topic Re: IW3702, 8.5.151.0 - FlexConnect mode - %DOT11-5-EXPECTED_RADIO_RESET in Wireless

IW3702, 8.5.151.0 - FlexConnect mode - %DOT11-5-EXPECTED_RADIO_RESET

rudimocnik — Mon, 05 Jul 2021 17:56:06 GMT

Hello

I noticed a radio issue with IW3702 APs running version 8.5.140.0 and FC mode. Looking at the logs on the APs I noticed a bunch of radio reset codes similar to those below. I did some searching online and I found a bug with the same issue for a different model AP and mode described here CSCvn56211. So I upgraded APs to the suggested version 8.5.151.0 however, the issue still remains.

*Sep  1 10:05:43.651: %DOT11-5-EXPECTED_RADIO_RESET: Restarting Radio interface Dot11Radio0 due to the reason code 42
*Sep  1 10:05:43.659: %DOT11-5-EXPECTED_RADIO_RESET: Restarting Radio interface Dot11Radio0 due to the reason code 56
*Sep  1 10:05:43.659: %DOT11-5-EXPECTED_RADIO_RESET: Restarting Radio interface Dot11Radio0 due to the reason code 21
*Sep  1 10:05:43.663: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to down
*Sep  1 10:05:43.671: %DOT11-5-EXPECTED_RADIO_RESET: Restarting Radio interface Dot11Radio1 due to the reason code 42
*Sep  1 10:05:43.675: %DOT11-5-EXPECTED_RADIO_RESET: Restarting Radio interface Dot11Radio1 due to the reason code 27
*Sep  1 10:05:43.675: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
*Sep  1 10:05:43.679: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to administratively down
*Sep  1 10:05:44.291: %DOT11-5-EXPECTED_RADIO_RESET: Restarting Radio interface Dot11Radio1 due to the reason code 56
*Sep  1 10:05:44.291: %DOT11-5-EXPECTED_RADIO_RESET: Restarting Radio interface Dot11Radio1 due to the reason code 21
*Sep  1 10:05:44.291: %DOT11-5-EXPECTED_RADIO_RESET: Restarting Radio interface Dot11Radio0 due to the reason code 10
*Sep  1 10:05:44.291: %DOT11-5-EXPECTED_RADIO_RESET: Restarting Radio interface Dot11Radio1 due to the reason code 10

Does anyone have a similar issue?

Rudi

Re: IW3702, 8.5.151.0 - FlexConnect mode - %DOT11-5-EXPECTED_RADIO_RESET

patoberli — Mon, 02 Sep 2019 11:38:33 GMT

Might be a bug. If I read you correct, it happens to more than one AP, right?
If yes, then I suggest you open a TAC.

Re: IW3702, 8.5.151.0 - FlexConnect mode - %DOT11-5-EXPECTED_RADIO_RESET

rudimocnik — Mon, 02 Sep 2019 12:01:01 GMT

Yeah multiple APs. I opened TAC issue. Waiting.

Re: IW3702, 8.5.151.0 - FlexConnect mode - %DOT11-5-EXPECTED_RADIO_RESET

patoberli — Mon, 02 Sep 2019 12:39:01 GMT

Ok, please keep us updated here too, would be great to read the solution.

Re: IW3702, 8.5.151.0 - FlexConnect mode - %DOT11-5-EXPECTED_RADIO_RESET

Andrii Oliinyk — Thu, 13 May 2021 11:34:15 GMT

i've similar issue on 8.5.170.0 with CAP2702Es. did u get any help from TAC?

Re: IW3702, 8.5.151.0 - FlexConnect mode - %DOT11-5-EXPECTED_RADIO_RES

JonFlanagan49991 — Wed, 06 Oct 2021 23:45:34 GMT

Did you get any resolution on this? I'm in the progress of migrating a bunch of 3702's running 8.5.151.0 from local to FlexConnect mode and have started noticing these errors popping up in the logs.

Re: IW3702, 8.5.151.0 - FlexConnect mode - %DOT11-5-EXPECTED_RADIO_RES

Andrii Oliinyk — Thu, 07 Oct 2021 07:20:40 GMT

had no luck (

Re: IW3702, 8.5.151.0 - FlexConnect mode - %DOT11-5-EXPECTED_RADIO_RES

patoberli — Thu, 07 Oct 2021 07:28:27 GMT

Is there a reason why you don't upgrade to the newer 8.5.x builds?

I also found this bug, which is not exactly the same, but might be close enough:

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvn53435

That one is fixed in the 8.5.160.0 release, but there are also other radio bugs that were fixed in the newer builds.