topic Re: AP's not appearing in Prime in Wireless https://community.cisco.com/t5/wireless/ap-s-not-appearing-in-prime/m-p/2378909#M2291 <HTML><HEAD></HEAD><BODY><P>Hi Jamie,</P><P>We had similer problem, we have rebooted the NCS. after that we are able to see&nbsp; AP's in NCS <SPAN __jive_emoticon_name="happy" __jive_macro_name="emoticon" class="jive_macro jive_emote" src="https://community.cisco.com/4.5.4/images/emoticons/happy.gif"></SPAN> </P><P>even recently we have problem with addind Autonomus AP's. Same solution....dont know Y <SPAN __jive_emoticon_name="sad" __jive_macro_name="emoticon" class="jive_macro jive_emote" src="https://community.cisco.com/4.5.4/images/emoticons/sad.gif"></SPAN></P><P></P><P></P><P>Regards,</P><P>Satya.M</P></BODY></HTML> Thu, 19 Dec 2013 10:17:32 GMT satya mothukuri 2013-12-19T10:17:32Z AP's not appearing in Prime https://community.cisco.com/t5/wireless/ap-s-not-appearing-in-prime/m-p/2378902#M2283 <P>Hi,</P><P></P><P>Recently, when we install new AP's they show up on our controllers but not on our Cisco Prim NCS 1.1 server??</P><P></P><P>Could someone help me diagnose this problem please?</P><P></P><P>Jamie.</P> Sun, 04 Jul 2021 08:27:15 GMT https://community.cisco.com/t5/wireless/ap-s-not-appearing-in-prime/m-p/2378902#M2283 Jamie Hancock 2021-07-04T08:27:15Z AP's not appearing in Prime https://community.cisco.com/t5/wireless/ap-s-not-appearing-in-prime/m-p/2378903#M2285 <HTML><HEAD></HEAD><BODY><P>In some cases, it would take about 30 minutes before the APs show up.</P></BODY></HTML> Wed, 18 Dec 2013 10:25:20 GMT https://community.cisco.com/t5/wireless/ap-s-not-appearing-in-prime/m-p/2378903#M2285 Leo Laohoo 2013-12-18T10:25:20Z AP's not appearing in Prime https://community.cisco.com/t5/wireless/ap-s-not-appearing-in-prime/m-p/2378904#M2286 <HTML><HEAD></HEAD><BODY><P>Thanks for the reply.</P><P></P><P>Its been weeks! So I dont think that is the issue.</P><P></P><P>J.</P></BODY></HTML> Wed, 18 Dec 2013 11:06:34 GMT https://community.cisco.com/t5/wireless/ap-s-not-appearing-in-prime/m-p/2378904#M2286 Jamie Hancock 2013-12-18T11:06:34Z Re: AP's not appearing in Prime https://community.cisco.com/t5/wireless/ap-s-not-appearing-in-prime/m-p/2378905#M2287 <HTML><HEAD></HEAD><BODY><P>Your WLC version is v7.2.x or lower right?<BR /><BR />Sent from Cisco Technical Support iPhone App</P></BODY></HTML> Wed, 18 Dec 2013 12:11:46 GMT https://community.cisco.com/t5/wireless/ap-s-not-appearing-in-prime/m-p/2378905#M2287 Scott Fella 2013-12-18T12:11:46Z AP's not appearing in Prime https://community.cisco.com/t5/wireless/ap-s-not-appearing-in-prime/m-p/2378906#M2288 <HTML><HEAD></HEAD><BODY><P>I have several different models.</P><P></P><P>4402 - 7.0.240</P><P>4404 - <SPAN style="font-size: 10pt;">7.0.240</SPAN></P><P><SPAN style="font-size: 10pt;">5505 - </SPAN><SPAN style="font-size: 10pt;">7.4.110</SPAN></P><P></P><P>Jamie</P></BODY></HTML> Wed, 18 Dec 2013 16:26:18 GMT https://community.cisco.com/t5/wireless/ap-s-not-appearing-in-prime/m-p/2378906#M2288 Jamie Hancock 2013-12-18T16:26:18Z AP's not appearing in Prime https://community.cisco.com/t5/wireless/ap-s-not-appearing-in-prime/m-p/2378907#M2289 <HTML><HEAD></HEAD><BODY><P>Your 5508 isn't supported in NCS 1.1.&nbsp; So your AP's on the 4400's should be seen, but not the 5508.&nbsp; See the matrix.</P><P></P><P><A class="jive-link-external-small" href="http://www.cisco.com/en/US/docs/wireless/controller/5500/tech_notes/Wireless_Software_Compatibility_Matrix.html#wp99431">http://www.cisco.com/en/US/docs/wireless/controller/5500/tech_notes/Wireless_Software_Compatibility_Matrix.html#wp99431</A></P><P></P><P>Thanks, <BR /> <BR />Scott <BR /> <BR />Help out other by using the rating system and marking answered questions as "Answered"</P></BODY></HTML> Wed, 18 Dec 2013 16:41:53 GMT https://community.cisco.com/t5/wireless/ap-s-not-appearing-in-prime/m-p/2378907#M2289 Scott Fella 2013-12-18T16:41:53Z AP's not appearing in Prime https://community.cisco.com/t5/wireless/ap-s-not-appearing-in-prime/m-p/2378908#M2290 <HTML><HEAD></HEAD><BODY><P>Hi,</P><P></P><P>Typical Cisco!!!!!</P><P></P><P>So does this mean I have to upgrade NCS??</P><P></P><P></P><P>J.</P></BODY></HTML> Thu, 19 Dec 2013 10:04:24 GMT https://community.cisco.com/t5/wireless/ap-s-not-appearing-in-prime/m-p/2378908#M2290 Jamie Hancock 2013-12-19T10:04:24Z Re: AP's not appearing in Prime https://community.cisco.com/t5/wireless/ap-s-not-appearing-in-prime/m-p/2378909#M2291 <HTML><HEAD></HEAD><BODY><P>Hi Jamie,</P><P>We had similer problem, we have rebooted the NCS. after that we are able to see&nbsp; AP's in NCS <SPAN __jive_emoticon_name="happy" __jive_macro_name="emoticon" class="jive_macro jive_emote" src="https://community.cisco.com/4.5.4/images/emoticons/happy.gif"></SPAN> </P><P>even recently we have problem with addind Autonomus AP's. Same solution....dont know Y <SPAN __jive_emoticon_name="sad" __jive_macro_name="emoticon" class="jive_macro jive_emote" src="https://community.cisco.com/4.5.4/images/emoticons/sad.gif"></SPAN></P><P></P><P></P><P>Regards,</P><P>Satya.M</P></BODY></HTML> Thu, 19 Dec 2013 10:17:32 GMT https://community.cisco.com/t5/wireless/ap-s-not-appearing-in-prime/m-p/2378909#M2291 satya mothukuri 2013-12-19T10:17:32Z Re: AP's not appearing in Prime https://community.cisco.com/t5/wireless/ap-s-not-appearing-in-prime/m-p/2378910#M2292 <HTML><HEAD></HEAD><BODY><P>Hi,</P><P></P><P>I have tried that but it hasn't worked.</P><P></P><P>J.</P></BODY></HTML> Thu, 19 Dec 2013 13:40:56 GMT https://community.cisco.com/t5/wireless/ap-s-not-appearing-in-prime/m-p/2378910#M2292 Jamie Hancock 2013-12-19T13:40:56Z