topic Re: ssid disappears in Wireless

ssid disappears

bluesea2010 — Sun, 02 Jan 2022 08:39:45 GMT

Hi,

Some devices do not see some ssid SSID,(The SSID is running both 2.4 and 5 Ghz).

I have three SSID , sometimes the device cannot see the SSID intended to connect

what could be the issue

Thanks

Re: ssid disappears

Mark Elsen — Sun, 02 Jan 2022 17:23:41 GMT

- Perhaps the device(client) is too far away from the access point(s) ?

Re: ssid disappears

bluesea2010 — Sun, 02 Jan 2022 18:19:17 GMT

Hi @Mark Elsen

the device can see other SSID's from the same AP ,but not all

Thanks

Re: ssid disappears

Leo Laohoo — Sun, 02 Jan 2022 22:58:07 GMT

Broadcase SSID is disabled?
AP in a different AP Group?

Re: ssid disappears

Scott Fella — Mon, 03 Jan 2022 03:46:19 GMT

Really hard to understand what you are saying. First off, what equipment do you have, model and firmware. How many aps do you have, do all client have that issue or just a few. What type of encryption are you using on each ssid? Is there a specific ssid that is broken.

Re: ssid disappears

bluesea2010 — Mon, 03 Jan 2022 06:07:13 GMT

Hi @Scott Fella

AIR-CT5760 , 03.06.05E

Total Ap's 275 .

do all client have that issue or just a few , few clients reported

What type of encryption are you using on each ssid WPA2 encryption +AES

Thanks

Re: ssid disappears

Mark Elsen — Mon, 03 Jan 2022 07:18:52 GMT

- How many SSID's are you broadcasting ?

Re: ssid disappears

Flavio Miranda — Wed, 05 Jan 2022 11:51:43 GMT

I´ve see this many time before related to authentication issue. If devices try to join the SSID too many times and fail on the authentication, it will be placed in a black list and SSID will desapear.

If you are using AIROS, look at Client Summary, Excluded Clients.

Algo, run deboug with "debug client mac address" and share logs.