topic versions equipments in Wireless

problem with WCS, with an error message (Error: Object not found in device)

Philippe C — Sun, 04 Jul 2021 02:18:01 GMT

I have a problem with WCS, I can not open the window monitor / controllers with an error message (Error: Object not found in device) -> https: / / 10.19x.xxx.xx/webacs/switchDetailAction. do? ControllerID = 23735
by cons I can open the window configures / controllers -> https: / / 10.19x.xxx.xx/webacs/switchGeneralAction.do? command = detail & ControllerID = 23735

Is there a way to recreate the database or the object? thank you in advance

Re: problem with WCS, with an error message (Error: Object not f

Nicolas Darchis — Mon, 18 Oct 2010 16:23:43 GMT

Hi,

the best way to "resynchronize", is to do the following :

-Configure->controllers.

Select the cursed controller, in the drop-down menu chose "refresh config from controller"

Then validate that you want to refresh the database of WCS with the current config of WLC.

then you can go to the same page, reselect that controller and now select "audit now".

Hope this helps,

Nicolas

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Failed (see logs)

Philippe C — Tue, 19 Oct 2010 13:39:48 GMT

thank you for your help
Unfortunately, the command "refresh config from controller" does not solve the problem because we have a negative result

(in mode retain or in mode delete) with the following logs :

Log file wcs-0-0.log

10/19/10 12:07:16.333 ERROR[snmpmed] [23] Response VarBind missing for class InterfaceConfig attribute isInterfaceWired

Log file tomcat_localhost_access_log

10.197.xxx.xx - - [19/Oct/2010:12:07:16 +0000] "POST /webacs/switchListCommandAction.do HTTP/1.1" 200 47399

10.197.xxx.xx- - [19/Oct/2010:12:07:16 +0000] "GET /webacs/alarmSummaryAction.do?command=summary&dojo.preventCache=1287490037130 HTTP/1.1" 200 421

Re: Failed (see logs)

Nicolas Darchis — Tue, 19 Oct 2010 13:43:42 GMT

What is your WCS version ?

versions equipments

Philippe C — Tue, 19 Oct 2010 14:10:23 GMT

It's a good question

we work with 2 WLC Software version 6.0.188.0 and a WCS Software version 4.2.110.0

Re: versions equipments

Nicolas Darchis — Tue, 19 Oct 2010 19:46:55 GMT

WCS 4.2 does not support Wlc 6.0

It precisely gives errors like the one you are seeing.

WCS should always be of a version higher or equal than WLCs

Nicolas

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Re: versions equipments

Mariya Telitsina — Mon, 20 Dec 2010 02:31:37 GMT

Hi!

I got the same problem with wlc software 6.0.199.4 and wcs software 6.0.132.0. Maybe this would be useful to know.

Re: versions equipments

Nicolas Darchis — Mon, 20 Dec 2010 06:52:53 GMT

Same thing Mariya, the WCS version needs to always be greater than the WLC version.

As a general truth, your management system needs to be newer than your managed devices in order to support them. this is always written in WCS release notes.

Regards,

Nicolas

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