topic Re: AP disassociated from Controller in Wireless

AP disassociated from Controller

saranratnam — Tue, 07 Jun 2022 03:06:04 GMT

Hi All, There are few APs disassociating from controller intermittently. Wondering what is the error logs below referring to. Seeking for any experts opinion here. Thank you.

*spamApTask7: Jun 05 14:14:50.636: %LWAPP-3-AP_DEL: [PA]spam_lrad.c:6088 2c:01:b5:c8:70:80: Entry deleted for AP: 192.168.200.75 (5264) reason : AP Message Timeout.
*spamApTask3: Jun 05 14:14:50.636: %CAPWAP-3-DTLS_CLOSED_ERR: [PA]capwap_ac_sm.c:7521 2c:01:b5:c8:70:80: DTLS connection closed forAP 192:168:200:75 (5264), Controller: 192:168:202:4 (5246) AP Message Timeout
*spamApTask3: Jun 05 14:14:50.635: %CAPWAP-3-MAX_RETRANSMISSIONS_REACHED: [PA]capwap_ac_sm.c:8073 Max retransmissions reached on AP(2c:01:b5:c8:70:80),message (CAPWAP_CONFIGURATION_UPDATE_REQUEST
),number of pending messages(2)

Re: AP disassociated from Controller

Kasun Bandara — Tue, 07 Jun 2022 03:15:12 GMT

check your connectivity between WLC and AP. seems like some connectivity issue arise.

Re: AP disassociated from Controller

Leo Laohoo — Tue, 07 Jun 2022 03:37:37 GMT

What firmware is this?

Re: AP disassociated from Controller

saranratnam — Tue, 07 Jun 2022 03:42:35 GMT

Software Version: 8.10.151.0
Field Recovery Version: 8.3.143.0

Re: AP disassociated from Controller

Leo Laohoo — Tue, 07 Jun 2022 03:54:49 GMT

Remote into the AP and look at the logs.

When the AP gets kicked out from the WLC, post the complete output to the WLC command of "show ap join stats detailed 2c:01:b5:c8:70:80".

Re: AP disassociated from Controller

Leo Laohoo — Thu, 09 Jun 2022 03:19:59 GMT

Reboot the controller.