topic Console is stuck there when plugging into AP in Wireless

Console is stuck there when plugging into AP

interfacedy — Mon, 05 Jul 2021 20:15:57 GMT

Hi Console is stuck there, please see the below error message. and cannot type anything only when the console is plugged into the AP c9130. Anyone has experience about this? Thank you

% Authentication failed

No valid user found, please configure a valid user from Controller
% Authentication failed

No valid user found, please configure a valid user from Controller

Re: Console is stuck there when plugging into AP

Scott Fella — Wed, 05 May 2021 04:49:23 GMT

Keep the console connected and reboot the ap. If you see an output on the console, then there is no issue. Try to factory reset the ap to make sure there is no configuration that was in place cause the issue. Hold the mode button for 20 seconds while powering up the ap. The led will flash res around the 20 second mark.

Re: Console is stuck there when plugging into AP

interfacedy — Sun, 09 May 2021 20:28:39 GMT

The way you mentioned can work, but all these kinds of ap have this issue once joining. we might have another way to resolve it from wlc, but so far we do not know it.

Re: Console is stuck there when plugging into AP

Sadav Ansari — Sun, 09 May 2021 22:44:16 GMT

This is hitting the bug pls check the below link for your reference.

https://quickview.cloudapps.cisco.com/quickview/bug/CSCvv59015

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Re: Console is stuck there when plugging into AP

Mosasa — Thu, 10 Nov 2022 15:13:32 GMT

Can confirm this worked for me. Using C9120-AXI-B.

Re: Console is stuck there when plugging into AP

plongino — Mon, 13 Feb 2023 18:23:42 GMT

Hello @interfacedy

As it states "configure a valid user from Controller", Just configure a user on your AP profile

Example

EWC(config)#ap profile <profile-name>
EWC(config-ap-profile)#mgmtuser username admin password 0 Cisco123 secret 0 Cisco123

Re: Console is stuck there when plugging into AP

thomas.zeller — Fri, 04 Aug 2023 16:06:06 GMT

The bug does not mention a workaround.