topic SSID cannot be seen at C9100 and 9800 wlc in Wireless

SSID cannot be seen at C9100 and 9800 wlc

interfacedy — Mon, 05 Jul 2021 20:16:28 GMT

Hello, Below is vWLC dashboard. After configuring ssid and others, such as enable broadcast, wlan etc, its SSID cannot be seen. Any suggestions? Thank you

Re: SSID cannot be seen at C9100 and 9800 wlc

saravlak — Thu, 06 May 2021 05:19:35 GMT

from wlc - share the flex profile, policy profile, policy tag config detail.

on AP - share show dot11 int -for both radios.

Re: SSID cannot be seen at C9100 and 9800 wlc

Scott Fella — Thu, 06 May 2021 07:11:26 GMT

You need to provide a lot more detail in order for folks in the community to understand and help. With IOS-XE, there are profiles, policies and tags that need to all line up in order for “it” to work.
The general rule of thumb is to always call out the exact model of controllers and AP’s and the firmware. Then depending on the issue, provide detail configuration or screen shots that shows exactly what you have configured. Also mention the device you are testing with, if you have tried other devices and or if you used tools to validate and if you can replicate the issue with multiple devices of applicable.

Re: SSID cannot be seen at C9100 and 9800 wlc

interfacedy — Thu, 06 May 2021 23:02:23 GMT

Thanks for your reply. AP is c9117 and wlc is 9800. Please see the below screenshot of this AP. the top two is from 2.4GHz, and the third one is 5GHz

We cannot console this ap after joining to wlc. Not sure if this is a bug or default config. Thank you

Re: SSID cannot be seen at C9100 and 9800 wlc

saravlak — Fri, 07 May 2021 16:21:58 GMT

Both direct console(joined/not joined) and telnet/ssh(if enabled and configured in wlc.) are accessible.

Re: SSID cannot be seen at C9100 and 9800 wlc

shaheeriqbal — Thu, 07 Oct 2021 17:34:06 GMT

Have you added the WLANs to the default policy in the Tags option?

Also, it would be good to double-check if you have the network for 2.4 and 5ghz enabled