topic Re: Wireless client MAC address assign to excluded clients- 98000-ios in Wireless

Wireless client MAC address assign to excluded clients- 98000-ios 17.3

Ip1 — Fri, 17 Feb 2023 07:26:29 GMT

I am implementing my new 9800-L and one ssid is not working correctly. clients connecting to this ssid are automatically moving to the excluded clients. Do you have any thoughts? Thanks.

Re: Wireless client MAC address assign to excluded clients- 98000-ios

Mark Elsen — Fri, 17 Feb 2023 07:59:16 GMT

- Have a checkup-analysis of the the 9800-L configuration with the CLI command : show tech wireless , have the output analyzed by https://cway.cisco.com/tools/WirelessAnalyzer/ , please note do not use classical show tech-support (short version) , use the command denoted in green for Wireless Analyzer. Checkout all advisories!

Re: Wireless client MAC address assign to excluded clients- 98000-ios

Leo Laohoo — Fri, 17 Feb 2023 10:19:19 GMT

@Ip1 wrote:
one ssid is not working correctly. clients connecting to this ssid are automatically moving to the excluded clients.

Disable Client Exclusion.

Re: Wireless client MAC address assign to excluded clients- 98000-ios

Rich R — Fri, 17 Feb 2023 15:38:13 GMT

The logs will tell you *why* the clients are being excluded (eg incorrect PSK) so maybe take a look at the logs and think about solving the root cause of the clients being excluded.

Also make sure you're running a recommended version of code as per TAC link below. eg: 17.6.4 or 17.9.2

Re: Wireless client MAC address assign to excluded clients- 98000-ios

Gaurav Kansal — Mon, 20 Feb 2023 09:52:27 GMT

Hello

Have you checked the logs, why client is excluded and also check the policy implemented for excluded client in 9800 WLC under

Security > Wireless Protection Policies > Client Exclusion Policies

https://www.cisco.com/c/en/us/td/docs/wireless/controller/8-1/configuration-guide/b_cg81/b_cg81_chapter_0111100.pdf

Good Luck