topic Re: AP 702i Reset Message in Wireless

AP 702i Reset Message

Saran Komgris — Thu, 04 Aug 2022 11:20:01 GMT

Hi,

What is the meaning of this message? How to solve this issue?

Can we change WLC emergency version? Does it have downtime?

Thank you.

Mark Elsen — Thu, 04 Aug 2022 11:37:27 GMT

Ambuj M — Thu, 04 Aug 2022 18:22:24 GMT

Can you confirm the software version and model, most likely you’re heading this bug

CSCvh94458 Wave1 APs Last reload reason shows "Invalid image opcode"

hope this helps

Saran Komgris — Thu, 04 Aug 2022 18:32:26 GMT

Currently, AIR-CT8510-K9 running version 8.5.135.0

Rich R — Fri, 05 Aug 2022 15:52:46 GMT

8.5.135.0 = 15.3(3)JF8 which should have the fix for CSCvh94458 but the bug description also gives a clue "Could be triggered due to IOS flash corruption issue". Flash corruption was a long running problem on the IOS APs. To avoid this upgrade to latest 8.5 code (currently 8.5.182.0) - refer to https://www.cisco.com/c/en/us/support/docs/wireless/wireless-lan-controller-software/200046-tac-recommended-aireos.html#anc10
and also refer to these docs *before* upgrading to resolve any flash corruption issues before you upgrade:
https://www.cisco.com/c/en/us/support/docs/wireless-mobility/wireless-lan-wlan/213317-understanding-various-ap-ios-flash-corru.html
https://www.cisco.com/c/en/us/support/docs/field-notices/703/fn70330.html