topic Re: Can not upgrade firmware AP Cisco AIR AP 2802I-S-K9 in Wireless

Can not upgrade firmware AP Cisco AIR AP 2802I-S-K9

Minh Nguyen 2197 — Mon, 13 Jun 2022 06:16:47 GMT

Hi everyone,

I have a Cisco AIR 2802I with mode CAPWAP and running firmware 8.3.143.0. I want join this AP with Cisco Embedded Wireless Controller on Catalyst Access Points 17.8.1 but can not because different firmware version. When I upgrade firmware for AIR 2802 with tftp server by firmware ap3g3-k9w8-tar.153-3.JPM.tar, I received error as below:

AP70B3.17A2.C756#archive download-sw /reload tftp://10.96.xxx.xx/ap3g3-k9w8-tar.153-3.JPM.tar
######################################################################## 100.0%

Image downloaded, writing to flash...
do PREDOWNLOAD, part1 is active part
upgrade.sh: Error: TAR_READ_ERROR, not updating ubi vol
+ do_upgrade PREDOWNLOAD
+ [ ! -r /tmp/part.tar ]
+ [ 1 -lt 3 ]
+ local base_vol=/dev/ubivol
+ local action=PREDOWNLOAD
+ cat /MERAKI_BOARD
+ local board=barbados
+ get_activepart
+ get_activepart_real
+ cat /proc/cmdline
+ local kcmdline=console=ttyS0,9600 activepart=part1 activeboot=0 bootver=0x11e boardid=0x21 nss_emac_map=0x6 wired0=2 phy0=mvl console=ttyS0,115200 nfcConfig=4bitecc mtdparts=armada-nand:1m(oops),1m(reserved),-(fs) ubi.mtd=fs wired1=1 phy1=mvl
+ echo console=ttyS0,9600
+ grep activepart
+ echo activepart=part1
+ grep activepart
+ echo activepart=part1
+ awk -F= {print $2}
+ echo activeboot=0
+ grep activepart
+ echo bootver=0x11e
+ grep activepart
+ echo boardid=0x21
+ grep activepart
+ echo nss_emac_map=0x6
+ grep activepart
+ echo wired0=2
+ grep activepart
+ echo phy0=mvl
+ grep activepart
+ echo console=ttyS0,115200
+ grep activepart
+ echo nfcConfig=4bitecc
+ grep activepart
+ echo mtdparts=armada-nand:1m(oops),1m(reserved),-(fs)
+ grep activepart
+ echo ubi.mtd=fs
+ grep activepart
+ echo wired1=1
+ grep activepart
+ echo phy1=mvl
+ grep activepart
+ local part_active=part1
+ [ part1 != part1 -a part1 != part2 ]
+ echo part1
+ local active_part=part1
+ get_alternateboot part1
+ [ part1 == part2 ]
+ echo part2
+ local part_to_upgrade=part2
+ local eff_upgrade_master=false
+ local tftp_image_vers=
+ local skip_img_sign_verify=false
+ local skip_boot_upgrade=false
+ echo
+ tr , \n
+ echo dangerous 26504
+ sync
+ cd /tmp
+ [ barbados == barbados ]
+ tar -xf /tmp/part.tar info.ver info btldr.img setenv.gz
+ [ PREDOWNLOAD == CHECK_ME ]
+ get_capwap_version
+ [ 0 -lt 1 ]
+ local version_file=/tmp/info.ver
+ [ -f /tmp/info.ver ]
+ echo
+ local capwap_version=
+ /usr/sbin/getoffset /tmp/part.tar part.bin
+ local fileoffset=Filename Tar_Read_Error Offset 0 Length 0 Errorcode 9
+ echo Filename Tar_Read_Error Offset 0 Length 0 Errorcode 9
+ cut -f4 -d
+ local partfileoffset=0
+ echo Filename Tar_Read_Error Offset 0 Length 0 Errorcode 9
+ cut -f6 -d
+ local partfilesize=0
+ echo Filename Tar_Read_Error Offset 0 Length 0 Errorcode 9
+ cut -f8 -d
+ local errorcode=9
+ [[ 9 -ne 0 ]]
+ reportupdatestatus 9
+ loudlog Error: TAR_READ_ERROR, not updating ubi vol
+ logger -p 0 -t upgrade Error: TAR_READ_ERROR, not updating ubi vol
+ echo upgrade.sh: Error: TAR_READ_ERROR, not updating ubi vol
upgrade.sh: Error: TAR_READ_ERROR, not updating ubi vol
+ return 9
+ status=9
+ set +x
Error: '/etc/capwap-upgrade.sh PREDOWNLOAD' failure.
AP70B3.17A2.C756#

This is result of show filesystems command:

AP70B3.17A2.C756#show filesystems
Filesystem Size Used Available Use% Mounted on
/dev/ubivol/storage 57.5M 88.0K 54.4M 0% /storage
AP70B3.17A2.C756#

I think capacity of flash not enough for import new firmware.

Please help me. Thanks

Re: Can not upgrade firmware AP Cisco AIR AP 2802I-S-K9

Flavio Miranda — Mon, 13 Jun 2022 06:31:45 GMT

You can try to make room by deleting file on flash. But, I think you are moving from too much different version.

17.8.0, cupertino, have an upgrade path that can pass by 17.4 or 17.6 first.

Id recommend you to downgrade your ewlc to something around 16 and join the AP. Then, upgrade both to 17.

Re: Can not upgrade firmware AP Cisco AIR AP 2802I-S-K9

Minh Nguyen 2197 — Mon, 13 Jun 2022 07:08:16 GMT

Thanks for reply, but I didn't find any firmware different from Cisco Homepage, just only 15.3 for AP. And I check matrix compatible between AP and Controller, with ver 16.2 of Controller, I need firmware 15.3, so downgrade maybe unsuccessful. Link matrix: Cisco Wireless Solutions Software Compatibility Matrix - Cisco.

And I can not delete file on flash, because not dir command on Enable console, so I don't know file for delete.

Thanks.

Re: Can not upgrade firmware AP Cisco AIR AP 2802I-S-K9

Leo Laohoo — Mon, 13 Jun 2022 07:53:55 GMT

@Minh Nguyen 2197 wrote:

upgrade.sh: Error: TAR_READ_ERROR

File is corrupt.

Re: Can not upgrade firmware AP Cisco AIR AP 2802I-S-K9

Flavio Miranda — Mon, 13 Jun 2022 08:17:04 GMT

Try to use "debug capwap console cli" gives you more option for commands.

Factory reset it, in case you didn´t.

The datasheet mention:

System memory

● 1024 MB DRAM

● 256 MB flash

Re: Can not upgrade firmware AP Cisco AIR AP 2802I-S-K9

Minh Nguyen 2197 — Mon, 13 Jun 2022 08:24:26 GMT

I checked checksum of file downloaded and checksum on Cisco homepage download, it matches. So I need redownload again ?

Re: Can not upgrade firmware AP Cisco AIR AP 2802I-S-K9

Minh Nguyen 2197 — Mon, 13 Jun 2022 08:58:34 GMT

My AP haven't debug capwap console cli command, just have "debug capwap client..." command.

And yes, with datasheet capacity of flash is 256MB, but now we have 54MB

Re: Can not upgrade firmware AP Cisco AIR AP 2802I-S-K9

Leo Laohoo — Mon, 13 Jun 2022 12:02:10 GMT

Use a different firmware (not necessarily JPM) and see if the output is the same.

Re: Can not upgrade firmware AP Cisco AIR AP 2802I-S-K9

Rich R — Mon, 13 Jun 2022 16:18:34 GMT

Those software versions are too far apart. First upgrade the AP to 15.3(3)JK7 (=8.10.171.0):

https://software.cisco.com/download/home/286304510/type/286288051/release/15.3.3-JK7

You might even need to upgrade it to 15.3(3)JF15 (=8.5.182.0) first before upgrading to 15.3(3)JK7.

https://software.cisco.com/download/home/286304510/type/286288051/release/15.3.3-JF15

Then try upgrading to 15.3(3)JPM.

Re: Can not upgrade firmware AP Cisco AIR AP 2802I-S-K9

Minh Nguyen 2197 — Thu, 16 Jun 2022 06:32:15 GMT

I tried updating to the new version 15.3(3)JF15 (=8.5.182.0) but still got the same error as the first time, still can't update

Re: Can not upgrade firmware AP Cisco AIR AP 2802I-S-K9

Minh Nguyen 2197 — Thu, 16 Jun 2022 06:34:31 GMT

I tried 15.3(3)JF15 (=8.5.182.0) firmware and output is the same JPM.

Re: Can not upgrade firmware AP Cisco AIR AP 2802I-S-K9

Rich R — Thu, 16 Jun 2022 08:13:08 GMT

Then you'll probably need to contact TAC to make any progress.

Re: Can not upgrade firmware AP Cisco AIR AP 2802I-S-K9

Minh Nguyen 2197 — Thu, 16 Jun 2022 08:53:49 GMT

Thanks for reply