20:45:15.791: RESULT_STRING: Reading AP Bundle IMAGE version info.

*TransferTask: Jan 12 20:45:15.822: tftp operation returns error code:0 error:Transfer Successful

*TransferTask: Jan 12 20:45:15.822: TFTP rc1 = 6, tPath = /, tFilename = version.info
tFilePath = /version.info

*TransferTask: Jan 12 20:45:15.822: Received the version.info file
*TransferTask: Jan 12 20:45:15.822: DOWNLOADED VERSION -- (8.10.142.0)
*TransferTask: Jan 12 20:45:15.829: RESULT_CODE:11

*TransferTask: Jan 12 20:45:15.830: RESULT_STRING: Triggered APs to pre-download the image.
Reboot the controller once AP Image pre-download is complete.

*spamReceiveTask: Jan 12 20:45:15.831: ME Sending the version (8.10.142.0) to APs
*spamReceiveTask: Jan 12 20:45:15.831: ME Sending the version (8.10.142.0) to APs
*spamReceiveTask: Jan 12 20:45:15.831: ME Sending the version (8.10.142.0) to APs
*spamApTask0: Jan 12 20:45:16.241: APb0:26:80:a7:d3:2c inserted to dwnld list
*spamApTask0: Jan 12 20:45:16.241: b0:26:80:aa:69:60 Found a free Image Dwnld Task: 0
*httpImgDwnldTask0: Jan 12 20:45:16.241: Received SPAM_START_IMAGE_DOWNLOAD

*httpImgDwnldTask0: Jan 12 20:45:16.241: Image Filename to Download is- ap3g3

*httpImgDwnldTask0: Jan 12 20:45:16.241: Starting TFTP Download for ZMTWF_LFT urltftp://192.168.8.214:69//ap3g3

*httpImgDwnldTask0: Jan 12 20:45:16.242: AP ZMTWF_LFT url tftp://192.168.8.214:69//ap3g3 blksize 512, timeout 10, abort if speed slower than 90 bytes/sec during 1 secs

Triggered APs to pre-download the image.
Reboot the controller once AP Image pre-download is complete.

*TransferTask: Jan 12 20:45:17.856: Memory overcommit policy restored from 1 to 0

(Cisco Controller) >*httpImgDwnldTask0: Jan 12 20:49:00.427: WTP ThreadId= 0 Current Thread Id= 0
*httpImgDwnldTask0: Jan 12 20:49:00.427: TFTP: Transferring remaining data bytes 836 final bytes 0
*httpImgDwnldTask0: Jan 12 20:49:00.427: b0:26:80:aa:69:60 Pre-image download has been successfully completed on AP ZMTWF_LFT b0:26:80:aa:69:60.
*httpImgDwnldTask0: Jan 12 20:49:00.427: APb0:26:80:a7:d3:2c deleted from dwnld list
*httpImgDwnldTask0: Jan 12 20:49:00.427: b0:26:80:aa:69:60 Read file completed

*httpImgDwnldTask0: Jan 12 20:49:00.427: Image LAST block is set for AP - ZMTWF_LFT..

*httpImgDwnldTask0: Jan 12 20:49:00.427: Last image block sent to AP - ZMTWF_LFT

*httpImgDwnldTask0: Jan 12 20:49:00.427: TFTP Image Download Complete for ZMTWF_LFT
*httpImgDwnldTask0: Jan 12 20:49:00.427: ZMTWF_LFT: TFTP- Total Bytes Transferred = 68188160
*httpImgDwnldTask0: Jan 12 20:49:00.427: Thread[0] Exiting..Download Finished
[01/13/2021 03:49:09.2874] UBI error: ubi_create_volume: not enough PEBs, only 517 available
[01/13/2021 03:49:09.3874] UBI error: ubi_create_volume: cannot create volume 1, error -28
*spamApTask0: Jan 12 20:49:29.163: PredStatus = 3 (Complete) Failure reason code for AP - ZMTWF_LFT = 3 (Invalid tarfile or extraction) Pred_reason = 33 (NA)

*spamApTask0: Jan 12 20:49:29.163: b0:26:80:aa:69:60 Setting failurecode 3
*spamApTask0: Jan 12 20:49:29.258: PredStatus = 4 (Failed) Failure reason code for AP - ZMTWF_LFT = 10 (Download cleanup error) Pred_reason = 3 (Invalid tarfile or extraction)

Re: Mobility Express software upgrade error

dthomaz77 — Wed, 13 Jan 2021 03:54:11 GMT

I found this bug, sounds like the best path is to clean up and start from scratch.

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvc59042/?rfs=iqvred

Re: Mobility Express software upgrade error

dthomaz77 — Wed, 13 Jan 2021 04:02:25 GMT

Here is how to convert back to capwap

(Cisco Controller) >apciscoshell
!!Warning!!: You are entering ap shell. This will stop you from establishing new telnet/SSH/Web sessions to controller.
Also the exsisting sessions will be suspended till you exit the ap shell.
To exit the ap shell, use 'logout'

User Access Verification
Username: netadmin
Password:
ZMTWF_LFT>en
Password:
ZMTWF_LFT#
ZMTWF_LFT#
ZMTWF_LFT#ap-type capwap
AP is the Master AP, system will need a reboot when ap type is changed to CAPWAP
. Do you want to proceed? (y/N)
y
[*01/13/2021 04:00:05.2534] Cleaning ME config if any..
ZMTWF_LFT#
[*01/13/2021 04:00:05.3312] Cleaning config files..

Re: Mobility Express software upgrade error

Scott Fella — Wed, 13 Jan 2021 05:15:50 GMT

Try a different image and see. Or download the image again to make sure it’s not corrupted.

Re: Mobility Express software upgrade error

JPavonM — Wed, 13 Jan 2021 06:54:08 GMT

Same error here when tryed to upgrade from 8.10.121 to 8.10.130, and again same failure when moving from 8.10.130 to 8.10.142. For me it worked always downgrading to 8.5 and then upgrading to whatever 8.10 release you may use.

Last days on Mobility Express are been very difficult for upgrades.

HTH
-Jesus
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Re: Mobility Express software upgrade error

dthomaz77 — Thu, 14 Jan 2021 16:55:04 GMT

The magic of going back to move forward...Thanks Jesus!