topic Re: 9115 EWC setup - difficulties in Wireless

9115 EWC setup - difficulties

adeebtaqui — Wed, 09 Nov 2022 17:29:43 GMT

HI Everyone,

Kindly advise how to resolve the issues being faced while setting up EWC for 9115

I managed to setup the GUI through CLI as in below attachemnt.

But I am not able to broadcast new wlan ssid created and also the 4 APs are failing to upgrade because of error

FAILED: install_add : Default profile addition failed due to no response from wireless side

Kindly advise the resolution and best practices.

Re: 9115 EWC setup - difficulties

Mark Elsen — Wed, 09 Nov 2022 18:05:00 GMT

- Could be that an (client) AP is corrupt , try to let 1-AP join , if problem persists use another (to find corrupt AP)

Re: 9115 EWC setup - difficulties

Rich R — Wed, 16 Nov 2022 13:47:31 GMT

So ...
Your EWC is currently running 16.12.4a and you want to upgrade it?
What version are you trying to upgrade to?
Are all the APs the same model?
Have you checked the log (show log) for specific errors to tell you why the upgrade failed at that point?

That said I had a similar problem (though not identical) trying to upgrade a 9120 from 17.9.1 to 17.9.2 recently. It kept running out of space on bootflash: while trying to download/install the image (similar to the problems with Mobility Express upgrades). I struggled for hours. In the end I re-flashed the AP using the Manufacture Image as per Repair C9120/C9115 Access Points from U-boot - Cisco and then upgraded from there. So if all else fails try that. Make sure you have a backup of your config before doing that of course.

Re: 9115 EWC setup - difficulties

JPavonM — Wed, 16 Nov 2022 14:05:46 GMT

That error message means your TFTP server is not responding, or the files to perform the upgrade are not there.

Please check output from "show run | sec wireless profile image-download default" and check IP address there.