topic AIR-CAP3702I-E-K9 autonomous firmware radio interfaces are down in Wireless

AIR-CAP3702I-E-K9 autonomous firmware radio interfaces are down

Ha Dao — Mon, 21 Nov 2022 03:26:54 GMT

Hi expert guys, can you help me on my issue:

I have tried running autonomous firmware on some AIR-CAP3702I-E-K9:

- ap3g2-k9w7-tar.152-4.JB6.tar

- ap3g2-k9w7-tar.153-3.JPN.tar

- ap3g2-k9w7-tar.153-3.JPN1

All of these firmwares I got issue with radio interface, for ex, I am using ap3g2-k9w7-tar.152-4.JB6.tar on an AP:

md2ty9yc#sh ip inter brief
Interface IP-Address OK? Method Status Protocol
BVI1 10.10.10.10 YES DHCP up up
Dot11Radio0 unassigned YES unset up down
Dot11Radio1 unassigned YES unset up down
GigabitEthernet0 unassigned YES unset up up

The Protocol is down

Boot up progress:

ap: set BOOT flash://ap3g2-k9w7-mx.152-4.JB6/ap3g2-k9w7-mx.152-4.JB6
ap:
ap:
ap:
ap: boot
Rebooting system to reset DPAA...

IOS Bootloader - Starting system.
flash is writable
Tide XL MB - 40MB of flash
Xmodem file system is available.
flashfs[0]: 284 files, 14 directories
flashfs[0]: 0 orphaned files, 0 orphaned directories
flashfs[0]: Total bytes: 41158656
flashfs[0]: Bytes used: 30048768
flashfs[0]: Bytes available: 11109888
flashfs[0]: flashfs fsck took 11 seconds.
Base Ethernet MAC address: 00:62:ec:3c:54:74
Ethernet speed is 1000 Mb - FULL Duplex
Loading "flash://ap3g2-k9w7-mx.152-4.JB6/ap3g2-k9w7-mx.152-4.JB6"...#########################

File "flash://ap3g2-k9w7-mx.152-4.JB6/ap3g2-k9w7-mx.152-4.JB6" uncompressed and installed, entry point: 0x2003000
executing...

Secondary Bootloader - Starting system.
Montserrat Board
40MB format
Tide XL MB - 40MB of flash
Xmodem file system is available.
flashfs[0]: 284 files, 14 directories
flashfs[0]: 0 orphaned files, 0 orphaned directories
flashfs[0]: Total bytes: 41158656
flashfs[0]: Bytes used: 30048768
flashfs[0]: Bytes available: 11109888
flashfs[0]: flashfs fsck took 11 seconds.
Base Ethernet MAC address: 00:62:ec:3c:54:74
Boot CMD: 'boot flash://ap3g2-k9w7-mx.152-4.JB6/ap3g2-k9w7-xx.152-4.JB6;flash:/ap3g2-k9w7-mx.152-4.JB6/ap3g2-k9w7-mx.152-4.JB6'
Loading "flash://ap3g2-k9w7-mx.152-4.JB6/ap3g2-k9w7-xx.152-4.JB6"...#######################################
File "flash://ap3g2-k9w7-mx.152-4.JB6/ap3g2-k9w7-xx.152-4.JB6" uncompressed and installed, entry point: 0x1003000
executing...

Restricted Rights Legend

Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.

cisco Systems, Inc.
170 West Tasman Drive
San Jose, California 95134-1706

Cisco IOS Software, C3700 Software (AP3G2-K9W7-M), Version 15.2(4)JB6, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2014 by Cisco Systems, Inc.
Compiled Fri 22-Aug-14 11:44 by prod_rel_team

Montserrat Board
40MB format
Tide XL MB - 40MB of flash
Initializing flashfs...

flashfs[3]: found corrupted block[0] (byte 0, sector 0), fixing...
flashfs[3]: found corrupted block[2] (byte 0, sector 0), fixing...
flashfs[3]: 284 files, 14 directories
flashfs[3]: 0 orphaned files, 0 orphaned directories
flashfs[3]: Total bytes: 40900608
flashfs[3]: Bytes used: 30048768
flashfs[3]: Bytes available: 10851840
flashfs[3]: flashfs fsck took 12 seconds.
flashfs[3]: Initialization complete.
flashfs[4]: 0 files, 1 directories
flashfs[4]: 0 orphaned files, 0 orphaned directories
flashfs[4]: Total bytes: 11999232
flashfs[4]: Bytes used: 1024
flashfs[4]: Bytes available: 11998208
flashfs[4]: flashfs fsck took 1 seconds.
flashfs[4]: Initialization complete.
Copying radio files from flash: to ram:
%Error opening flash:/E2.bin (No such file or directory)
%Error opening flash:/B2.bin (No such file or directory)
%Error opening flash:/V2.bin (No such file or directory)
%Error opening flash:/X2.bin (No such file or directory)
%Error opening flash:/Y2.bin (No such file or directory)
%Error opening flash:/R2.bin (No such file or directory)
%Error opening flash:/Q2.bin (No such file or directory)
%Error opening flash:/C2.bin (No such file or directory)
%Error opening flash:/F2.bin (No such file or directory)
%Error opening flash:/U2.bin (No such file or directory)
Uncompressing radio files...
File not found: flash://8004.img
File not found: flash://E5.bin
File not found: flash://B5.bin
File not found: flash://V5.bin
File not found: flash://X5.bin
File not found: flash://Y5.bin
File not found: flash://R5.bin
File not found: flash://Q5.bin
File not found: flash://C5.bin
File not found: flash://F5.bin
File not found: flash://U5.bin
File not found: flash://8006.img
...done Initializing flashfs.

Radio0 present 8764 8000 0 A8000000 A8010000 0
Rate table has 426 entries (20 legacy/0 11n/406 11ac)

POWER TABLE FILENAME = ram:/A5.bin

Radio1 present 8864 8000 0 80000000 80100000 4
POWER TABLE FILENAME = ram:/A5.bin

Radio2 not present 0 0 0 0 0 8
This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

cisco AIR-SAP3702I-E-K9 (PowerPC) processor (revision A0) with 204790K/57344K bytes of memory.
Processor board ID FCW2017NHN2
PowerPC CPU at 800MHz, revision number 0x2151
Last reset from power-on
1 Gigabit Ethernet interface
2 802.11 Radios

32K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address: 00:62:EC:3C:54:74
Part Number : 73-15243-01
PCA Assembly Number : 000-00000-00
PCA Revision Number :
PCB Serial Number : FOC20164X91
Top Assembly Part Number : 068-100375-04
Top Assembly Serial Number : FCW2017NHN2
Top Revision Number : A0
Product/Model Number : AIR-CAP3702I-E-K9

Press RETURN to get started!

*Mar 1 00:00:15.715: %IFMGR-7-NO_IFINDEX_FILE: Unable to open nvram:/ifIndex-table No such file or directory
*Mar 1 00:00:15.835: %SOAP_FIPS-2-SELF_TEST_IOS_SUCCESS: IOS crypto FIPS self test passed (11)APAVC: WlanPAKs 18174 RadioPaks 17566

*Mar 1 00:00:16.739: %DOT11-2-NO_FIRMWARE: Interface Dot11Radio0, no radio firmware file (ram:/8004.img) was found
*Mar 1 00:00:16.739: %DOT11-2-NO_FIRMWARE: Interface Dot11Radio0, no radio firmware file (ram:/8004.img) was found
*Mar 1 00:00:16.739: %DOT11-2-RESET_RADIO: Restarting Radio interface Dot11Radio0 due to get code failed: firmware file not found
*Mar 1 00:00:16.739: %DOT11-2-RESET_RADIO: Restarting Radio interface Dot11Radio0 due to get code failed
*Mar 1 00:00:16.855: %DOT11-2-NO_PWR_TBL: Interface Dot11Radio0, no radio Power Table file (ram:/A5.bin) was found
*Mar 1 00:00:16.855: FREE PWR TABLES
*Mar 1 00:00:16.915: %DOT11-2-NO_FIRMWARE: Interface Dot11Radio1, no radio firmware file (ram:/8006.img) was found
*Mar 1 00:00:16.915: %DOT11-2-NO_FIRMWARE: Interface Dot11Radio1, no radio firmware file (ram:/8006.img) was found
*Mar 1 00:00:16.915: %DOT11-2-RESET_RADIO: Restarting Radio interface Dot11Radio1 due to get code failed: firmware file not found
*Mar 1 00:00:16.959: FREE PWR TABLES
*Mar 1 00:00:17.011: initializing dot11 onplus
*Mar 1 00:00:17.175: not a autoconfig enabled device!!!
*Mar 1 00:00:19.083: %LINK-6-UPDOWN: Interface GigabitEthernet0, changed state to up
*Mar 1 00:00:20.083: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0, changed state to down
*Mar 1 00:01:05.487: Starting Ethernet promiscuous mode
*Nov 18 07:07:29.003: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to administratively down
*Nov 18 07:07:29.003: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to administratively down
*Nov 18 07:07:29.007: %PARSER-4-BADCFG: Unexpected end of configuration file.

*Nov 18 07:07:29.095: %CDP_PD-4-POWER_OK: Full power - HIGH_POWER inline power source
*Nov 18 07:07:29.103: %SYS-5-RESTART: System restarted --
Cisco IOS Software, C3700 Software (AP3G2-K9W7-M), Version 15.2(4)JB6, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2014 by Cisco Systems, Inc.
Compiled Fri 22-Aug-14 11:44 by prod_rel_team
*Nov 18 07:07:29.103: %SNMP-5-COLDSTART: SNMP agent on host ap is undergoing a cold start
*Nov 18 07:07:30.155: %LINEPROTO-5-UPDOWN: Line protocol on Interface BVI1, changed state to up
*Nov 18 07:07:30.155: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
*Nov 18 07:07:30.155: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to downERROR: Failed to configure ethernet promiscuous mode. Interface Descriptor mismatch
*Nov 18 07:07:38.523: %EVT-4-WRN: Write of flash:/event.r0 done
*Nov 18 07:07:39.163: mvl_radio_coredump: Last reset code: 37; hostmem ptr 00000000
*Nov 18 07:07:41.207: %LINK-6-UPDOWN: Interface BVI1, changed state to down
*Nov 18 07:07:42.211: %LINEPROTO-5-UPDOWN: Line protocol on Interface BVI1, changed state to down
*Nov 18 07:07:43.019: %SOAP_FIPS-2-SELF_TEST_HW_SUCCESS: HW crypto FIPS self test passed (0-0)
*Nov 18 07:07:43.019: DPAA Initialization Complete
*Nov 18 07:07:43.019: %SYS-3-HARIKARI: Process DPAA INIT top-level routine exited
*Nov 18 07:07:44.019: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0, changed state to up
*Nov 18 07:07:46.023: %LINK-6-UPDOWN: Interface BVI1, changed state to up
*Nov 18 07:07:47.023: %LINEPROTO-5-UPDOWN: Line protocol on Interface BVI1, changed state to up
*Nov 18 07:07:47.755: %EVT-4-WRN: Write of flash:/event.r1 done
*Nov 18 07:07:48.823: Writing radio coredump to 'flash:/r0.rcore', flags 1

*Nov 18 07:07:48.823: Free space on flash for radio core dump: 9803776
*Nov 18 07:07:49.535: %DHCP-6-ADDRESS_ASSIGN: Interface BVI1 assigned DHCP address 140.231.149.64, mask 255.255.255.0, hostname ap

*Nov 18 07:08:00.855: Cmd Timeout After 12s

*Nov 18 07:08:00.855: mvl_handle_timeout called cmdtype=[0x26]

*Nov 18 07:08:00.855: FW coredump command failed 0/0.
*Nov 18 07:08:00.855: No coredump info received from firmware
*Nov 18 07:08:00.859: mvl_radio_coredump: Last reset code: 37; hostmem ptr 00000000
*Nov 18 07:08:00.867: Writing radio coredump to 'flash:/r1.rcore', flags 1

*Nov 18 07:08:00.867: Free space on flash for radio core dump: 9801728
*Nov 18 07:08:00.911: Interface Dot11Radio0: not starting because stop-on-failure set

*Nov 18 07:08:12.887: Cmd Timeout After 12s

*Nov 18 07:08:12.887: mvl_handle_timeout called cmdtype=[0x26]

*Nov 18 07:08:12.887: FW coredump command failed 0/0.
*Nov 18 07:08:12.887: No coredump info received from firmware
*Nov 18 07:08:12.891: Interface Dot11Radio1: not starting because stop-on-failure set

Re: AIR-CAP3702I-E-K9 autonomous firmware radio interfaces are down

Ha Dao — Mon, 21 Nov 2022 03:42:19 GMT

It shows some error messages,:

%Error opening flash:/E2.bin (No such file or directory)
%Error opening flash:/B2.bin (No such file or directory)
%Error opening flash:/V2.bin (No such file or directory)
%Error opening flash:/X2.bin (No such file or directory)
%Error opening flash:/Y2.bin (No such file or directory)
%Error opening flash:/R2.bin (No such file or directory)
%Error opening flash:/Q2.bin (No such file or directory)
%Error opening flash:/C2.bin (No such file or directory)
%Error opening flash:/F2.bin (No such file or directory)
%Error opening flash:/U2.bin (No such file or directory)
Uncompressing radio files...
File not found: flash://8004.img
File not found: flash://E5.bin
File not found: flash://B5.bin
File not found: flash://V5.bin
File not found: flash://X5.bin
File not found: flash://Y5.bin
File not found: flash://R5.bin
File not found: flash://Q5.bin
File not found: flash://C5.bin
File not found: flash://F5.bin
File not found: flash://U5.bin
File not found: flash://8006.img

But I see these files in the OS directory:

md2ty9yc#dir flash://ap3g2-k9w7-mx.152-4.JB6
Directory of flash:/ap3g2-k9w7-mx.152-4.JB6/

10 -rwx 208427 Jan 1 1970 00:02:12 +00:00 ap3g2-k9w7-mx.152-4.JB6
78 -rwx 73 Jan 1 1970 00:02:12 +00:00 ap3g2-k9w7-tx.152-4.JB6
79 drwx 64 Jan 1 1970 00:02:12 +00:00 html
267 -rwx 12727075 Jan 1 1970 00:13:15 +00:00 ap3g2-k9w7-xx.152-4.JB6
268 -rwx 554646 Jan 1 1970 00:13:36 +00:00 8004.img
269 -rwx 18656 Jan 1 1970 00:13:38 +00:00 E2.bin
270 -rwx 1816 Jan 1 1970 00:13:38 +00:00 E5.bin
271 -rwx 15158 Jan 1 1970 00:13:39 +00:00 X2.bin
272 -rwx 1519 Jan 1 1970 00:13:39 +00:00 X5.bin
273 -rwx 12826 Jan 1 1970 00:13:40 +00:00 V2.bin
274 -rwx 525 Jan 1 1970 00:13:40 +00:00 V5.bin
275 -rwx 9328 Jan 1 1970 00:13:40 +00:00 R2.bin
276 -rwx 3406 Jan 1 1970 00:13:40 +00:00 R5.bin
277 -rwx 5830 Jan 1 1970 00:13:41 +00:00 Q2.bin
278 -rwx 2790 Jan 1 1970 00:13:41 +00:00 Q5.bin
279 -rwx 19822 Jan 1 1970 00:13:42 +00:00 C2.bin
280 -rwx 6936 Jan 1 1970 00:13:42 +00:00 C5.bin
281 -rwx 13992 Jan 1 1970 00:13:44 +00:00 F2.bin
282 -rwx 3662 Jan 1 1970 00:13:44 +00:00 F5.bin
283 -rwx 6996 Jan 1 1970 00:13:45 +00:00 U2.bin
284 -rwx 3048 Jan 1 1970 00:13:45 +00:00 U5.bin
285 -rwx 9328 Jan 1 1970 00:13:45 +00:00 B2.bin
286 -rwx 1980 Jan 1 1970 00:13:46 +00:00 B5.bin
287 -rwx 5830 Jan 1 1970 00:13:46 +00:00 Y2.bin
288 -rwx 1544 Jan 1 1970 00:13:46 +00:00 Y5.bin
289 -rwx 544473 Jan 1 1970 00:14:18 +00:00 8006.img
290 -rwx 286 Jan 1 1970 00:14:18 +00:00 info
291 -rwx 33961 Jan 1 1970 00:14:20 +00:00 file_hashes
292 -rwx 141 Jan 1 1970 00:14:20 +00:00 final_hash
293 -rwx 1375 Jan 1 1970 00:14:21 +00:00 img_sign_rel.cert
294 -rwx 1371 Jan 1 1970 00:14:21 +00:00 img_sign_rel_sha2.cert

what should I do now

Re: AIR-CAP3702I-E-K9 autonomous firmware radio interfaces are down

Ha Dao — Mon, 21 Nov 2022 04:06:56 GMT

I log all things I do for this AP in the attach file

Re: AIR-CAP3702I-E-K9 autonomous firmware radio interfaces are down

Ha Dao — Mon, 21 Nov 2022 09:20:46 GMT

Hic, I can fix this issue by copy all bin files from flash://ap3g2-k9w7-mx.152-4.JB6 to flash:

That is a stupid way

But I got another issue, will discuss in a new thread.

Re: AIR-CAP3702I-E-K9 autonomous firmware radio interfaces are down

Rich R — Mon, 21 Nov 2022 15:13:39 GMT

The missing files are the radio firmware. The radios cannot start without firmware.

Your flash is corrupted - you need to fix that before anything else:
https://www.cisco.com/c/en/us/support/docs/wireless-mobility/wireless-lan-wlan/213317-understanding-various-ap-ios-flash-corru.html
https://www.cisco.com/c/en/us/support/docs/field-notices/703/fn70330.html
https://developer.cisco.com/docs/wireless-troubleshooting-tools/#!ios-flash-monitoring

How do you install the tar file? Presume you know to use "archive download-sw /overwrite /force-reload tftp://<server-ip>/ap3g2-k9w7-tar.153-3.JPN.tar"

Re: AIR-CAP3702I-E-K9 autonomous firmware radio interfaces are down

Ha Dao — Tue, 22 Nov 2022 03:03:49 GMT

I reset AP and use these commands in ROMON mode:

dir flash://
delete flash:private-multiple-fs
set IP_ADDR 10.10.149.20
set NETMASK 255.255.255.0
set DEFAULT_ROUTER 10.10.149.1
tftp_init
flash_init

tar -xtract tftp://10.10.149.139/ap3g2-k9w7-tar.153-3.JPN.tar flash:

set BOOT flash://ap3g2-k9w7-mx.153-3.JPN/ap3g2-k9w7-mx.153-3.JPN
boot

My AP is not missing radio files, it just locate in directory flash://ap3g2-k9w7-mx.153-3.JPN while boot up process only try to lookup in flash: (Crazy)

Re: AIR-CAP3702I-E-K9 autonomous firmware radio interfaces are down

Rich R — Tue, 22 Nov 2022 06:43:42 GMT

More than likely you have the boot variable set incorrectly and that's why it can't find them.

Do not use // in your path to the IOS. It should look like flash:/ap3g2-k9w7-mx.153-3.JPN/ap3g2-k9w7-mx.153-3.JPN

After the router has booted "show boot" to check what the boot variable is set to. Then
conf t
boot sys flash:/ap3g2-k9w7-mx.153-3.JPN/ap3g2-k9w7-mx.153-3.JPN
end
wr
then "show boot" should show the correct values.
The firmware does NOT need to be in flash root when the boot variable is set correctly.

Re: AIR-CAP3702I-E-K9 autonomous firmware radio interfaces are down

Ha Dao — Wed, 23 Nov 2022 07:08:31 GMT

You are right, I got mistake with the boot variable

boot sys flash:/ap3g2-k9w7-mx.153-3.JPN/ap3g2-k9w7-mx.153-3.JPN ==> It works now

Many thanks to Rich

Re: AIR-CAP3702I-E-K9 autonomous firmware radio interfaces are down

Rich R — Wed, 23 Nov 2022 08:45:57 GMT

Good.

FYI: if you install the software using the "archive download-sw" command then the boot variable gets set automatically for you.