topic Re: WLC Issue in Wireless

WLC Issue

vikas01234das — Tue, 05 Apr 2022 05:41:16 GMT

A one SSID is created in WLC .I am trying to connect SSID through mobile ,it is redirecting to chrome and than showing some error which is "

1.1.1.1 uses an unsupported protocol.

ERR_SSL_VERSION_OR_CIPHER_MISMATCH

So please help me on it.

johnd2310 — Tue, 05 Apr 2022 06:48:19 GMT

Hi,

What is the software version and model of WLC?

Thanks

John

vikas01234das — Tue, 05 Apr 2022 07:06:21 GMT

Below are the details

Software Version 8.0.135.0

Model
AIR-CT5508-K9

balaji.bandi — Tue, 05 Apr 2022 07:07:24 GMT

Looks like you need TLS1.2

vikas01234das — Tue, 05 Apr 2022 08:13:21 GMT

Hy balaji.bandi (VIP Guru)

TLS 1.2 is already checked in .Any other suggestions?

balaji.bandi — Tue, 05 Apr 2022 08:26:12 GMT

Thank you for the input, is this checked on user browser or WLC ?

is the issue only wth Mobile device (any specific model) , how about when you connect to that SSID using your Laptop ?

vikas01234das — Tue, 05 Apr 2022 08:44:53 GMT

Actually The issue is coming in chrome browser only.

In Laptop & Mobile-When we click in ssid ,it is redirect to chrome and showing error.

but if we paste the url to IE in laptop than it is working and asking for credential.

In laptop we can paste the URL to IE

but in mobile we don't have IE .

So i want to access web authentication page in chrome.

Rich R — Tue, 05 Apr 2022 16:01:17 GMT

You are running a very old version of AireOS which does not support TLS 1.2

If you want that to work you need to use at least version 8.2.100.0