topic Re: Cisco 9800 WLC MAC filtering in Wireless

Cisco 9800 WLC MAC filtering

sudeep1242 — Mon, 05 Jul 2021 20:21:04 GMT

We have Cisco 9800 WLC running in to the network. we have MAC address based beautification enable based on their respective SSID. we recently upgrade our WLC to 17.3.3 version and after that we notice we have no option to add name against the mac address. is their any way to add name or description so that we could identify the mac address against the username ?

Re: Cisco 9800 WLC MAC filtering

LJ Gabrillo — Wed, 26 May 2021 07:58:30 GMT

That's weird, you should always be able to add descriptions on defined MAC address.
If you just recently upgraded your WLC, you may want to clear your browsers cache (or try accessing mgmt via incognito) try to see if it helps

It should look like this

Re: Cisco 9800 WLC MAC filtering

sudeep1242 — Wed, 26 May 2021 08:29:30 GMT

i have tried this in incognito window and all other three different browsers but no luck, couldn't see the description option. we have recently upgraded to Amsterdam 17.3.3 version & after that we notice this problem.

Re: Cisco 9800 WLC MAC filtering

sudeep1242 — Wed, 26 May 2021 08:31:49 GMT

in earlier version it looks similar that you have posted.

Re: Cisco 9800 WLC MAC filtering

LJ Gabrillo — Wed, 26 May 2021 09:08:39 GMT

Checked the Release Notes

There is a bug that can be related (not the issue itself) to MAC Filtering description issues: CSCvw65861

Listed under "Open Caveats for Cisco IOS XE Amsterdam 17.3.3"

How about trying to configure it via CLI. Here's the command