topic Re: Unable to Connect to VPN - AnyConnect Version 4.10 Windows 11 in Wireless

Unable to Connect to VPN - AnyConnect Version 4.10 Windows 11

RGP-E — Thu, 17 Nov 2022 19:23:43 GMT

Cisco Team,

I've added Free AnyConnect to my Window 11 laptop and can't access my VPN. Here's the error message I receive. Additionally, I'm using 4.9 on another device on Windows 10 and it works like a charm.

Can you help share best way to resolve? Or share what information you need from me to start the discovery process?

Re: Unable to Connect to VPN - AnyConnect Version 4.10 Windows 11

Haydn Andrews — Thu, 17 Nov 2022 21:41:12 GMT

can you do a nslookup of the URL your trying to connect. If that doesnt resolve the URL you have is incorrect

Re: Unable to Connect to VPN - AnyConnect Version 4.10 Windows 11

Rich R — Sun, 20 Nov 2022 15:25:19 GMT

Also note the audience you are addressing here are users just like yourself not a "Cisco Team". If you want Cisco assistance then you'll need to contact Cisco TAC. For future questions about Anyconnect you might have more luck in the security communities rather than wireless which is mainly about WiFi not Cisco security products.

Re: Unable to Connect to VPN - AnyConnect Version 4.10 Windows 11

RGP-E — Mon, 21 Nov 2022 14:08:18 GMT

Hi Hayden, this was helpful and the URL did resolve. However, I am still unable to connect to the VPN. Should I replace the URL with the IP address?